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Salon Business Flashcards | StudBud
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Salon Business
Salon Business
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#DABELLUS
Flashcards
30 cards
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Practice quiz
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Questions
30
Answers
1
Which of the following terms refers to all money owed?
assets
financial status
liabilities
net worth
2
What is staff members taking initiative to stay on top of things & paying attention to detail?
cooperation
with-it-ness
conflict management
problem-solving
3
What is the ideal salon arrangement of an efficient traffic pattern providing?
a remote reception area
the most steps for the client to travel
80 square feet per salon professional
the least steps for the client to travel
4
What is considered the best form of advertising?
word-of-mouth
billboards
pamphlets
television
5
For salon professionals starting out, the most common and immediate source of referrals is:
word-of-mouth recommendations
promotional literature
target marketing
client profile
6
Which of the following buyer motivations is perhaps the easiest to recognize in the salon?
like
want
need
dislike
7
What is an important aspect to remember when managing the financial operations of a salon?
create a budget
dismiss advice from an accountant
avoid generating business through promotion
ignore economic conditions
8
What is considered to be the number one reason why clients move on to another salon?
competitive reasons
product dissatisfaction
move away
indifferent attitude of an employee
9
What is the term given for selling products for client home care?
scheduling
warehousing
networking
retailing
10
Procedures in the salon that ensure all products are accounted for is known as:
budgeting
advertising
inventory control
scheduling
11
Who must apply for a state sales tax permit before collecting taxes on products/services sold?
employee
salon owner
lawyer
customer
12
What is an effective strategy to ensure a return visit from a client?
limit your work hours
promote negative word-of-mouth
provide exceptional service
avoid using a business card
13
All of the following items are important to research in the process of salon planning EXCEPT:
location
market need
cost of necessary improvements
inaccessible parking
14
What is a rental agreement known as?
W-2
waiver
loan
lease
15
What is selling addit. services to clients beyond what they originally scheduled for a visit?
prebooking
upselling
promoting referrals
client retention
16
A set income given to an employee on a weekly or monthly basis is known as:
booth rent
stock
salary
commission
17
What is the act of a satisfied client directing another person to see you for services called?
upsell
referral
prebook
client factor
18
What is NOT a necessary element for ensuring staff synergy?
clear, shared vision
open and clear communication
with-it-ness
lack of procedures
19
A client profile is a composite of statist. that identifies general character. of individ.:
who eat most meals in five-star restaurants
owning more than two vehicles
within that market
over the age of 65
20
What is a personalized approach also referred to as?
shared accountability
chairside manner
staff synergy
salon experience
21
Products purchased by the salon owner for use of retail are known as stock in quantity or:
commissions
inventory
turns
overhead
22
In many cases, the first person to greet a client as they arrive is the:
distributor
owner
receptionist
manager
23
Industry statistics indicate that satisfied clients will usually refer how many new clients?
one
three
twelve
eight
24
Adding the client’s service total and retail total for one visit will achieve which result?
average net profit
average ticket
average visit
average appointment
25
How often does the average loyal client visit a salon?
twice per year
every 3 months
every 2 weeks
every 6 weeks
26
Which insurance protects the salon owner from financial loss due to an employee’s negligence?
premise
Social Security
product liability
malpractice
27
Workers' Compensation Insurance is needed to protect the:
advertisers
salon
employee
inventory
28
What is a category title for tracking and overseeing clientele-building strategies?
Client Referral Methods
Client Relations Management
Client Retail Management
Client Retention Methods
29
Who is sole proprietorship in a business owned by?
a franchise
a corporation
one person
two or more people
30
Compliance with all state/province and federal rules and laws is the responsibility of the:
salon owner
salon employees
local authorities
former building owner
