POB Chapt. 7

Which influence applies when examples include money, job benefits, or recognition.

Which influence applies when employees are more willing to support someone whom they trust and respect?

Middle managers are responsible for specific areas of operation.

Communication from one manager to another is horizontal communication

Strategic management is a style in which the manager is more controlling.

Planning, staffing and controlling all functions of management.

Core values guide principles of the company.

Leaders are born and not made.

Which influence applies when other employees acknowledge that the person has specialized knowledge.

Ethical business practices involve only the company's executives.

Which influence applies when having authority over others results in positive responses to requests?

Communication with suppliers is an example of what communication type?

Which influence applies when criticizing rather than praising employees is another way to exercise influence?