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Chapter 1:
Chapter 1:
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StudBud Administration
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Management Fundamentals
Flashcards
20 cards
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Practice quiz
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Host live
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Questions
20
Answers
1
The ultimate foundation of organizational performance is __________.
generating a good return on capital investments
the production of quality goods and quality services
encouraging teamwork and employee involvement
the availability and amount of financial capital
2
An organization is people working alone while at the same time pursuing their individual goals
True
False
3
Agenda setting and networking are activities that contribute to a general manager’s success
False
True
4
The intellectual capital equation is simply: intellectual capital = competency x commitment.
True
False
5
Emotional intelligence relates to one’s ability to develop social and interpersonal skills.
False
True
6
An output measure of task or goal accomplishment is called __________.
performance efficiency
productivity
return on investment
performance effectiveness
7
Providing useful __________ and/or __________ is a broad purpose that all organizations share.
information ..... resources.
goods .... services.
information technology .....training.
structures ....technology.
8
The “themes of the day” for great organizations in the New Economy are
self-management, involvement,respect, participation,teamwork
respect, involvement, participation, self-management,control
participation,respect,tradition, involvement,self-management
self-management, participation, teamwork, respect, action.
9
Self-management is the ability to work effectively with others as a member of a team
True
False
10
Line managers use special expertise to advise and support the efforts of staff workers.
False
True
11
An employee’s talents are what they know, what they learn, and what they do with it.
True
False
12
In addition to initiative and discipline, career success today also requires
aggressiveness.
continuous learning.
competitiveness.
a strong sense of tradition.
13
Integrity and ethical leadership should not be practiced at all organizational levels.
False
True
14
Virtual space has increased the need for face-to-face meetings and sharing of information
False
True
15
A conceptual skill is the ability to use special skills or expertise to do one’s work
True
False
16
Theone concept that does
not
accurately describe factors impacting careers inthe new economy is
free agency.
entrepreneurship.
guaranteed employment.
flexibility.
17
When managers are classified according to hierarchical level in the firm they are described as
functional, staff, and line
global and domestic
project and product managers
top, middle, and team leaders or supervisors
18
Which of the following are appropriate targets for ethical and social responsibility issues?
product safety
protection of consumers
protection of human rights
all of the above
19
Managers who use their special technical expertise to support the efforts of line workers are
staff managers
project managers
general managers
administrators
20
A measure of the resource cost associated with goal accomplishment is called _________.
productivity
return on investment
performance effectiveness
performance efficiency