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HSC OPERATIONS Flashcards | StudBud
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HSC OPERATIONS
HSC OPERATIONS
50 terms
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StudBud Administration
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138 plays
Role Influences Processes Strategies
Flashcards
50 cards
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Practice quiz
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Questions
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Answers
1
Which statement is correct?
a sequence deals with timing and order
Gantt charts show the shortest route through a process
sequence deals with order and schedules deal with time
schedules deal with the order of resources
2
The main objective JIT is:
maximise outgoings
expand logistics
minimise the supply chain
eliminate inventories
3
What is the acronym we have used for operations strategies?
go top qins
let gg cc q
to go spin
fakers delight
4
Which is not a transformed resource?
customers
materials
information
facilities
5
What limited edition Coca Cola product is being released for Aussie summer period 2017-2018?
Coca Cola Raspberry
Coca Cola Kiwi
Coca Cola Green Tea
Coca Cola Pineapple
6
The business will show less profit on sales bc the sale date will be closer to purchase date:
IQUIT
FIFO
LIFO
JIT
7
Why is change resisted?
plant layout remains fixed
marketing the core business function
staff de-skilling and job loss
inertia of customers
8
How does a business derive its cost base for a product?
total cost of production added to number of units produced
cost per unit multiplied by raw material costs
number of units produced divided by variable costs
total cost of production divided by number of units produced
9
Coca Cola's diversified portfolio of products includes what?
carbonated soft drinks, flavoured milks and energy drinks
energy drinks, ice cream and coffee
fruit juice, tea and pepsi
iced tea, SPC Ardmona fruits and jelly
10
CCA operates in how many countries?
8
10
7
6
11
Why is operations important?
operations, employment, visibility & assets
KBFs, no visibility & liabilities
assets, HR & minimal employment
liabilities, employment, redundancies & marketing
12
Which of the following is correct?
leading-edge technology is redundant
established technology is still being developed
leading-edge technology is risk free
established technology is proven
13
Which is not a disadvantage of outsourcing?
the business is now dependent on other businesses
less control over the flow of inputs
the business can focus on its core business if it outsources
outsourcing may be more expensive
14
What difference exists between the production of goods and the production of services?
Producing services tends to be less labour intensive
Services are tangible & cannot be stored
Manufacturing goods is less labour intensive than services
Operations manager in services requires less people skills
15
What does task design involve?
to establish indicators of efficiency and effectiveness
organising space and equipment for processes
to see if resources have been allocated properly
steps designed to take inputs & transform them into G or S
16
Operations processes involve what?
using transforming services to produce resources
processes goods and services into input and output
input resources undergoing transformation to produce output
transforming goods and services into input resources
17
How much shareholding does TCCC have in Coca Cola Amatil?
29%
100%
49%
51%
18
Legal regulation and legal influences on operations stem from where?
local governments and key regulatory bodies
laws developed by common law or statute law
statute law and NSW Business Chamber
external affairs and the federal government
19
What does corporate social responsibility involve?
how managers deal with stakeholders of the business
observing legal and regulatory requirements
ethical operation, QOL and economic development
operations managers who know what is right and wrong
20
Coca Cola Amatil operates in which of the following countries?
PNG, Australia and India
Australia, Indonesia and PNG
NZ, Fiji and Canada
Australia, Samoa and Greece
21
What is the most correct definition of monitoring?
information about the success of a business' operations
the systematic collection & analysis of information
comparing actual performance against performance standards
deleting mistakes to prevent errors from happening
22
Which of the following is a transforming resource?
customers and facilities
materials
human resources
information
23
What do the four V's include?
vicinity, visibility, variation and volume
visibility, version, volume and variety
variation, visibility, volume & variety
volume, victory, variation and version
24
Operational decisions are best described as?
tactical and long-term
long-term
medium-term
day-to-day
25
Federal government policies include which areas?
taxation and bills of exchange
trade and workplace health and safety
industrial relations and currency
payroll tax and trade
26
When were Australians first introduced to Coca Cola?
the Commonwealth Games
the first World War
the second World War
the Olympic Games
27
Who is the managing director of Coca Cola Amatil?
Alison Watkins
Michelle Drinkwater
Ilana Atlas
David Gonski
28
Performance objectives include the following?
cost and standardisation
dependability and visibility
flexibility and volume
quality and speed
29
Concerning CPA, which statement is not correct?
CPA only involves tasks that are critical
the critical path is the longest path of critical activites
the operations process is broken down into individual tasks
estimated time for each task is included
30
The definition of a supply chain is?
managing the flow of materials, info & other resources
sequence of activities & org'n involved in producing a G/S
the handling of inputs & outputs
the efficient control of raw materials, info & finance
31
Global factors include which of the following?
R&D, LIFO & quality assurance
sourcing, e-commerce, CAM & CAD
economies of scale, fixed costs & control
sourcing, economies of scale, scanning & learning, R&D
32
What was the Coca Cola beverage originally intended as?
a skin care additive
a car lubricant
a patent medicine
a cocoa bean sweet
33
Where is TCCC located?
Atlanta
California
Texas
Canada
34
The correct interdependence with other KBFs includes?
Marketing connects the operations function with HRM
Raising finance is derived by the marketing manager
Operations is the reason that the business exists
Most employment in any business will be in finance
35
What is operations management concerned with?
Offering lowest cost of operation compared to competitors
Meeting customer needs with required output
Developing a competitive advantage over rivals
Managing the process that transforms inputs into outputs
36
What is the strategic role of operations management?
the decisions/plans for achieving long-term goals
To exploit cost savings due to the size of the business
Combining inputs into finished goods and services
Ensuring efficiency by using least amount of inputs
37
The acronym we have used for operations influences is?
go top qins
confusing
let gg cc q
4e's and 3e's
38
Which best describes inventory management?
stock of goods & materials held by a business
the buying, selling & ordering process
stock on hand at the end of trading
identify quantity of stock to order & timing of its delivery
39
What is the correct definition for environmental sustainability?
depleting renewable resources
maximising environmental impact
future generation consume non-renewable resources
present generation don't compromise future generations needs
40
The main production facility for CCA is located where?
Northmead
Homebush
Parramatta
Wolli Creek
41
Flexibility as a performance objective means?
the good or service is as it is supposed to be
a business can respond to a customer order with speed
a business can meet customer demands on time
a business can make changes to operations
42
The design and development process involves which of the following?
new product pricing then concept development
market testing then concept development then pricing
idea generation then market testing then product launch
idea screening then idea generation then commercialisation
43
Which is not shown by a Gantt chart?
critical path analysis
sequence of tasks to be performed
amount of time needed to perform each task
number of tasks involved
44
CCA has approximately how many employees?
14000
14000000
140000
1400
45
What does visibility refer to?
the perspective that the business can see
service businesses with low visibility
amount of operations process experienced by the customer
how much the level of demand changes a product
46
What is included in transformation processes?
human resources and critical path analysis
the four v's and customer service
task design and information
Gantt charts and technology
47
LIFO assumes that:
last items stocked will be the first items sold
last items stocked will be the last items sold
first items stocked will be the first items sold
first items stocked will perish
48
A global web refers to?
Crossing borders for unfavourable exchange rate movements
The abundance of raw materials domestically
parts of production process located in various geo areas
Whether a business makes or buys its inputs
49
What is the correct definition of 'cost leadership'?
Lowest cost of operation compared to competitors
Lower costs associated with standardised products
Decisions made to deal with the next year.
Differences between products of competing businesses
50
Outputs include: goods and services, waste products, customer service and warranties.
false
true
true and false
not sure
