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Q&A Flashcards | StudBud
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15 terms
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StudBud Administration
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39 plays
Imported from external platform
Flashcards
15 cards
F
Practice quiz
P
Host live
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Questions
15
Answers
1
In Level up campaign, Users can win Gold medal if they complete a restaurant or grocery transactions ($5 bonus)
True
False
2
In our PS handbook, Any acts of manipulating data for personal use/ gain and or no acceptable reason for doing such is?
Insobordination
Zero Tolerance
Gross Negligence
Data Manipulation
3
For Facebook US east account, they only have Paypal for their Cashout options.
True
False
4
CCPA tickets are to be escalated to ______?
BOSS RALPH
DIANA D.
Team Leaders
DIANNA B.
5
Trivia Question:
Which astrological sign’s symbol is a crab?
Cancer
Aries
Gemini
Taurus
6
If the user is asking about an issue with a promotion, what issue type are we going to use?
OFFER: MISSELLANEOUS
OFFER: PROMOTION
OFFER: USER CLAIMED TWICE
OFFER: PRICE DIFFERENCE
7
Trivia Question:
How many signs are there in the Zodiac?
9
10
8
12
8
Trivia Question:
In ancient Greece, throwing an apple at someone was a declaration of what?
War
Unity
Peace
Love
9
FINAL WRITTEN WARNING is the sanction for unauthorize downloading of software/applications
True
False
10
Its a tool for Customer Service Quality Assurance and Coaching Platform.
Maestro
Peak Rubric
MaestroQA
Express feedback
11
Only use this issue type if the user's concern is Paypal related but does not fall on other paypal issue
Cashout: Paypal unclaimed
Cash out: Paypal issue
Cash out: Paypal completed
Cashout":Paypal Missing
12
We leave our tickets open when assigning tickets to Tier 3.
True
False
13
Trivia Question:
Below are the 3 primary colors except?
Red
Yellow
Blue
Green
14
Trivia Question:
Which planet in our solar system is the hottest?
Jupiter
Earth
Mars
Venus
15
What issue type when user wrote to us using different email and we're unable to locate his account
Account: Disable
None of the above
Account: Add/Edit
Account: Cannot find account