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Duplicate of CCMA STUDY GUIDE 2018 NHA Flashcards | StudBud
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Duplicate of CCMA STUDY GUIDE 2018 NHA
Duplicate of CCMA STUDY GUIDE 2018 NHA
188 terms
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Certified Medical Assistant study to the NHA
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188 cards
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Questions
188
Answers
1
Patient is coughing and sneezing in reception area. What actions should be taken?
Assist patient to an exam room
Allow patient to remain in area
Notify provider of patients condition
Distribute mask to other patients in area
2
MA should identify the following abbreviations used in place of the word "prescription"
Tx
Sx
Rx
Hx
3
Teaching a patient major food groups. What information about grains should MA include?
Grains help regulate muscle activity and heart rhythm
Grains help with absorption of fat-soluble vitamins
Grains help maintain body heat
Grains help prevent and manage constipation
4
Respondent Superior
Let the Doctor Answer".
Let the Girl Answer".
Let the Patient Answer".
Let the Master Answer".
5
lice is called
osteomalacia
tinea pedis
Pyemia
pediculosis ( parasite)
6
If a person has a sprain what treatment should they use
RICE ( rest, ice, compassion, elevation)
RICE ( rice, ice, compression, elevation)
RICE ( rest, ice, compression, elevation)
RICE ( rest, ice, compression, enter)
7
can be benign or malignate
neonatal
neonplasm
neoplasm
nightplate
8
The Pacemaker of the heart
AV node
QRS
EKG
SA node
9
Treats depression ( trazodone hcl= desyrel)
arbitration
antidepressant
botulinum
anticoagulant
10
Which of the following terms as a procedure that involves an incision into the eardrum?
Lithotripsy
Myringotomy
Otodynia
Rhinorrhea
11
Which action should MA take to prevent patient accidents in clinical setting?
Clean a spill on the hallway floor using a towel
Bundle computer cables that cross walkways with cable ties
Stand with feet together when transferring a patient
Store cleaning supplies on top of cabinet
12
Which of the following is an anthropometric measurement that a MA should collect from 2 y/o
Blood pressure
Tympanic temperature
Head circumference
Apical pulse
13
What resources provides information about the use of chemicals in a medical facility?
Safety data sheet (SDS)
OSHA Form 301
Emergency action plan
Code of Federal Regulations (CFR)
14
During a phone conversation with a patient, what demonstrates the use of appropriate techniques
Allowing the patient to be the one to end the call
Holding the receiver close
Speaking with an unchanging pitch
Placing the patient on hold while you continue your day
15
Patient who is angry and yelling approaches MA, what actions should be taken?
Throw down the patient
Remain calm
Speak loudly
Display emotions
16
Patient sees a specialist for hyperthyroidism. MA should contact which of the following consult
Endocrinology
Cardiology
Gastroenterology
Urology
17
What is the best HDL level
67 mg/dl
50 mg/dl
40 mg/dl
60 mg/dl
18
What does TPR stand for
temp., pulse, resp.
time, patience, rate
test, practice, roles
temperament, personable, realistic
19
which of the following terms as a medical disorder that involves inflammation of the joints?
Carcinoma
Multiple sclerosis
Osteoporosis
Rheumatoid arthritis
20
Acute infection
has no onset of symptoms but lasts relatively short time
has slow onset of symptoms but lasts relatively short time
has rapid onset of symptoms but lasts relatively short time
has rapid onset of symptoms but lasts relatively long time
21
cause vasoconstriction( blood vessel narrows) can treat hypertension
Adrenergics
antiemetics
bruit
antidepressant
22
Provider notifies MA that she will be 20 mins late. What actions should the MA take?
Have the next patient wait in an exam room
Cancel the next scheduled patients appointment
Notify the next patient about the delay
Tell next patient that she must see a different provider
23
bone ends are moved out of alignment
in place
Displaced
extended
twisted
24
Which medical record content areas include patients demographic data?
Objective
Subjective
Assessment
Plan
25
Which foods should a MA recommend to a patient who needs to increase her intake of vitamin A?
Oranges
Blueberries
Cauliflower
Potatoes
26
MA is converting for 30 mL to tablespoon. This amount converts to how many tablespoons?
1 tbsp
2 tbsp
1.5 tbsp
3 tbsp
27
Patient is stressed and can't focus at work. Based on anxiety level, what should be expected?
Dry skin
Rapid respiration
Drowsiness
Back pain
28
Patient-centered medical home has five functions and attributes. What features are included?
Comprehensive care
Ambulatory services
Affordable health care
Electronic health records incentives
29
MA is sterilizing a vaginal speculum. What sterilization techniques should be used?
Gas
Ionizing radiation
Ultrasonic
Autoclave
30
listening to body sounds through a stethoscope
Ausculation
palpate
participate
amputation
31
MA is recording patient's heart rhythm. What device is used to perform this recording?
Sphygmomanometer
Electroencephalogram machine
Stethoscope
Electrocardiogram machine
32
Taking vitals from a 10 year old, MA notice indications of abuse. What actions should be taken?
Notify the child's school counselor
Question the child's parents
Question the child
Notify the child's provider
33
What is the largest organ of the body
liver
intestines
colon
skin
34
MA's patient who will be self administering an enema at home. MA should explain which form?
