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MA115 Exam 2
What to do if name is incorrect on check?
What is email property?
MA115 Exam 2
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1
What is email property?
Email is free to share
User owns email
Company owns computer
Email is public
2
What to do if name is incorrect on check?
Do not endorse at all
Use both names to endorse
Only use correct name
Only use incorrect name
3
What is a blind copy?
Sent with knowledge
Sent to everyone
Sent only to sender
Sent without knowledge
4
What to do with 'Personal and Confidential' mail?
Share with others
Do not open
Open immediately
Throw in trash
5
What is subjective data?
Temperature
Heart rate
Blood pressure
Nausea
6
What is a PDR?
Physician's Desk Reference
Pharmacy Drug Reference
Patient's Drug Reference
Physician's Drug Record
7
What must cash discounts be offered to?
Only insured patients
Only returning patients
Only new patients
All patients
8
What is the most common filing system?
Numerical
Chronological
Alphabetical
Geographical
9
What is the salutation rule?
No punctuation after
Use a colon after
Always use a comma
Always use a period
10
What is the revenue cycle?
Life of patient accounts
Only billing process
Only payment process
Only patient creation
11
What is the spacing in paragraphs?
No spacing allowed
Triple-spaced sometimes
Double-spaced always
Single-spaced typically
12
What is mixed punctuation?
Only periods used
Only commas used
No punctuation used
Colon or comma used
13
What does an electronic filing system include?
Faxed documents
Patient demographics
Paper records
Physical charts
14
How many identifiers to verify a patient?
Four
Three
Two
One
15
How to dispose of uncontrolled substances?
Throw in regular trash
Flush down toilet
Burn in open fire
Discard with hazardous waste
16
What are basic standards for medical communication?
Simplicity, Clarity, Conciseness
Formality, Length, Clarity
Simplicity, Length, Detail
Length, Complexity, Detail
17
What are Aging Accounts?
List of new accounts
List of paid accounts
Breakdown of accounts
List of closed accounts
18
What is sublingual administration?
In the arm
Inhaled through nose
In the stomach
Under the tongue
19
What is a medication schedule card?
Helps remember medications
Lists all medications
Contains prescription details
Shows side effects
20
What to consider when selecting a filing system?
Cost
Speed
Size
Security
21
What is an advantage of paper records?
Faster access
Less storage needed
Feel secure
Easier to share
22
What is a digital signature?
Is handwritten
Is a printed name
Is a typed name
Cannot be altered
23
What is the signature on a prescription?
Doctor's name
Instructions to patient
Date of prescription
Patient's name
24
What does b.i.d. mean?
Once a day
Two times a day
Three times a day
Four times a day
25
What is annotating?
Reading silently
Writing letters
Filing documents
Highlighting important words
26
What happens to delinquent accounts?
No effect on collection
Harder to collect
Always collected easily
Easier to collect
27
What is the correct spelling?
Indispensablee
Indispensable
Indispensabl
Indispensible
28
What is TPMS?
Total patient medical system
Total practice management system
Total practice medical system
Total patient management system
29
What is a drawee?
Bank teller processing
Recipient of the check
Financial institution for deposit
Person writing the check
30
What is a records retention schedule?
List of medications
List of doctors
List of patients
List of record types
31
What is a generic drug?
More expensive version
Same price as brand
Only available in liquid
Less expensive version
32
What is the complexity of medical decision making?
Dependent on three items
Only based on diagnosis
Only based on risk
Only based on data
33
Who determines letter style?
The patient
The assistant
The office manager
The physician
34
What does HPI stand for?
History of present illness
Health patient index
Hospital patient information
Health plan information
35
What applies to PHI in email?
Only verbal rules apply
Only written rules apply
HIPAA rules apply
No rules apply
36
Who are documenters of medical records?
Only assistants
All healthcare providers
Only doctors
Only nurses
37
What is cycle billing?
Billing at certain times
Billing only once
Billing only by email
Billing only by phone
38
What is a treating physician?
Provider rendering service
Patient's family member
Office receptionist
Medical assistant
39
What is a fee schedule?
List of patients
List of services
List of charges
List of doctors
40
What happens if check amounts do not agree?
Check is voided
Payee gets numerical amount
Payee gets written amount
Check is returned
41
What is Accounts Receivable?
Total services provided
Total money owed
Total money earned
Total expenses paid
42
What should be done with Schedule I-V drugs?
Given to patients freely
Disposed in trash
Kept under lock
Stored in open area
43
What is Certified Mail?
Ensures document arrival
Is free of charge
Is not trackable
Is sent via email
44
What forms can information be filed in?
Audio recordings
Verbal notes
Video files
Paper documents
45
What is the first step to correct an error?
Draw a line through
Notify the patient
Rewrite the entry
Delete the entry
46
What is the complimentary close rule?
No letters capitalized
First letter capitalized
Only last letter capitalized
All letters capitalized
47
What is Meaningful Use?
Paper record use
Electronic health record use
Data entry process
Patient management system
48
What are interoffice memorandums?
Informal ideas exchanged
Official documents filed
Emails sent to clients
Formal reports written
49
Where is mail delivered?
Address above city line
To the nearest branch
To the sender's address
At the post office
50
Where is the date line placed?
At the bottom of letter
Next to the signature
At the top of letter
Three spaces below letterhead
51
What is a Schedule II narcotic?
Can be prescribed verbally
Is a non-narcotic
Is over-the-counter
Requires triplicate form
52
What is a Return Receipt?
Confirmation of sender
Record of contents
Proof of payment
Evidence of delivery
53
What is fee-for-service?
Collecting fees monthly
Collecting fees in advance
Collecting fees at service
Collecting fees annually
54
What is an interoperable system?
Stores data locally
Processes data internally
Shares data outside
Prints data reports
55
What is the importance of ZIP code?
Indicates delivery time
Shows sender's address
Lists recipient's name
Identifies specific location
56
What is the cut-and-paste feature?
Copying images only
Deleting text sections
Formatting text only
Moving text sections
57
What does SOAP stand for?
Simple, Open, Accurate, Plan
Systematic, Organized, Accurate, Precise
Subjective, Organized, Assessment, Plan
Subjective, Objective, Assessment, Plan
58
How can data be input into records?
Only scanned
Hand-entered
Only typed
Only dictated
59
What is e-prescribing?
Sent via fax
Entered into software
Called in by phone
Written on paper
