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1
What is critical in the beginning phase of facility improvement projects?
B. Proper justification
A. Identify the fund source
C. Annual inspection
D. Approved source
2
The use of marked money is required when storing a minimum of how much funds over night?
A. 9,000
C. 8,000
D. 7,500
B. 8,500
3
After being trained, what documents should the contractor officer representative (COR) be familiar with?
C. Phase 1 and 2 training
B. Quality assurance personnel, quality assurance evaluator, SOW
A. Blank purchase statement, unit manning doc, NAFI
D. SOW, service delivery summary, quality assurance surveillance plan
4
Who measures and evaluates the work or services provided by contractors?
Contractor Officer Representative (COR)
A. Unit Commander
D. Resource Manager
B. Functional Area Manager (FAM)
5
Trainers are selected based on their...
D. Rank
A. Time in grade
C. Experience
B. Motivation
6
.
A. 89
C. 179
D. 365
B. 139
7
When replacing equipment, condemnation occurs when...
B. Deemed unusable by staff
A. A newer model is available
D. The cost of repair exceeds
C. The item can be repaired but funds are not available
8
When developing a contract, what might also be needed?
B. Individual service contract
D. Legal representation
A. Contract contingency clause
C. Airmen
9
What is not an additional source of non-appropriated funds (NAF)?
C. Local fees and charges
B. Donations
A. Surcharges
D. Army and Air Force Exchange Service (AAFES) dividends
10
A regular non appropriated funds (NAF) employee is guaranteed how many hours a week?
A. 10 to 15
D. Over 40
C. 20 to 40
B. 15 to 20
11
Which organization allocates appropriated fund (APF) money?
C. Commissary
D. Congress
B. Non-appropriated funds instrumentalities (NAFI) office
A. Army and Air Force Exchange Service (AAFES)
12
How many special events/community-wide events should be provided annually to promote community cohesion?
B. 4
A. 2
D. 3
C. 6
13
What force support recognition program recognizes excellence in AF food service?
D. Lieutenant General Norm Levy Service Award
A. AF Innkeeper Award
B. John L. Hennesy Trophy
C. 12 Outstanding Airman of the Year Award
14
The career field education and training plan (CFETP) provides all of the following except?
C. A clear path to instill a sense of industry in career field training
D. Minimum core task requirements for the associated Air Force specialty
B. Life-cycle education/ training requirements
A. A career path to success
15
which is not an advantage of developing a master task listing (MTL)
D. MTL can be broken down to show what task and skill levels are required
C. Promotes program continuity by allowing everyone to know the requirement
B. The task requirements have to be memorized
A. All tasks requirements are listed in one place
16
When developing a master task listing (MTL) , who determines which tasks in the STS apply to their specific mission?
A. Individual
C. Flight cheif
B. Supervisor
D. Training manager
17
Marketing is restricted from purchasing advertising space for...
D. Alcoholic beverages
A. Special programs
C. Lunch meal menus
B. Limited sale items
18
The purpose of the force support awards and recognition program is to...
A. Recognize our best performers and best installation-level programs
D. Ensure qualification to next skill level
C. Ensure promotion to next rank is achieved
B. Employ personnel at major command (MAJCOM) positions
19
What type of contract is designed to motivate contractor's efforts and discourage contractor inefficiency?
A. Concessionaire
D. Non-personal service
B. Incentive
C. Individual service
20
Who signs receipts to establish accountability for cash and property transferred to his or her custody?
A. Each indavidual
B. Supervisor
D. Squadron commander
C. Flight chief
21
Cat-A funding for facility improvements are 4 for sustaining facilities such as fitness centers, community centers,
B. Family camps and aero clubs
A. Libraries and intramural sports fields
C. Youth activities and pools
D. Clubs and golf courses
22
Who is the single custodian for all NAF assets, unless another individual is appointed as directed by AFI 34-201,use NAF
C. Resource manager (RM)
B. Flight cheif
A. Supervisor
D. Force Support Squadron commander
23
What does the term credential refer to in reference to AF development?
C. Rank, time in grade/ service to meet AF mission requirement
A. Required training for promotion
B. Any professional certification, license, or registry
D. Put simply, your degree plan
24
According to AFMAN 34-202, procedures for protecting NAF assets, who approves funds storage limits?
A. NAF accounting officer
D. Installation commander
C. Squadron commander
B. Resource manager (RM)
25
In what situation do you not use individual service contracts?
C. When the service will only be provided one time
D. For service that the individual is obligated to provide NAFI as a result
B. When the contract will be paid on a per job basis
A. When the contract is less than one year
26
One of the primary goals of the marketing program is to...
D. Recognize the needs and expectations of customers
A. Create more traffic in our facilities
C. Generate more revenue for base morale programs
B. Sell service programs to potential customers
27
Which is not a duty or responsibility of a SVS specialist?
