MGT4002 Exam 2 Review

______ means having confidence that you can perform a particular task.

Which of the following is not one of the three needs assessment parts of designing an effective training program?

______ learners often prefer seeing new information in a picture format, such as a map or table.

Weighted performance criteria means each aspect of a job is rated based on its individual value

Using predetermined questions for all applicants is part of what type of interview?

Task analysis is the identification of the gap needed and possessed KSAs

Determining a firm’s progress toward achieving its objectives is called a(n) ________ analysis.

A disadvantage of supervisor performance data is that supervisors...

Ensuring employees understand procedures and complete paperwork when they first begin a new job, is called ______.

Gamification involves applying game concepts to non-game contexts

______ is the process of acquiring both tacit and explicit knowledge.

An approach in which applicants have to pass each selection step to continue is ______.

An initial interview is a short interview to confirm the applicant's interest.

Effective performance evaluation systems use _______ that are valid, have clear standards, and are specific.

A(n) ______ is a searchable database that can be used to identify employees who meet certain job requirements.

A(n) ______ is an applicant’s written report of their general qualifications.

Classroom training occurs when training happens on the job.

Which of the following is an advantage of external recruiting?

Which of the following is an advantage of internal recruiting?

External recruitment is generally more ______ than internal recruitment.

______ is a marketing concept to help applicants differentiate between companies

A(n) _______ approach relies on specific occasions or exemplar behaviors that indicate performance

A 360-degree feedback collects data from supervisors, peers, self, subordinates, and customers.

_______ prepares employees to take on additional responsibilities in different jobs, usually at a higher level.

______ involves documentation and development of employees

The ranking approach orders employees from best to worst based on overall performance.

Which of the following is an acceptable interview question for a job requiring manual labor?

The process of creating a pool of job candidates for potential employment at a company is...

Often, a company that voluntarily has a(n) ______ is hoping to attract a more diverse applicant pool.

A(n) _______ is the act of taking a more in-depth look at the applicants before hiring.

Questions about how interviewees have handled past experiences is what type of interview question?

The first step in a successful recruitment plan is to decide on the ______ for the recruiting process.

______ is the process used to socialize new employees over an extended period of time.

Internal recruiting is the process of recruiting employees from outside the organization.

Learning orientation is the willingness to seek new experiences and opportunities to learn new knowledge and skills.

Employee referrals are often a great way to recruit new job applicants

Assessing assertiveness and openness to experience is what type of test?

Performance evaluation based on predetermined standards of performance, is the _______.

A structured interview does not use a defined and consistent format across interviews.

Rating an employee that resembles yourself higher than those that do not is called ______.

Behavior Observation Scales is an example of what performance management approach?

The extent to which a selection measure yields consistent results over time or across raters is called ______.

Graphic rating scales are an example of the operational-based approach to performance management.

_____ occurs when a person sees a favorable trait and assumes that person has all positive traits

A work sample is a test in which the person actually performs some or all aspects of a job.

Performance management, done well, aligns individual efforts with ______ goals.

Selection is primarily concerned with creating a pool of applicants to potentially fill future job postings

______ is the match between a person's KSAs and those needed by the firm

Using the Internet, computers, and other electronic tools to deliver training programs is referred to as ______.

One of the advantages of having 360-degree performance management is having multiple perspectives