Ch. 1 Life Skills

Question 1

Which is the term used to describe the day-to-day actions that help a person to be productive and well-rounded?

Accepted Answer

life skill

Question 2

By not sharing the details of your relationship with a client, you are showing _______________.

Accepted Answer

discretion

Question 3

The process of __________ is fulfilling one’s potential and requires a lifelong commitment.

Accepted Answer

self-actualization

Question 4

How long should your personal mission statement be?

Accepted Answer

one or two sentences

Question 5

When you align your behavior and actions with your values, you are demonstrating ____________.

Accepted Answer

integrity

Question 6

What process would you use to identify long-term and short-term goals?

Accepted Answer

goal setting

Question 7

When taking notes, using key words or phrases helps identify ____.

Accepted Answer

main points

Question 8

The cultural pulse of an organization often comes from __________.

Accepted Answer

the mission statement

Question 9

Emotional stability plays a key part in successfully handling which of the following situations?

Accepted Answer

confronation

Question 10

SHAPES is an example of ________.

Accepted Answer

an acronym

Question 11

Which of the following stimulates clear thinking?

Accepted Answer

exercise and recreation

Question 12

If a new topic seems particularly overwhelming, what is a good way to help remember the information?

Accepted Answer

breaking the information into smaller segments

Question 13

When you avoid sharing clients’ private matters with others, you are practicing which type of behavior?

Accepted Answer

ethical

Question 14

One of the most important life skills to remember and practice is _________.

Accepted Answer

being helpful and caring toward others

Question 15

What time-management tool helps you prioritize tasks and activities?

Accepted Answer

to-do lists

Question 16

Which of the following is an example of a short-term goal?

Accepted Answer

graduating from beauty school in six months

Question 17

“I will study tomorrow instead of today“ is an example of which of the following?

Accepted Answer

procrastination

Question 18

When you learn to say “no” firmly but kindly, you are demonstrating which time-management technique?

Accepted Answer

not taking on more than you can handle

Question 19

Which is the ability to delivery truthful messages, even if it is difficult?

Accepted Answer

diplomacy

Question 20

One action step for success is to practice doing whatever helps you maintain ___________.

Accepted Answer

a positive self-image

Questions 20