ANI is the acronym for _____

Automatic Number Identification

NFPA is the acronym for:

National Fire Protection Association

studbud

Florida DOH 911 PST Section 1

17 termsStudBud Administration255 plays

Florida Department of Health PST 911 Course Section 1

Flashcards17 cardsFPractice quizPHost liveL

Questions 17

Answers

1
A PST is held to a _____ standard of professionalism.
higher
lower
medium
similar
2
Provides PST's/supervisors the opportunity to monitor work performance & correct it.
Quality Assurance
Remedial Training
Daily Observation Report
Standard Evaluation Guidelines
3
Primary responsibility of a call taker is: answer inbound 911, non-emergency calls, and
tracking responders
tracking equipment
determining response
administrative lines
4
In 1981, ___ declared the first National PST Week as a nod to the headset voices.
Chicago
Michigan
Florida
California
5
The _______ Police Department used the one-way radio system in ______.
New York, 1967
Nashville, 1946
Miami, 1941
Detroit, 1928
6
The software that keeps records organized, easy to archive, and recall information.
NENA
CAD
FEMA
KOP
7
The 911 PST Certification requires students to complete a program consisting of ____ hours.
346
720
232
185
8
The Enhanced 911 system includes:
AIN/AIL
text and photos
text and videos
ANI/ALI
9
The first 911 call was placed in ________, _________ in ______.
Canton, New Jersey- 1926
Greenville, SC- 1964
Haleyville, Alabama- 1968
Atlanta, Georgia- 1987
10
The acronym PSAP stands for:
Public Safety Answering Program
Public Safety Answering Point
Public Security Answering Point
Public Safety Awareness Point
11
In ____, Wireless Communication and Public Safety Act took effect.
1991
1999
1936
2015
12
Good personal hygiene/adhering to dress codes are required in _______ work spaces
large
confined
local
medium
13
Primary role is to process info. received, deploy units, classify & prioritize calls.
Dispatcher's
Call Taker's
Operator's
Supervisor's
14
ANI is the acronym for _____
Automatic Number Identification
Automatic Numeral Identification
Automatic Numbering Identifier
Automatic Number Identifier
15
NFPA is the acronym for:
National Fire Prevention Association
National Fire Protocol Association
National Fire Protection Association
National Fire Procedure Administration
16
To be eligible for renewal, the certificate holder must complete ___ hours of training.
60
80
232
20
17
The internet based technology that allows callers to sent texts, photos/videos to PSAP's
Future911
NextGen911
Generation911
2nd Gen911

Florida DOH 911 PST Section 1 Flashcards | StudBud

Florida DOH 911 PST Section 1

17 termsStudBud Administration255 plays

Florida Department of Health PST 911 Course Section 1

Flashcards17 cardsFPractice quizPHost liveL

Questions 17

Answers

1
A PST is held to a _____ standard of professionalism.
higher
lower
medium
similar
2
Provides PST's/supervisors the opportunity to monitor work performance & correct it.
Quality Assurance
Remedial Training
Daily Observation Report
Standard Evaluation Guidelines
3
Primary responsibility of a call taker is: answer inbound 911, non-emergency calls, and
tracking responders
tracking equipment
determining response
administrative lines
4
In 1981, ___ declared the first National PST Week as a nod to the headset voices.
Chicago
Michigan
Florida
California
5
The _______ Police Department used the one-way radio system in ______.
New York, 1967
Nashville, 1946
Miami, 1941
Detroit, 1928
6
The software that keeps records organized, easy to archive, and recall information.
NENA
CAD
FEMA
KOP
7
The 911 PST Certification requires students to complete a program consisting of ____ hours.
346
720
232
185
8
The Enhanced 911 system includes:
AIN/AIL
text and photos
text and videos
ANI/ALI
9
The first 911 call was placed in ________, _________ in ______.
Canton, New Jersey- 1926
Greenville, SC- 1964
Haleyville, Alabama- 1968
Atlanta, Georgia- 1987
10
The acronym PSAP stands for:
Public Safety Answering Program
Public Safety Answering Point
Public Security Answering Point
Public Safety Awareness Point
11
In ____, Wireless Communication and Public Safety Act took effect.
1991
1999
1936
2015
12
Good personal hygiene/adhering to dress codes are required in _______ work spaces
large
confined
local
medium
13
Primary role is to process info. received, deploy units, classify & prioritize calls.
Dispatcher's
Call Taker's
Operator's
Supervisor's
14
ANI is the acronym for _____
Automatic Number Identification
Automatic Numeral Identification
Automatic Numbering Identifier
Automatic Number Identifier
15
NFPA is the acronym for:
National Fire Prevention Association
National Fire Protocol Association
National Fire Protection Association
National Fire Procedure Administration
16
To be eligible for renewal, the certificate holder must complete ___ hours of training.
60
80
232
20
17
The internet based technology that allows callers to sent texts, photos/videos to PSAP's
Future911
NextGen911
Generation911
2nd Gen911