Inspecting and evaluating FSS activities
C. Documenting FSS functions
B. Performing FSS operations
A. Managing Force Support Squadron (FSS) functions
28
For losses from$50 to $250, the activity manager conducts a review and provides a brief written explanation to the...
C. Combat support flight chief
D. FSS commander
B. Installation commander
A. Resource manager (RM)
29
When it is safe, who should you inform that a robbery is committed?
A. Supervisor
D. Squadron commander
C. Activity manager
B. Security forces
30
Nomination packages for the JLH Trophy consist of AF Form 1206, nomination for award and AF IMT
D. 3587, Quarterly Healthy Choice Checklist
A. 977, Critical Item Checklist
B. 1038, Food Service Evaluation Record
C. 1650, Dinning Facility Hall Record
31
What type of contract is negotiated for service that do not require unique skills?
D. Non-personal service
A. Incentive
B. Concessionaire
C. Individual service
32
.
B. On-call service
D. Individual service
C. One-time service
A. Non-personal service
33
Which document is designed to help training managers and trainers conduct effective,standardized OJT throughout svs job
D. Career field standards (CFS)
B. Specialty training standards (STS)
C. Service training aid (STA)
A. Career field education and training plan (CFETP)
34
What is the minimum number of months required for OJT prior to the 7-skill level upgrade?
A. 9
C. 15
D. 18
B. 12
35
which force support awards are the most prestigious in the A1 community?
B. Individual Legacy
A. A1 special recognition
C. A1 Community
D. Installation
36
Which resource contains line descriptions that show current and future positions and unit personnel?
B. Unit Personnel Management Roster (UPMR)
A. Base Level Service Delivery Model (BLSDM)
D. Personnel Data System (PDS)
C. Unit Manpower Document (UMD)
37
.
B. Air Mobility Command (AMC)
D. Air Education and Training Command (AETC)
A. Air Combat Command (ACC)
C. Air Force Material Command (AFCC)
38
For losses up to and including $50, who conducts an informal review and files the documentation in the activity?
D. Supervisor
C. Activity manager
A. Combat support flight cheif
B. Resource manager (RM)
39
What description is considered a statement of major duties responsibilities and supervisory relationships of a position?
C. Task description
A. Position description
D. Job description
B. Duty description
40
What does part 2 of the career field education and training plan (CFETP) not provide ?
C. Course objectives list
D. Resource constraints
A. Major command (MAJCOM) unique training requirements
B. Available support materials
41
What does part 1, section C, of the career field education and training plan (CFETP) describe?
D. General information
B. Duties and information
C. Resource constraints
A. Mandatory training requirements for each skill level
42
When accounting for assets, which assets require internal controls?
D. cash/equivalents,fixed assets,resale merch,consumable sup and securities
A. Cash or cash equivalents and resale merchandise only
B. Cash or cash equivalents and fixed assets only
C. Cash/ equivalents, fixed assets, resale merch, and consumable sup only
43
What form is used to request for ground transportation support?
B. AF Form 938
C. DD Form 578
A. AF Form 868
D. AF Form 301
44
what is one liability requirement to apply for Air Force Credentialing Opportunities On-Line (AF-COOL)?
C. Possession of 5-skill level in primary AFSC
A. Are not on control roster(exceptions UIF) and are current on pt test...
D. Have a profile in the AFVEC with approved degree plan
B. Must obtain commander approval to complete most credentials while active
45
Direct mail advertising is sent to FSS customers who...
A. Have voluntary signed up to receive
C. Have never used the services offered
B. Have previously utilized the services offered
D. Live in the local area
46
As the person on duty, what action should you take concerning the witnesses of the robbery?
A. Discuss details with them
C. Record their names and addresses
B. Take their written statement
D. Have them gather up all evidence at the scene
47
An administrative assistant preps research and docs for another dept. what type of customer does the assistant serve?
D. All of the above
C. None, the work his being done for the same company
B. External customer
A. Internal customer
48
When establishing goals for the budget process, the activity manager considers all these factors except the...
C. Amount of non appropriated funds (NAF) available
D. Mission changes that will affect base population operations
B. Need for new equipment or repair of existing equipment
A. Desired construction and facility alterations
49
We are required to rotate though at least two of the 5 core areas in SVS prior to the award of the...
C. 5 level
D. 3 level
A. 9 level
B. 7 level
50
For losses that exceed $1,000, who appoints an investigating officer?
B. Sustainment flight cheif
C. Resource manager (RM)
A. FSS commander
D. Installation commander
51
When do activity managers make deposits to the central cashier or financial institution to keep cash on hand a minimum?
B. Weekly
D. Quarterly
A. Daily
C. Monthly
52
At what organizational level are procurement funds controlled?
