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HR Final Study Guide Flashcards | StudBud
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HR Final Study Guide
HR Final Study Guide
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Questions
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Answers
1
_____ is a type of waste that includes the ER, discharging, and getting lab results
Transportation
Waiting
Inventories
Defects
2
_____ is arranging things in such a way that remaining items will be used
Shine
Set in order
Standardize
Sort
3
Destructive conflict takes attention away from other things
False
True
4
_____ is production and schedule smoothing
Satoru
Inumaki
Kanban
Heijunka
5
Who is the grandfather of Lean?
Ernest Heming
Alexander Fleming
Edward Deming
Harold Lemming
6
Scope is the essence of a project and it should be _____ and _____
Smoothed and Specific
Sensible and Straightforward
Straightforward and Specific
Specific and Sensible
7
_____ is a replenishment signal (empty containers, demand indiccators, etc.)
Kanban
Itadori
Heijunka
Kugisaki
8
Lean works to remove necessary waste from processes
True
False
9
Closed-ended questions should be used to get general experiences
True
False
10
KSA stands for Knowledge, Skills, and Abilities
True
False
11
Which of the following is not key to the IBR approach?
Explore options alone
State the facts objectively
Separating people and problems
Win-win mindset
12
What is Lean?
"The relentless pursuit of the perfect process through waste elimination"
A house with customer focus in it
Understanding the form, fit, and function of a product
Sprite, promethazine, and codeine in a double cup
13
PIP stands for performance imporvement plan
True
False
14
Which of the following is not a reason why documentation important?
Serves to provide larger punishments
Factually recall information
Provides anecdotal history
Serves as a written record
15
High assertiveness and high cooperativeness lead to:
Avoiding
Collaborating
Competing
Accomodating
16
Conflict requires at least 2 people
True
False
17
Which of the following would be okay to ask job candidates about?
Credit Rating
Work History
Character References
Veteran Status
18
_____ is unevenness; waste caused by variation
Muri
Muda
Mali
Mura
19
Which of the following is considered an appropriate conflict style for Lean?
Passive
Assertive
Passive Aggressive
Aggressive
20
The best customer is the:
Consumer
Student
Stakeholder
Producer
21
Lean projects only provide one answer to one problem
True
False
22
Low assertiveness and high cooperativeness lead to:
Accomodating
Collaborating
Avoiding
Competing
23
Which of the following is not one of the saboteurs of accountability?
Trying to be respected
Trying to be popular
Trying to people please
Trying to be liked
24
For a worksation to be _____, it should be sorted, set in order, and shined
Sustained
Satisfied
Standardized
Speckledorfed
25
Lean is based on quality and process theory
True
False
26
Which of the following is the correct order of the hiring components?
Rectruiting, Hiring, Interviewing
Interviewing, Recruiting, Hiring
Recruiting, Interviewing, Hiring
Hiring, Interview, Recruiting
27
Lean was most notably used by:
Honda
Hyundai
Toyota
Kawasaki
28
_____ is a type of waste that includes beds, lab samples, and dictation
Defects
Transportation
Waiting
Inventories
29
The social environment of a Lean project is nice/kind
True
False
30
_____ is a type of waste that includes re-sticks and medication errors
Transportation
Defects
Inventories
Waiting
31
I did a Lean project so I understand each area of the Project Map
False
True
32
Which of the following is not a step in progressive discipline?
Suspension
Termination
Physical Warning
Verbal Warning
33
_____ is overdoing; unnecessary burdening that exceeds capacity
Muri
Mura
Muda
¯\_(ツ)_/¯
34
Which of the following is not a tip for a Lean project?
Work through a project quickly
Utilize Lean knowledge
Keep the whole team involved
Keep what is said confidential
35
Progressive discipline progressively gives greater disciplinary measures for substandard behavior
False
True
36
Process changes that need to be made are known by workers, not managers
True
False
37
_____ is maintaining the work area organized AND ensuring that everything will be used
Shine
Set in order
Standardize
Sort
38
_____ is separation of needed things from unneeded things
Shine
Standardize
Set in order
Sort
39
_____ is a type of waste that includes lab testing, getting supplies, and swapping workstations
Waiting
Defects
Transportation
Inventories
40
_____ is waste that consumes resources without adding value
Muri
Muda
Mura
Human Resources Management
