Which of the following would not be considered proper seating ergonomics?

Seat front that presses the back of your knees and lower legs.

If a medical office has a computer network, passwords should be used on:

all computers and all software applications

Which of the following responsibilities is the practice manager most likely to carry out in coordination with providers?

interviewing, hiring, disciplining, and terminating employees

If you are the first person to arrive at the office and there is evidence of forced entry, you should:

Leave at once and call building security or police.

When using a computer, you should not keep your:

thighs perpendicular to the floor and the lower legs parallel to the floor

When using a fax machine, you should not:

transmit material without a cover page

When using EHR software, the electronic superbill:

can be done in conjunction with charting

Which statement about the Internet is correct?

Some type of web browser is required to access web sites on the Internet.

The usual cause for an employee termination initiated by the employer is:

failure of the employee to satisfactorily perform job responsibilities

EHR software allows you to do all but which of the following?

determine the best drug for a patient without consulting the provider

When using EHR software, the Provider’s Home Page feature does not:

automatically post lab results into the patient’s record

Which would not be considered one of the simple steps that will improve outcomes of training?

involving only a few select employees

Chemicals kept in the office for laboratory work:

must be properly labeled and stored

A probationary period is defined as:

the period during which an employer tests how suitable an applicant is

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MF Unit 4 Review

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Questions 28

Answers

1
An employee would need to fill out a new withholding allowance certificate if he or she
switched from part-time to full-time, or vice versa
got a raise
was promoted
got married or divorced
2
Which of the following would not be considered proper seating ergonomics?
Armrests, support both forearms while you perform computer tasks
Backrest provides support for your lower back (lumbar area)
Seat has cushioning and is rounded with a “waterfall” front (not sharp)
Seat front that presses the back of your knees and lower legs.
3
Why is careful monitoring of inventory vital in a medical practice and what is considered best practice?
Time-sensitive (date expirations) stored with first to expire in front.
You do not want to over-order items.
all of the above
You do not want to run out of supplies.
4
If a medical office has a computer network, passwords should be used on:
the terminals only
the server and its software applications only
the terminals and all software applications
all computers and all software applications
5
Which of the following responsibilities is the practice manager most likely to carry out in coordination with providers?
creating and enforcing work schedules
interviewing, hiring, disciplining, and terminating employees
training new employees
conducting staff meetings
6
If you are the first person to arrive at the office and there is evidence of forced entry, you should:
Go inside and look around to see if there is an intruder.
Leave at once and call building security or police.
Go inside and call building security or the police.
Wait at the door for a coworker to arrive, then go into the office together
7
When using a computer, you should not keep your:
thighs perpendicular to the floor and the lower legs parallel to the floor
feet flat on the floor or supported by a stable footrest
shoulders and upper arms in line with your torso
wrists and hands straight (not bent up, down, or sideways)
8
When using a fax machine, you should not:
transmit material without a cover page
resend a message if noise on the line resulted in an unclear transmission
remove paper clips and staples from material to be scanned
use typed words for numbers to avoid problems with interpretation
9
Which of the following is an organization that may perform an inspection of the office/clinic?
Fire Department
all of the above
Insurance companies
Drug Enforcement Agency (DEA)
10
When using EHR software, the electronic superbill:
can only exist as a single version
must be created using separate billing software
requires fees to be manually entered for each procedure on each patient
can be done in conjunction with charting
11
Which statement about the Internet is correct?
It is not possible to perform business transactions over the Internet.
All Internet content is reviewed by the Department of Information
Some type of web browser is required to access web sites on the Internet.
Patients should be encouraged to use the Internet for medical advice.
12
An Employer Identification Number (EIN) is obtained from the:
Department of Labor
State Department
Internal Revenue Service
Department of Health and Human Services
13
Which of the following does not appear in the heading of an employee’s payroll record?
gross salary
date of employment
Social Security number
employee’s name
14
The limit on personal time is usually not more than ____ days per year.
10
three
five
15
15
Bringing mistakes to the forefront affords the best opportunity to find the root cause. This work environment is known:
nonpunitive
unpunitive
blameless
punitive
16
In regard to HIPAA, what does PHI stand for?
personal handling instructions
protected health information
private health indicia
public health institution
17
Which of the following is not a fringe benefit that might be offered by an employer?
salary
life insurance
paid time off
health insurance
18
The usual cause for an employee termination initiated by the employer is:
violence against a coworker
theft
untimely requests for an increase in salary
failure of the employee to satisfactorily perform job responsibilities
19
EHR software allows you to do all but which of the following?
obtain information and alerts about specific drugs
determine the best drug for a patient without consulting the provider
submit prescriptions electronically to a patient’s pharmacy
track ineffective, discontinued, and negative reactions to specific drugs
20
When using EHR software, the Provider’s Home Page feature does not:
offer an intra-office messaging system
automatically post lab results into the patient’s record
provide a snapshot view of daily schedules
identify health maintenance items that require immediate attention
21
Daily equipment maintenance includes all but which of the following?
cleaning
troubleshooting
ordering replacement parts
checking consumables
22
The office policy manual is least likely to cover which of the following topics?
budget development practices
expected performance
infection control
prescription refills
23
When should the office manager address the various office manuals with employees?
during their orientation
during the annual employee reviews
only when they violate one of the office rules
while interviewing them for the job
24
A report titled Key Capabilities of an Electronic Health Record System identified a set of ___delivery functions.
10
12
four
eight
25
Which would not be considered one of the simple steps that will improve outcomes of training?
following up after training
looking at different types and methods of training
involving only a few select employees
preparing your staff for training
26
Chemicals kept in the office for laboratory work:
must be properly labeled and stored
pose no risk
can be used past their expiration date
are always considered volatile
27
Documentation requirements and directions for opening and closing an office are found in the:
office procedure manual
employee handbook
office policy manual
Material Safety Data Sheets
28
A probationary period is defined as:
the period during which an employer tests how suitable an applicant is
a period when a student is evaluated for competencies
all of the above
period during which the student must sit for the AAMA or RMA certification

MF Unit 4 Review Flashcards | StudBud