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mgt 103
4 one of titles , in the group ,middle managers
2.. make the management process efficient?
mgt 103
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2.. make the management process efficient?
B) Using resources in a cost-effective manner
C) Making management decisions independently of the organization's external
A) Increasing overhead production costs
D) Using the majority of resources for sales promotion activities
2
4 one of titles , in the group ,middle managers
B) vice president
A) director
D) office manager
E) plant manager
3
23 .. not associated , any particular management specialty.
C) Public relations managers
B) Floor supervisors
E) Administrative managers
A) Office managersB) Floor supervisors
4
35 kills refer to the abilities, managers to visualize the most appropriate response to a situation.
B) Interpersonal
D) Diagnositc
A) Social
C) Technical
5
36) _____ skills refer to a manager's abilities , effectively convey ideas , information to others, effectively receive
B) Abstract
A) Technical
D) Diagnostic
C) Communication
6
41) A manager who uses the scientific approach, management when making decisions is most likely rely on:
E) Logic.
B) stereotypes.
C) personal experience.
A) instincts.
7
1 .. set of activities directed , organization's resources, achieving organizational , efficient and effective manner.
C) Management
D) Self-dealing
A) Economics
E) Divestment
8
18 included in the management function of planning
C) Motivating others to higher levels of achievement
A) Selecting the course of action most likely to lead to success
B) Monitoring progress toward the achievement of goals
D) Communicating company policies to subordinates
9
5 statements is true, top managers?
B) They officially represent their organization to the external environment
C) They primarily oversee the day-to-day operations of an organization.
A) They are the largest group of managers in most organizations.
D) They supervise and coordinate the activities of first-line managers.
10
22 .. concerned with creating, managing the systems , create an organization's products and services
A) Marketing managers
D) Operations managers
C) Financial managers
B) Human resources managers
11
19 Work in areas like new product development, promotion, and distribution
A) Human resource managers
B) Marketing managers
C) Plant managers
D) Operations managers
12
25 The final phase, management process, involves monitoring the organization's , progress toward
C) Controlling
B) Organizing
D) Leading
E) Deskilling
13
8) A common middle-management title is
C ) supervisor
. D) office manager
B) division head.
. E) coordinator.
14
11 , statements is true about first-line managers?
B) They are typically involved in creating overall organizational .
A) They are primarily responsible for implementing policies made
C) They officially represent their organization
D) They typically spend a large proportion of their time supervising
15
27 The management at Beta Corp, introduced new employment policies, tracking and monitoring, implementation
D) Leading
C) Organizing
B) Controlling
A) Deskilling
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29 skills refer to the abilities , managers to think in the abstract, understand the overall workings , the organization
D) Interpersonal
B) Technical
A) Time management
C) Conceptual
17
47) Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
C) Administrative management
D) Theory X
B) Scientific management
A) The Contingency theory
18
30) Technical skills:
D) are especially important for first-line managers.
B) are nonspecific and broad.
A) are crucial for top managers more than any other managers.
C) depend on a manager's ability to think in the abstract.
19
50) Which of the following statements is true about the behavioral management perspective?
A) It was first introduced by Max Weber.
D) It essentially dealt with job specialization techniques.
B) It viewed jobs and organizations from a mechanistic point of view.
C) It was influenced by the industrial psychology movement.
20
12 , involves selecting , course of action, set of alternatives.
B) Controlling
C) Leading
A) Divesting
D) Decision making
21
46) The first person to identify the managerial functions of planning, organizing, leading, and controlling was:
D) Hugo Munsterberg.
C) Henri Fayol.
A) Elton Mayo.
B) Lillian Gilbreth.
22
38) Sarah, a manager, postponed the task of preparing a report , This scenario illustrates Sarah's _____ skills.
A) conceptual
C) time management
B) spatial
D) technical
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34) Maria, a manager, studied the performances, various business units of her organization. After assessment, Maria
B) time management
A) technical
E) conceptual
C) social
24
13 titles found, group of first-line managers is
A) chief executive officer
D) general manager
C) division head
B) coordinator
25
15 yler works with Alpha Pharmaceuticals Inc, overall functioning of the production plants, and the quality of products
D) sales manager
C) human resource manager
B) marketing manager
A) operations manager
26
42) A _____ is a conceptual framework for organizing knowledge and providing a blueprint for action.
