Which of the following is NOT a strategy to ensure staff productivity?

Completing entry interviews with incoming employees

In most contemporary businesses, managers tend to use…

…participative or consultative management style.

Which of the following IS the way to improve quality?

Focusing on the processes used in the business

When technology is used to reduce waste, this usually leads to….

…increased productivity and reduced costs.

Which of the following is NOT a strategy to improve quality in production?

Policies to support a safe workplace

In most contemporary businesses, staff…

…want to be involved in decision making.

What is the main objective of a 5s lean management tool?

Eliminates waste from poorly organised work area

Which of the following is NOT a benefit of implementing technology?

Large businesses can compete with small ones

A Just In Time (JIT) relies on what?

Good transport and logistics system

Kaizen is a Japanese word which refers to what?

Creating a culture of continuous improvement

Which of the following KPIs would be most impacted by the use of technology? (Select two)

Level of wastage, Rates of productivity growth

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Business 12 – U4 – AOS2 – Leadership and strategies to respond to KPIs

30 termsStudBud Administration219 plays

• The importance of leadership in change management. • Management strategies including responding to KPIs • Low-risk strategies to overcome employee resistance • High-risk strategies to overcome employee resistance

Flashcards30 cardsFPractice quizPHost liveL

Questions 30

Answers

1
Which strategy applies to net profit figures, rate of productivity growth and level of wastage?
Lean production techniques
Management styles and skills
Employees training for safe workplace
Redeployment of resources
2
Which of the following is NOT a strategy to ensure staff productivity?
Completing performance reviews and appraisals
Revisiting job descriptions and job specifications
Completing entry interviews with incoming employees
Completing exit interviews with outgoing employees
3
Rate of productivity growth, level of staff absenteeism and staff turnover are indicators of:
Staff lifestyles
Staff motivation
Organisational culture
Level of training
4
Which of the following is a benefit of redeploying staff?
Saving money on redundancy packages
Avoiding adverse publicity
All of the above
Reducing the impact on staff morale
5
How can a business cut costs?
Exploring the possibility of incentives/discounts
Reducing/reviewing/cutting non-essential costs
Controlling and monitoring cash flows
All of the above
6
‘PDCA’ lean management tool abbreviation stands for:
Provide, derive, change, alternate
Procure, do, check, accomplish
Plan, derive, check, activate
Plan, do, check, act
7
In most contemporary businesses, managers tend to use…
…autocratic management style.
…participative or consultative management style.
…persuasive management style.
…a laissez-fare management style.
8
Which of the following IS the way to improve quality?
Making sure only managers are aware of the performance data
Focusing on processes and not on products
Focusing on the processes used in the business
All of the above
9
Potential benefits of improving quality in production are:
All of the above
Producing higher quality products
Reduced costs on wasted resources (materials)
Reducing the level of inventory maintained
10
When technology is used to reduce waste, this usually leads to….
…increased effectiveness and decreased efficiency.
…employee safety.
…increased costs and reduced productivity.
…increased productivity and reduced costs.
11
Which of the following KPIs should be monitored in order to improve quality of products?
Number of customer complaints
Percentage of market share
Level of staff turnover
Rates of staff absenteeism
12
Which of the following is NOT a strategy to improve quality in production?
Lean production techniques
Policies to support a safe workplace
Total Quality Management
Implementing quality assurance
13
In most contemporary businesses, staff…
…do not want to be involved in decision making.
…want to be involved in decision making.
…are treated like numbers.
…want to be told what to do.
14
Development is usually targeted at a more_________skills set that managers may need.
innovative
generic
substantial
specific
15
Which of the following categories of businesses may find the process of change more difficult?
Small
Services
Large
Retail
16
“The process of providing staff with the knowledge or skills required to do a particular job.”
Capability
Development
Training
Upskilling
17
What is the main objective of a 5s lean management tool?
It strengthens the weakest link in the system
Combines collective talents
Provides a benchmark
Eliminates waste from poorly organised work area
18
Which of the following is NOT one of the strategies to keep staff motivated?
Policies to support safe workplace
Provide easy job for employees
Appraisal system
Employee recognition and rewards
19
Which of the following is NOT a consideration when looking for trends in data?
Investigate the variation and determine the reason for it
Apply a threshold
Determine what performance data/KPIs to analyse
Diagnose the situation
20
Which of the following is NOT an employee-based KPI?
The number of industrial disputes
The level of staff turnover
The number of workplace accidents
Level of wastage
21
Complete the saying: “Managers do things right. Leaders do………….!
…the right things!
…the things properly!
…things differently!
…things rightly!
22
Which of the following is NOT a benefit of implementing technology?
Ability to store/share information quickly
Large businesses can compete with small ones
Automation makes repetitive/dangerous tasks redundant
Improvements in communication in speed and reach
23
“Processes of moving employees from one area of a business to another...”
Participative management
Continuous flow
Redeployment of staff
Empowerment of staff
24
Which of the following is NOT the principle of lean production?
Partner with suppliers
Eliminate waste
Do it right the second time
Maximise flow
25
A Just In Time (JIT) relies on what?
Good lean management system
Higher productivity rates
Huge amounts of inventory
Good transport and logistics system
26
Kaizen is a Japanese word which refers to what?
Meeting customer needs
Empowering workers
Creating a culture of continuous improvement
Design for rapid changeover
27
Which of the following KPIs would be most impacted by the use of technology? (Select two)
Level of wastage
Rates of productivity growth
Net profit figures
Percentage of market share
28
Which of the following is an attribute for effective leadership?
Transforming
Being successful
Diagnosing
Motivating
29
Which of the following is NOT part of a training needs analysis?
Organisational analysis
Capability analysis
Personal analysis
Task analysis
30
“Participative approach to implementation of change, use of communication, empowerment, etc...”
High-risk strategies
Medium-risk strategies
Participative strategies
Low-risk strategies

