Combined: Chapter 1 Professional Communication + Chapter 1 Professional Communications + Ch...

Question 1

________ occurs with 3 to 20 people.

Accepted Answer

small group communication

Question 2

Which is not a purpose of Prof. Comm.

Accepted Answer

Ignore others

Question 3

Which has verbal/written/visual & digital communication?

Accepted Answer

Professional Communication

Question 4

A(an)________ is anything that prevents clear, effective communication.

Accepted Answer

barrier

Question 5

Written, verbal, visual, and digital communication to provide factual info in workplace is____

Accepted Answer

professional communication

Question 6

_______ occurs between the sender and one other person.

Accepted Answer

interpersonal communication

Question 7

________ occurs with a group larger than 20 people.

Accepted Answer

public communication

Question 8

Which is not a channel of communication?

Accepted Answer

sleeping

Question 9

Casual sharing of information with no customs is what?

Accepted Answer

informal communication

Question 10

________ are persons of equal standing or work position.

Accepted Answer

Peers

Question 11

Which is the study of writing or speaking to communicate or persuade?

Accepted Answer

rhetoric

Question 12

The translation of a message into terms that the receiver can understand is ____________.

Accepted Answer

decoding

Question 13

The study of writing/speaking as a way of communicating info or persuading an individual is ___

Accepted Answer

rhetoric

Question 14

The art of using good manners in any situation.

Accepted Answer

etiquette

Question 15

Which has verbal/written/visual & digital communication?

Accepted Answer

Professional Communication

Question 16

______ is a person who has a message to communicate.

Accepted Answer

sender

Question 17

Person who reads, hears, or sees a message.

Accepted Answer

receiver

Question 18

Which describes an action/behavior or attitude that sends a message?

Accepted Answer

nonverbal communication

Question 19

The _______ is the person who reads, hears, or sees the message.

Accepted Answer

receiver

Question 20

Process of sending and receiving messages that convey info, ideas, feelings, and beliefs is____

Accepted Answer

communication

Question 21

_________ is the act of sending a message.

Accepted Answer

transmission

Question 22

____is rules of etiquette that dictate how certain levels of employees interact with each other

Accepted Answer

Protocol

Question 23

Verbal communication is all except

Accepted Answer

sending an e-mail response

Question 24

__________refers to language usage that follows rules for spelling, grammar, and punctuation.

Accepted Answer

Standard English

Question 25

Which is the study of writing or speaking to communicate or persuade?

Accepted Answer

rhetoric

Question 26

The attitude projected with tone and pitch of a speaker's voice is _________.

Accepted Answer

paralanguage

Question 27

What is the environment or setting when something occurs or is communicated called?

Accepted Answer

context

Question 28

Series of actions by the sender to the receiver & the path the message flows is called?

Accepted Answer

communication process, verbal communication

Question 29

Series of actions by the sender to the receiver & the path the message flows is called?

Accepted Answer

communication process

Question 30

__________ is the advantage an individual or organization has due to its good reputation.

Accepted Answer

Goodwill

Question 31

The purpose of a message that provides information is to ________.

Accepted Answer

inform

Question 32

Person who has a message to communicate?

Accepted Answer

sender

Question 33

________ is the physical space between two individuals.

Accepted Answer

personal space

Question 34

Which is not a purpose of Prof. Comm.

Accepted Answer

Ignore others

Question 35

Verbal communication is all except

Accepted Answer

sending an e-mail response

Question 36

_______ is the receiver's response to the sender that concludes the communication process.

Accepted Answer

feedback

Question 37

_____ is sharing of information that conforms to established rules.

Accepted Answer

Formal communication

Question 38

What is the environment or setting when something occurs or is communicated called?

Accepted Answer

context

Question 39

________ is casual sharing of information with no customs or rules involved.

Accepted Answer

Informal communication

Question 40

Attitude projected with tone & pitch is called what?

Accepted Answer

paralanguage

Question 41

Which is not a channel of communication?

Accepted Answer

sleeping

Question 42

______ is the art of using good manners in any situation.

Accepted Answer

Etiquette

Question 43

Using poor grammar or spelling in a message is an example of____________.

Accepted Answer

a sending barrier

Question 44

Which describes an action/behavior or attitude that sends a message?

Accepted Answer

nonverbal communication

Question 45

Putting a message into the format that will be sent to the receiver is _______the message.

Accepted Answer

encoding

Question 46

How the message is transmitted is the _______.

Accepted Answer

channel

Question 47

Sender,message,channel,receiver,translation, feedback are ___ elements in communication process

Accepted Answer

Six

Question 48

Casual sharing of information with no customs is what?

Accepted Answer

informal communication

Question 49

_________is nonverbal messages sent through gestures, facial expressions, posture and others

Accepted Answer

Body Language

Question 50

Personal space is an aspect of ______________.

Accepted Answer

nonverbal communication

Combined: Chapter 1 Professional Communication + Chapter 1 Professional Communications + Ch...

Questions 50

Combined: Chapter 1 Professional Communication + Chapter 1 Professional Communications + Ch...

Questions 50