103 Salon Spa Business

A goal strategy that states exactly what you want to accomplish is referred to as being:

Which of the following statements describes what you should do if you are asked a question that seems discriminatory?

The emotional buyer type bases their purchases on:

Setting what type of S.M.A.R.T. goal will help you avoid procrastination?

If a client is unhappy with the service, they might tell as many as ___ people about their satisfaction.

All of the costs incurred in running the salon/spa each day is referred to as:

A efficient working space for each esthetician is:

Which of the following descriptions is considered a key to successful client relationships?

A client retention strategy which clients reserve a future appointment before leaving the spa during their visit is:

Net worth is calculated by subtracting liabilities from:

The tax based on the profits (earnings) of a business is known as:

All the property you own is called a list of:

A brief, written account of personal, educational and professional qualifications and experience is known as a:

Which of the following statements describes a value add-on package?

An effective strategy to encourage repeat business from a client is to:

Services regulated by a cosmetology board or local laws are considered:

The generation that wants to know more products/business is:

A form of operation which an initial purchase fee + a monthly service fee is paid to the parent corporation is called a

If an esthetician leaves a salon/spa, his or her clients will frequently:

For estheticians just starting out, the most common and immediate source of referrals is:

Which of the following terms is associated with injectables?

When team members have each other’s backs, it is an example of a:

Workers’ Compensation insurance is needed to protect the:

A sole proprietorship is a business owned by:

A realistic goal is one that:

A rental agreement is known as a :

Ecchymosis is the medical term for:

Which of the following concepts involves convincing new clients to return and become lifelong clients?

Passion as a work principle can be described as:

All of the following descriptions apply to an independent salon/spa EXCEPT:

Which of the following business types is owned by the shareholders and formed under legal guidelines?

Showing up on time and ready to work is the work principle:

Which of the following actions is recommended for pricing retail products?

According to industry experts, how often does the average loyal client visit a salon/spa?

The type of insurance that helps cover the costs of spa equip & physical location in case of a fire/theft is premise or

The type of business went ship in which 2 or more persons share costs of opening, operating, and maintaining business is

The tentative client arrives at the salon/spa with which type of budget?

Treating your client like an important, valued individual is known as:

Rhinoplasty is surgery to reshape the:

During a job interview it is very important to: