BKP, course nr. 3, 03-03-2022

HP allows the customer to make design decisions by creating any specification using a wide range of standard components

Improving business processes concerns control, transparency and compliance

BPR doesn't put into question the assumptions and principles of the current process structure

The end result of a process is likely to be part of a wider process

Support processes are part of the chain of events involved in the primary processes

Feedback information can be used to adjust quality, quantity or cost of input resources to achieve desired outputs

The production and distribution of ice cream are examples of support processes

Agility means: are we able to respond to demands and opportunities?

Automation applied to an inefficient operation will magnify the efficiency

Inputs do not include people and information