Business 12 – U4 – AOS2 – Leadership and strategies to respond to KPIs Flashcards | StudBud

Business 12 – U4 – AOS2 – Leadership and strategies to respond to KPIs

30 termsStudBud Administration219 plays

Flashcards30 cardsFPractice quizPHost liveL

Questions 30

Answers

1
Which strategy applies to net profit figures, rate of productivity growth and level of wastage?
Lean production techniques
Management styles and skills
Employees training for safe workplace
Redeployment of resources
2
Which of the following is NOT a strategy to ensure staff productivity?
Completing performance reviews and appraisals
Revisiting job descriptions and job specifications
Completing entry interviews with incoming employees
Completing exit interviews with outgoing employees
3
Rate of productivity growth, level of staff absenteeism and staff turnover are indicators of:
Staff lifestyles
Staff motivation
Organisational culture
Level of training
4
Which of the following is a benefit of redeploying staff?
Saving money on redundancy packages
Avoiding adverse publicity
All of the above
Reducing the impact on staff morale
5
How can a business cut costs?
Exploring the possibility of incentives/discounts
Reducing/reviewing/cutting non-essential costs
Controlling and monitoring cash flows
All of the above
6
‘PDCA’ lean management tool abbreviation stands for:
Provide, derive, change, alternate
Procure, do, check, accomplish
Plan, derive, check, activate
Plan, do, check, act
7
In most contemporary businesses, managers tend to use…
…autocratic management style.
…participative or consultative management style.
…persuasive management style.
…a laissez-fare management style.
8
Which of the following IS the way to improve quality?
Making sure only managers are aware of the performance data
Focusing on processes and not on products
Focusing on the processes used in the business
All of the above
9
Potential benefits of improving quality in production are:
All of the above
Producing higher quality products
Reduced costs on wasted resources (materials)
Reducing the level of inventory maintained
10
When technology is used to reduce waste, this usually leads to….
…increased effectiveness and decreased efficiency.
…employee safety.
…increased costs and reduced productivity.
…increased productivity and reduced costs.
11
Which of the following KPIs should be monitored in order to improve quality of products?
Number of customer complaints
Percentage of market share
Level of staff turnover
Rates of staff absenteeism
12
Which of the following is NOT a strategy to improve quality in production?
Lean production techniques
Policies to support a safe workplace
Total Quality Management
Implementing quality assurance
13
In most contemporary businesses, staff…
…do not want to be involved in decision making.
…want to be involved in decision making.
…are treated like numbers.
…want to be told what to do.
14
Development is usually targeted at a more_________skills set that managers may need.
innovative
generic
substantial
specific
15
Which of the following categories of businesses may find the process of change more difficult?
Small
Services
Large
Retail
16
“The process of providing staff with the knowledge or skills required to do a particular job.”
Capability
Development
Training
Upskilling
17
What is the main objective of a 5s lean management tool?
It strengthens the weakest link in the system
Combines collective talents
Provides a benchmark
Eliminates waste from poorly organised work area
18
Which of the following is NOT one of the strategies to keep staff motivated?
Policies to support safe workplace
Provide easy job for employees
Appraisal system
Employee recognition and rewards
19
Which of the following is NOT a consideration when looking for trends in data?
Investigate the variation and determine the reason for it
Apply a threshold
Determine what performance data/KPIs to analyse
Diagnose the situation
20
Which of the following is NOT an employee-based KPI?
The number of industrial disputes
The level of staff turnover
The number of workplace accidents
Level of wastage
21
Complete the saying: “Managers do things right. Leaders do………….!
…the right things!
…the things properly!
…things differently!
…things rightly!
22
Which of the following is NOT a benefit of implementing technology?
Ability to store/share information quickly
Large businesses can compete with small ones
Automation makes repetitive/dangerous tasks redundant
Improvements in communication in speed and reach
23
“Processes of moving employees from one area of a business to another...”
Participative management
Continuous flow
Redeployment of staff
Empowerment of staff
24
Which of the following is NOT the principle of lean production?
Partner with suppliers
Eliminate waste
Do it right the second time
Maximise flow
25
A Just In Time (JIT) relies on what?
Good lean management system
Higher productivity rates
Huge amounts of inventory
Good transport and logistics system
26
Kaizen is a Japanese word which refers to what?
Meeting customer needs
Empowering workers
Creating a culture of continuous improvement
Design for rapid changeover
27
Which of the following KPIs would be most impacted by the use of technology? (Select two)
Level of wastage
Rates of productivity growth
Net profit figures
Percentage of market share
28
Which of the following is an attribute for effective leadership?
Transforming
Being successful
Diagnosing
Motivating
29
Which of the following is NOT part of a training needs analysis?
Organisational analysis
Capability analysis
Personal analysis
Task analysis
30
“Participative approach to implementation of change, use of communication, empowerment, etc...”
High-risk strategies
Medium-risk strategies
Participative strategies
Low-risk strategies