The desired result of conflict management is

The resolution of the disagreement

State-administered Medicaid programs

Serve indigents and the financially needy

Many Medicare recipients carry secondary insurance because

Medicare only covers 80% of healthcare costs

The difference between negotiation and compromise is

In compromise, one party has to lose something

One advantage of alternative dispute resolution is

It is less costly and quicker than a trial

Individuals may choose to donate their organs to others

Using a signed document such as a will or driver’s license

If an insured forgets to pay a policy premium, the insurer

Must give a timely notice of premium due

One positive aspect of conflict is

Areas for improvement are identified and progress is made

The overall purpose of liability insurance is to

Spread the risk of loss among members of a group

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MLE103 week 3

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Questions 30

Answers

1
Insurance companies negotiate with providers for
Higher deductibles
Lower fees
Lower copays
Higher premiums
2
An individual’s response to conflict that includes perspiring and accelerated breathing is
A disruptive response
A physical response
A cognitive response
An emotional response
3
The desired result of conflict management is
Joint Commission accreditation
Gender equality in healthcare
The resolution of the disagreement
The appointment of a “captain of the ship.”
4
The liability of an employer for the actions of its designated agents
vicarious liability
mediation
umbrella policy
voluntary euthanasia
5
A physical therapist (PT) is a(n):
Unlicensed independent contractor
Mid-level provider
Type of medical doctor
Allied health professional
6
Any communication used to attempt to achieve a goal, approval, or action by another
liability
negotiation
avoiding
deductible
7
State-administered Medicaid programs
Serve indigents and the financially needy
Serve all military personnel and their dependents
Serve only pregnant women and children
Serve only individuals 65 and older
8
The amount of money an insurer charges to provide the coverage described in the policy
deductible
umbrella policy
premium
copay
9
A pharmacist is a(n)
Type of medical doctor
Allied health professional
Unlicensed independent contractor
Mid-level provider
10
section of a policy that describes all circumstances for which coverage is not provided is the
Insuring agreement
Definitions
Exclusions section
Statement of the agreement
11
The amount an insurer is obligated to pay after a second policy’s limits have been paid is
Supplemental coverage
Secondary coverage
Priority of liability coverage
Excess coverage
12
A failure to agree
disagreement
aggregate limit
disruptive behavior
competing
13
Many Medicare recipients carry secondary insurance because
Medicare only covers 20% of healthcare costs
Medicare does not cover hospital claims
Medicare does not cover prescription drugs
Medicare only covers 80% of healthcare costs
14
The study of the effects of death and dying
living will
facilitation
conflict resolution
Thanatology
15
The difference between negotiation and compromise is
Negotiation is always a lose-lose result
In compromise, no party has to give up anything
In negotiation, one party must give up more than the other
In compromise, one party has to lose something
16
In the workplace, disruptive behaviors are
A sign that progress is being made
A symptom of negative conflict
A positive indicator that change is coming
Unavoidable
17
A specific legal company structure that is designed for professional services for their clients
umbrella policy
Thanatology
Professional corporation
gatekeeper
18
living will: written document created by ____to specify what types of medical tx are desired
the primary care provider or, in some cases, a social worker
the patient’s family
the patient
the healthcare facility
19
Conflict behavior style in which needs/goals of individuals are combined to meet a common goal
avoiding
collaborating
competing
facilitation
20
One advantage of alternative dispute resolution is
It is less costly and quicker than a trial
It is more of a “win-lose” scenario.”
It formalizes conflict management process through litigation
All of these are true
21
Which conflict behavior style is known as smoothing, and is considered opposite of competing?
An accommodating style
A compromising style
An avoiding style
A collaborating style
22
Conscious medical act that results in the death of a patient who has given consent.
liability
voluntary euthanasia
indemnification
disagreement
23
Individuals may choose to donate their organs to others
In exchange for money
Only with the cooperation of their immediate family
All of these are true
Using a signed document such as a will or driver’s license
24
If an insured forgets to pay a policy premium, the insurer
Can cancel the policy immediately
Must give 2 months’ notice before canceling the policy
Must give a timely notice of premium due
Cant cancel policy until insured agrees to allow to cancel
25
One positive aspect of conflict is
Individuals feel better after venting their concerns
Areas for improvement are identified and progress is made
Individuals focus on job instead of distractions from home
Productivity increases under the stress of collaboration
26
The controversial work of Dr. Jack Kevorkian involved
Passive euthanasia
Active euthanasia
Nonvoluntary euthanasia
Involuntary euthanasia
27
Obligations under law arising from civil actions or torts.
euthanasia
living will
liability
advance directive
28
A person who is self-employed and enters into contracts to provide services is
Employed practitioner
Self-insured provider
Independent contractor
Employer
29
The process by which a third party assists in the resolution of a dispute
conflict resolution
gatekeeper
facilitation
mediation
30
The overall purpose of liability insurance is to
Spread the risk of loss among members of a group
Meet regulatory requirements for coverage
Identify the party at fault in a legal action
Provide restitution to patients who have been harmed

MLE103 week 3 Flashcards | StudBud