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Professional Development Test 1
Professional Development Test 1
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1
Personal and professional well-being and providing prevention for certain diseases are benefits of
Practicing
A balanced diet
Good human relations
Proper oral hygiene
2
Which of the following terms defines the art and science of beauty care:
Personal hygiene
Ethical conduct
Onycology
Cosmetology
3
Persevering through difficult times is an example of:
commitment
respect
etiquette
integrity
4
Maintaining healthy teeth and keeping the breath fresh is called:
Halitosis
Public sanitation
Oral hygiene
Public intoxication
5
Almost all foods contain mixtures of energy nutrients, which are all of the following terms EXCEPT:
fats
proteins
carbohydrates
keratin
6
When sitting in a chair, it is important to:
Sit forward in the chair
Keep knees apart
Sit well back in the chair
Keep feet apart
7
Persistence means:
giving up
lack of being flexible
staying the course
unwillingness to strive
8
Regular bathing with soap and using a deodorant are examples of maintaining:
Personal hygiene
public hygiene
Oral hygiene
General hygiene
9
Neck and back pain can occur if you:
Stand for a long time in high heeled shoes
Properly adjust the chair height
Use a foot stool to reach for supplies on a high shelf
Work with your back strait
10
To translate what you heard into your own words is to:
paraphrase
repeat
focus attention
ask a question
11
Which of the following will help prevent shoulder problems:
Holding heavy clippers
Reaching across the table to manicure
Reaching for supplies on a high shelf
Adjusting the height of the chair while working on a client
12
How many hours of sleep do most people need to function properly?
9 to 12 hours
1 to 2 hours
3 to 4 hours
6 to 8 hours
13
The term used to describe the science of healthful living is:
Hygiene
Ergonomics
Exercise
Nutrition
14
The energy contained in food is measured in:
Protein content
Fat content
Calories
Degrees
15
All of the following can help prevent neck and back strain EXCEPT:
Reaching overhead for supplies
Using freestanding shampoo bowls
Adjusting the height of the client’s chair
Working with back straight
16
Fatigue can be prevented through:
Rest and relaxation
Poor hygiene
bad health
Lack of sleep
17
Health hazards, such as impure air and improper storage or use of food, fall under the category of:
Personal hygiene
Personal grooming
Oral hygiene
Public hygiene
18
All of the following topics are considered to be controversial for discussion with clients EXCEPT:
hair care products
religion
personal problems
politics
19
Integrity, in simple terms, could be described as:
possessing a genius level of intellect
doing the right thing
deciding to act ethically only when it suits you
inconsistency of character
20
Which of the following statements does not reflect proper grammar?
"how may I help you?"
"This oil works well on a normal skin type"
"This oil works good on a normal skin type"
"may I shampoo you now?"
21
The body uses energy from calories in all of the following ways EXCEPT to:
Move itself during exercise and activity
Relive neck and back pain
Build it’s structure
Heat itself
22
What is halitosis?
Good posture
Body odor
Bad breath
Bad posture
23
An outward reflection of your inner feelings, thoughts, attitudes, and values defines your:
sense of humor
posture
hygiene
personality
24
Healthy glowing skin is equally dependent on all of the following EXCEPT:
Lack of sleep
Good nutrition
Rest
Exercise
25
When performing chemical services, a salon professional should always wear:
Head bands
Makeup
Protective gloves
Comfortable shoes
26
A recommendation to prevent foot and leg problems would be:
Change positions frequently
The use of non adjustable chairs
Wear pointed shoes
stand on hard floor
27
Not making assumptions about people based on appearance reflects use of:
integrity
etiquette
commitment
respect
28
Which of the following activities helps stimulate blood circulation in the body:
Listening to music
Excercise
Reading a book
Watching TV
29
Eye contact, smiling, and posture are all examples of:
inflection
verbal communication
nonverbal communication
personality
30
The term that defines the art and science of beauty care is:
Onychology
Cosmetology
Personal hygiene
Ethical conduct
31
The strength of volume during a verbal exchange is called:
inflection
rate
pitch
force
32
Which of the following statements describes courtesy?
controversial topics
thoughtfulness of others
impatient gestures
rudeness towards others
33
An inflammation of the fluid sac that lies between a tendon and skin or bone is called:
Dermatitis
Carpal tunnel
Tendinitis
Bursitis
34
What condition occurs when tendons become inflamed:
Varicose veins
sore feet
Tendonitis
Bursitis
35
Which of these terms is considered a trust buster?
sincerity
courage
consistency
gossip
36
Changing the pitch of your voice while speaking is called:
Enunciation
Inflection
Pitch
Rate
37
The science that looks at the body movements and equipment you use and the effect they have on health and comfort:
Ergonomics
Public hygiene
Economics
Personal hygiene
38
Which of the following statements is NOT true about close-ended questions?
begin with "did"
begin with "why"
begin with "would"
begin with "could"
39
How should a stylist respond to a client insisting on a hair color that might not flatter their complexion?
by using overtones
sharing her unflattering request with other clients
by displaying a negative attitude
by tactfully suggesting otherwise
40
Paraphrasing to summarize the meaning of what has been communicated is known as:
using tact
reflective listening
using overtones
one-way communication
41
Rotating footwear has all of the following effects EXCEPT:
Strengthens your arch
Shortens how long they last
Refuses fatigue
Makes them last longer
42
Adjusting your behavior to ensure your messages are being understood and adapting your approach is referred to as:
flexing
fixing
interacting
reflecting
43
The ability to adapt or respond to change is called:
gossip
trust
sincerity
flexibility
44
Which of the following descriptions is true of speaking with clarity?
less is more
change the subject often
focus on unimportant details
the more words, the better
45
Deep admiration for someone or something is referred to as:
respect
integrity
commitment
trustworthiness
46
Practicing good manners in the workplace is referred to as:
reflective listening
professional etiquette
conflict resolution
flexing
47
Hair is considered beautiful when it is:
Dry and frizzy
Oily and shiny
Dull and short
Clean and healthy
48
Which of the following preventative measures will help alleviate foot and leg problems:
Wearing shoes with poor arch support
Raising your feet on a stool during breaks.
Wearing high heels
Standing for long periods of time
49
All of the following are trust busters in a work environment EXCEPT:
integrity
self-absorbed behavior
poor work ethic
insincerity
50
An induvidual’s system of maintaining cleanliness and health is known as:
Nutrition
Personal hygiene
Public sanitation
Public hygiene
51
Prevent neck and back strain by:
Twisting your body to get close to the client
Not reaching overhead for supplies
Bending forward while performing a service
Standing for a long time in high heels
52
The feeling that two people have for one another that feeds each person's need to feel valued is known as:
self control
mutual respect
professional ethics
emotional balance
53
Ann, a loyal client, has just arrived late for her appointment. How should a salon professional handle this situation?
ignore talking about the situation
discuss the issue at the front desk in front of others
leave out steps to save time
explain what services you have time to complete
54
The tempo used during a verbal exchange is called the:
pitch
force
grammar
rate
55
As soon as you notice a discussion is getting off track, you should:
try harder to make your point
talk louder
bring it back to the main issue
remain silent
56
Keeping muscles toned and organs working properly are proven results related to:
Ergonomics
Hygiene
Exercise
Human relations
57
The nearness of another to one's personal space is known as:
carriage
posture
gesture
proximity
58
Pronouncing words clearly, precisely, and accurately is referred to as:
rate
inflection
tempo
enunciation