One advantage of Open Source Software is that

open source software is free and development is open to all

In order to configure an email client you need

email address, SMTP, POP3, username and password

You should always backup data stored on a cloud computing service because

if the service is interrupted, you can't log on

If you receive an attachment from someone you know that you are not expecting, you should...

Call, text or IM the sender to see if they meant to send it

If you have a group of traveling employees and you need to give them an update, you should

Send a text to the employees to give them the update

You r talking to an angry customer on the phone but have to go to a meeting.What should you do

ask the customer to send their complaints through email

How should you list important action items in a email?

List the action items in a bulleted or numbered list.

You were just forwarded a joke at work. If you keep forwarding it, what might happen?

Someone might get offended by your joke.

You are waiting for an important file & don't receive it. You find it in your spam folder. Why?

attachments with .exe extension could be malicious

Adding new requirements to a project in the middle will result in the need for

an increase in the cost of the project.

If you use a copyrighted logo from the company you work for without permission, you will

be fired for copyright and trademark violations.

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CIW IBA Exam Review 1

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CIW IBA Exam Review

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Questions 20

Answers

1
One advantage of Open Source Software is that
source codes for open source software are not viewable
open source software is free and development is open to all
open source licenses are never in the public domain
open source software is always free of bugs and viruses
2
In order to configure an email client you need
company name, SMTP, POP3, username and password
Company name, DNS, IMAP, SMPT, POP3, username and Password
email address, SMTP, POP3, username and password
email address, DNS, IMAP, SMPT, POP3, username and Password
3
A great way to help non-technical users classify and find information on a site is through
web feeds
ajax
tagging
mashups
4
Digital signatures verify the integrity of the data, verify the identity of the sender, and
provide data confidentiality
create a digital certificate
sign digital certificates
enforce non-repudiation
5
You opened an attachment. It launches a virus. What do you do?
Let the virus run its course.
Plug in a backup drive.
Call the police.
Turn off computer and reboot.
6
A webpage where you can directly download a file or application uses the protocol
MIME
FTP
HTTP
POP3
7
You need to meet with your companies members to get their feedback but you can't meet in person
Plan a web conference.
Create a webcast.
Plan a webinar.
Create a slideshow.
8
A URL that goes into the folder structure of a website is called a
relative URL
virtual URL
deep URL
full qualified domain name
9
You should always backup data stored on a cloud computing service because
you don't need to back up data
only some users can log onto a cloud service at one time
data stored online is always at risk to security breaches
if the service is interrupted, you can't log on
10
If you receive an attachment from someone you know that you are not expecting, you should...
Call, text or IM the sender to see if they meant to send it
run antivirus software before opening the attachment
open the attachment before talking to them
Back up files on your computer
11
If you have a group of traveling employees and you need to give them an update, you should
Post an announcement on the company website
Send a text to the employees to give them the update
send an email to each employee with the update
call each employee and give them the update
12
When conducting a keyword search, you should
use nouns instead of verbs
use as few keywords as possible
use verbs instead of nouns
always use "the" and "an"
13
You r talking to an angry customer on the phone but have to go to a meeting.What should you do
ask the customer to send their complaints through email
skip the meeting and keep talking to the customer
hang up on the customer
tell the customer to hold on and don't come back
14
How should you list important action items in a email?
Write them using all CAPITAL LETTERS.
Describe each at length in the middle of the message.
List the action items in a bulleted or numbered list.
Include emoji's if they are very important.
15
You were just forwarded a joke at work. If you keep forwarding it, what might happen?
Someone might get mad you didn't send it to them.
You will reduce the effectiveness of the spam filters.
You will be guilty of copyright infringement.
Someone might get offended by your joke.
16
Pandora is an example of
crowdsourcing
folksonomy
grid computing
a wiki
17
A file format that is viewable regardless of the local operating system of the user is
XML
DOC
MP3
PDF
18
You are waiting for an important file & don't receive it. You find it in your spam folder. Why?
attachments always go to the spam folder
attachment file size exceeds the limit
attachments with extensions are always viruses.
attachments with .exe extension could be malicious
19
Adding new requirements to a project in the middle will result in the need for
a reduction of the scope of the project.
a decrease in the amount of time needed.
a reduction of the cost of the project.
an increase in the cost of the project.
20
If you use a copyrighted logo from the company you work for without permission, you will
be asked to stop using the logo.
be fired for copyright and trademark violations.
be promoted to manager.
be asked to work on more important company business.

CIW IBA Exam Review 1 Flashcards | StudBud