Pathway to Success/State Board Review

A _________ is required when seeking finacncial assistance to open your salon.

An image or trademark that represents you or your business...

Marketing can include which type of communication

Running late, deadlines or personal issues can be demanding situations that can cause..

All people in the cosmetology field wear bright, vibrant haircolor. This is an example of an....

Individuals hired and compensated by a company to provide services

The movement and position of your body is a commuication skill..

Describing your recommendations in a clear, detailed way so that your Guest understand your vision is a form of..

Your personal assessment of self-worth is your

A document that provides details of your work history, education and qualifications for a postion..

An organized system to track all buisness transactions and expenses

Identify the open-ended question

An individual who has total responsibilty for all profits and losses od an business

Recommending that your Guest adds some highlights and/or lowlights to their existing haircolor is known as..

Percentage of dollars you receive from services and retail products sold is..

______ is when a stylist rents space in an existing establishment and has the ability to independently gernerate revenue

The moral standards that guide a person's conduct...

A policy purchased to protect from risk of loss..

To set, monitor, and achieve a personal or organizational desired end-point within a specific time frame

What is an arrangement in which two or more parties agree to share all cost, profits and responsibilites of a business

An important skill will affect your retention, referrals/rebooking is your ability to control impressions/experance

Budgeting, employee management, inventory and purchasing are neccessary skills in..

The money a typical Guest spends on services and products during their salon visit determines..

Supplies used in daily salon operations..

The steps you take to ensureyour Guest always leaves with a positive impression..

An agreement between you/employer states that if you decide to leave the salon, you won't work in another salon

A form of ownership by a group of people that requires the highest level of legal consideration

A _____ should include the Guest's name and contact information, with the orginal requested time and date of appointment

Finding solutions to your Guest's concerns/developing a mental picture of your Guest's expectation is determinded

Certain regulatory agencies and taxing laws require that you maintain correct..

Shampoo and conditioner your Guest purchases to maintain their style at-home

Keeping and using a cancellation list, and the perception it creates for your Guests, is an example of..

__________ is using verbal and nin the non-verbal cues to show you are interested in the conversation.

Paraphrasing uses your...

What communication uses body gestures and eye movement to send and receice information

The benifits of Guest retention can include growth of paycheck, job security and...

Pictures of your best work, awards or certificates displayed professionally in an album or electronic folder

Gaining new Guests through word of mouth recommendations

Marketing to your desired demographic

Connecting with potential Guest in a social setting is...

Showering, brushing your teeth and shampooing your hair are all examples of personal

Scheduling your Guest's next appointment while they are still at your station

Being respectful of others, ethical and honorable are traits of...

What is a strategy to usethat your Guest returns within a soecfied time for their next service?

A document the employer provides giving specific info about a job, includes qualifications/skills needed for the job