stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Habit #5 -- Seek 1st to Understand, Then to be Understood Flashcards | StudBud
Explore
/
Habit #5 -- Seek 1st to Understand, Then to be Understood
Habit #5 -- Seek 1st to Understand, Then to be Understood
16 terms
·
StudBud Administration
·
421 plays
A #7Habits #Review #Pages164-180
Flashcards
16 cards
F
Practice quiz
P
Host live
L
Questions
16
Answers
1
Being inattentive to a speaker BUT making comments such as, "Uh-Huh," "Great!" at pauses is . .
Word Listening.
Self-Centered Listening.
Spacing Out.
Pretend Listening.
2
Ignoring a conversation when your mind is wandering or you're caught up in your own thoughts is
Word Listening.
Pretend Listening.
Selective Listening.
Spacing Out.
3
The deepest need of the human Heart is to be . . .
understood.
respected for WHO they ARE.
ALL of the available answers to this question.
valued as a one-of-a-kind individual.
4
Listening with your ears alone isn't enough because . . .
53% of communication comes from Body-Language.
ALL of the available answers to this question.
40% of communication is the voice's tone & feeling of words.
Only 7% of communication is contained in the words we use.
5
Which sentence most closely matches this one in meaning, "Your attitude isn't the problem."
I didn't say you had an ATTITUDE problem.
ALL of the available answers to this question.
I didn't say YOU had an attitude problem.
I didn't say you had an attitude problem.
6
Listening only to the part of the conversation that interests YOU is
Judging.
Pretend Listening.
Word Listening.
Selective Listening.
7
Listening mostly to "one-up" the speaker
("You think
your
day was bad?!?")
is
Word Listening.
Selective Listening.
Self-Centered Listening.
Judging.
8
The KEY to communication is . . .
to somehow agree with the other person.
to explain your point-of-view fully and with exact details.
using only the best SAT vocabulary words.
listening intently before you respond.
9
To engage in Genuine Listening you must . . .
listen with your Eyes, Heart, and Ears.
ALL of the available answers to this question.
"stand" in the speaker's "shoes."
practice mirroring (NOT mimicking!) the speaker's key points
10
The Native American proverb, "Listen, or thy tongue will make thee deaf" means . . .
Your constant talking will make others want to silence you.
If you never use your ears, they will stop working.
Talking too much could give you a disease of the tongue.
If you do not listen to others, you might as well be deaf.
11
When you
MIRROR
another person's statement to demonstrate you understand them, you . . .
ALL of the available answers to this question.
mimic: repeating exactly what the person says like a parrot.
judge their statement.
reflect their statement & feelings using your own words.
12
When you are listening to someone explain their feelings/troubles, you should . . .
take action to solve their problem.
explain why they shouldn't feel that way.
just listen!!!
start giving them your best advice.
13
When others talk we seldom listen because we're too busy . . .
judging their situation.
preparing a response.
filtering their words through our own paradigms.
ALL of the available answers to this question.
14
Paying attention to someone's WORDS but missing their facial expressions & body language is . .
Word Listening.
Selective Listening.
Self-Centered Listening.
Pretend Listening.
15
To really understand another person, you need to "walk in their shoes" because . . .
It's my view VS yours --conversations are competitions.
ALL of the available answers to this question.
Different journeys -- different points of view to consider!
Everyone else has cooler shoes than you.
16
When practicing
MIRROR
ing, a phrase you could use to introduce your reflected restatement is,
So, what you're saying is . . . "
So, as I see it . . . "
ALL of the available answers to this question.
"I can see that you're feeling . . ."