D) theory
B) mnemonic
C) prediction
A) classic
27
6 the role of top managers, organization?
B) Performing routine administrative tasks
C) Implementing plans of first-line managers
A) Overseeing day-to-day operations
D) Creating organizational goals and overall strategy
28
14 Determining how a company's activities , resources, to be grouped is called
A) leading
B) controlling
D) organizing
C) deskilling
29
45) Lillian Gilbreth was one of the earliest advocates of:
C) administrative management.
B) scientific management.
A) the contingency theory.
D) theory X and Y.
30
21 work at getting consumers, clients to buy the organization's, products or services.
B) Marketing managers
C) Regional managers
A) Operations managers
D) Financial managers
31
49) The scientific management perspective:
B) focused on the overall management of an organization rather than individ
C) emphasized the importance of supervising workers.
D) was based on the assumption that workers are internally motivated to ach
A) assumed that workers liked their work.
32
16 Typical responsibilities of operations managers include:
D) employee development.
A) inventory control.
. C) accounting.
B) sales promotion
33
10) First-line managers:
B) make decisions about activities such as acquiring other companies.
D) create organizational goals.
C) officially represent their organization to the external environment.
E) handle administrative duties.
34
7 make decisions, activities , investing , research and development, entering or abandoning
C) First-line managers
A) Division heads
E) Top managers
B) Limited partners
35
33) Winston is often intimidated , uncomfortable with his superiors., Winston needs to develop, skills to be able to
A) time management
C) interpersonal
B) spatial
D) conceptual
36
44) Scientific management focuses on:
B) increasing employee turnover.
D) encouraging soldiering among employees
C) analyzing the external rather than the internal environment of an organi
A) improving the efficiency of individual workers
37
28 The skills necessary, accomplish or understand, specific kind of work done , organization are called _____ skills.
D) technical
B) time management
C) conceptual
A) diagnostic
38
31) When a manager answers , subordinate's question regarding the process, creating a report from raw data,
C) time management
D) decision-making
B) technical
A) abstract
39
39) Jordon, a manager, many employees are leaving the organization, nconvenient work timings and some of the new employ
A) mechanical
D) spatial
B) technical
C) diagnostic
40
9, largest group of managers, organizations, primarily responsible, implementing , policies, plans
D) First-line managers
B) Top managers
C) The members of board of directors
A) Middle managers
41
43) When employees deliberately work at a slower pace than their capabilities, it is called
A) Soldiering
C) controlling
B) persevering
D) planning
42
37) When a manager writes a mail to a supplier apologizing for a delay in payment, he is most likely to be using his ___
A) conceptual
D) abstract
C) communication l
B) technical
43
40) _____ refer to a manager's ability to prioritize work, delegate work appropriately.
A) Diagnostic skills
C) Decision-making skills
D) Time-management skills
B) Commanding skills
44
24 .. set of processes used to get members , organization to work together , further the interests , organization
C) Controlling
D) Leading
A) Planning
B) Organizing
45
48) Which of the following statements is true of administrative management?) It deals with the jobs of individual employ
A) It deals with the jobs of individual employees.
D) It encompasses the concepts of planning, organizing, and controll
B) It was first introduced by Frank and Lillian Gilbreth.
C) It focuses solely on combating soldiering.
46
32) The ability to motivate others is a(n) _____ skill.
B) technical
C) communication
D) interpersonal
A) conceptual
47
17 simplest form…means setting an deciding, best to achieve
B) deskilling
C) organizing
A) coordinating
E) planning
48
3 management process , considered , effective when:
D) the same amount of resources are allocated to all the functions
B) the right decisions are made and implemented.
A) overhead production costs are increased
C) decisions are made independently of the organization's external
49
26) The management function of leading involves:
D) interacting with the external business environment.
B) motivating and influencing others
A) setting an organization's goals.
C) grouping activities and resources
50
20 typically involved in recruiting , selecting employees, training , development, designing compensation , appraisal
D) Marketing managers
C) Plant managers
A) Operations managers
B) Human resource managers