A. Flight
D. Major Command
C. Installation
B. Squadron
53
.
C. Marketing policy
D. Local base policy
B. Marketing manager
A. Facility manager
54
Which is not a mandatory 5-skill-level upgrade requirement ?
D. Training certificates of all applicable tasks on the master task listing
B. Minimum of 12 months on-the-job training (OJT)
A. Completion of the service apprentice course
C. Accomplishment of all home station training requirements
55
Who approves operating instructions (OI) establishing procedures for use of imprest funds?
A. Supervisors
B. Activity managers
C. Resource managers (RM)
D. Non-appropriated fund financial analyst (NAFFA)
56
In the culture element of customer service, what is NOT a method of creating customer service culture?
A. Understanding what an organization stands for-its goals, mission, vision
C. Training
B. Establishing expected behaviors attached to the organizations policy
D. Building a foundation with a good understanding of meaning and purpose
57
Operations and maintenance (O&M) funds are used to...
B. Conduct day-to-day operations
C. Purchase equipment costing $50,000 or more
D. Preform only essential as determined by Service personnel
A. Renovate facilites
58
Who provides Accounting Support to the FSS?
C. NAF resale operations personnel
D. NAF activity manager
B. Resouce manager (RM)
A. NAF accounting office (AO) personnel
59
How many months of enrollment do individuals in journeyman (5 skill level) upgrade training have to complete their CDC?
C. 17
B. 15
D. 1
A. 13
60
.
B. Unit manpower document (UMD)
C. Unit authorization file
D. Alpha roster
A. Unit personnel management roster (UPMR)
61
What is the minimum rank Airman must attain before becoming a superintendent ?
B. MSgt
C. SMSgt
A. TSgt
D. CMSgt
62
.
B. Internet
A. Sound
C. Indigent
D. Inexpensive
63
Which is not a general guideline for advertising using other than direct mail?
C. Distribute advertising through formal base channel
B. Prepare advertising media directed at local costumers
A. Arrange for advertising produced for distribution on the installation
D. Accept voluntarily initiated from suppliers
64
Who has the single greatest impact on mission accomplishment's?
A. Supervisors
B. Trainees
C. Trainers
D. Commanders
65
Who is responsible to prevent and report losses?
D. Civillian and secfo personnel
C. Civillian personnel only
B. Military and civillian personnel
A. Military personnel only
66
At what initial dollar amount are procurement funds reserved for?
A. 50,000
D. 20,000
C. 30,000
B. 40,000
67
After purchasing new piece of equipment when should a replacement be programmed into the long range capital improv plan?
D. Five years
C. Three years
B. One year
A. Immediately
68
Who must remain neutral when dealing with contract-related labor disputes that may occur on Air Force installations?
C. Civil engineer
D. Facility manager
A. AF
B. Contractor
69
How often are individual and program awards awarded?
D. Annually
B. Monthly
C. Quarterly
A. Weekly
70
The resource management flight chief uses which AF Form to maintain change and inrest fund cash accountability all times
D. 2557
B. 1876
A. 1875
C. 2556
71
What action is primary purpose of the temporary memorandum of agreement (T-MOA)?
B. Dollar savings
A. Sustainment
D. Manpower makeup during short periods of APF manpower shortfalls
C. Manpower makeup during deployments
72
How is the decision to train specific task and knowledge items in an initial skills course made?
C. By the career field manager (CFM) based on his or her experience
D. A review of the OAR data and SME inputs
A. Subject matter experts' (SME) inputs only
B. A review of the occupational analysis report (OAR) data only
73
Qualification training is designed to qualify an airman...
C. To upgrade to the 5-skill level
D. In all required task
A. Beyond the required minimum requirement of the Air Force Specialty (AFS)
B. In a specific duty position
74
The primary consideration during a robbery is
D. To remember in which direction the robber went
A. Safeguarding of human life
B. Activating the robbery alarm
C. Giving the robber marked money
75
What training must Airman have for basic Airman and deployment readiness?
A. Home station training
B. Customer service training
D. Airman family readiness training
C. Search and recovery training
76
Which award's scope does not lend itself to a particular function or activity?
D. Installation
C. A1 Community
B. Individual Legacy
A. A1 Special Recognition
77
What are the keys to a functional, positive team?
A. Structure
D. All of the above
B. Diversity
C. Relationships
78
Training for service journeyman 5 level primary consist of...
B. On-the-job training (OJT)
C. Shift leader mobile training
a. The fitness specialist course
D. Journeyman leadership course
79
When replacing equipment to modernize, the justification must describe/promote efficiency in money, manpower,....
D. Productivity and ease of use
B. Time and productivity
A. Time and ease od use
C. Productivity and useful life