Lotion
Suppository
Foam
Solution
35
Whats the proper hand washing tech?
Hands should be washed a minimum 30 secs, creating friction
Hands should be washed a minimum 20 secs, creating friction
Hands should be washed a minimum 70 secs, creating friction
Hands should be washed a minimum 40 secs, creating friction
36
Ma is performing claim submission. What process involves electronic auditing and sorting?
Universal claim form
Direct billing
Clearing house submission
Intelligent character recognition
37
Which health care delivery models emphasize patients involvement in their own health care?
Accountable care organization (ACOs)
Patient-centered medical home (PCMH)
Home health agency
Hospice
38
MA should know which provides instructions for EMT when transporting elderly or critically ill?
Uniform Anatomical Gift act
Patients Bill of Rights
Patient Self-Determination Act
Medical Order of Life-Sustaining treatment
39
Which of the following components of the body's cells plays a part in cell division?
Centriole
Golgi apparatus
Cytoplasm
Endoplasmic reticulum
40
Patient is having symptoms of MI. MA administer sublingual nitroglycerin What actions are taken
Place the medication under the patient's tongue
Inject the medication into one of the patient's muscles
Insert the medication into the patient's rectum
Apply the medication to the patient's skin
41
What organ produces vitamin D, provides protection, and helps regulate body temperature?
Lung
Brain
Skin
Liver
42
Patient was terminated from the office and demands an explanation. What actions should MA take
Acknowledge the patient's concern
Defend the provider's decision
Dissociate from the conversation
Sympathize with the patient
43
What actions should MA take ensuring proper biohazardous waste of handling used gauze pads?
Soak the gauze pads in a sterilizing solution
Place the gauze pad in the red polyethylene bag
Place the gauze pads in a sharps container
Dispose of the gauze pads in a covered trash bin
44
right patient, does, time,drug,documentation,route,technique
7 rights
7 days
7 R's
7 skills
45
Which steps should MA take to follow aseptic guidelines when giving injections?
Don full PPE
Use the same needle for drawing and injecting
Dispose of the syringe with the needle pointed upward
Wipe the injection site with an alcohol pad
46
MA should identify the term for slow breathing as which of the following?
Oximetry
Tachycardia
Bradypnea
Neuralgia
47
What details disclosed by the patient should MA recognize as indication of bulimia nervosa?
Laxative use
Counting calories
Starvation
Ritualistic behavior
48
MA is prepackaging hemostats into autoclave. What actions should ensure sterilization?
Alternate the packages with unwrapped instruments
Submerge the packages in disinfectant before autoclaving
Organize the packages loosely without touching the walls
Layer the packages so they overlap one another
49
Patient fell in love but partner can't commit. Which developmental crisis is the patient having
Generativity vs. stagnation
Ego integrity vs. despair
identity vs. role confusion
Intimacy vs. isolation
50
According to Erikson's psychosocial theory, an adolescent experiences which stages?
Initiative vs. guilt
Identity vs. role confusion
Industry vs. inferiority
Autonomy vs. shame and doubt
51
Which acronyms should MA use when interpreting the correlation between body weight and height?
LMP
PID
BMI
KUB
52
Of which health care professional is legally responsible for an MAs duties and performance?
Pharmacy technician
Office manager
Registered nurse
Family practitioner
53
Which of the following duties is a MA allowed to perform independently?
Provide medication samples
Give medical advice
Prescribe Medication
Record Vital Signs
54
MA should recognize which is the clinical purpose of contrast media in diagnostic imaging?
Protest internal organs from radiation
Indicates the location of bones
Highlights the inner contours of body structures
Makes body structures easier to see through
55
What is Dsyphagia?
difficulty speaking
difficulty swallowing
difficulty walking
difficulty seeing
56
Which of the following conditions is defined as a loss of bone density?
Osteomyelitis
Osteoporosis
Rheumatoid arthritis
Scoliosis
57
Pain signals are received by the brain, What body system is alerted for movement response?
Digestive
Integumentary
Muscular
Cardiovascular
58
What disposable methods is used in OSHA guidelines for handling biohazardous waste
Dispose of soiled bandages in a covered trash bin
Place used syringes in a red biohazard bag
Label chemicals with their names and date before disposal
Contact a local waste management company for disposal
59
What method should a MA use when storing a disinfected endoscope?
In it's original container
Hung vertically
In an airtight container
Flat on a clean, dry surface
60
MA is preparing a vitamin injection. For the right medication, which actions should MA take?
Ensure the patient has consented to receiving the injection
Check the medication label's expiration date
Calculate the medication's dosage
Find out why the provider prescribed the medication
61
A low-fiber, high-fat diet is a risk factor for which of the following disease?
Crohn's disease
Cirrhosis
Colorectal cancer
Cholelithiasis
62
what term describes the act of unlawfully increasing the reimbursement amount from third-party?
Upcoding
Add-on codes
E/M codes
Downcoding
63
Patient in a wheelchair arrives and is upset. What method establishes a positive communication?
Maintain a closed posture
Speak in a quiet voice
Hold the patients hand
Face the patient at eye level
64
form used by most health insurance payers for claims submitted by providers and suppliers
CMS-1400 Health Insurance claim form
CMS-1300 Health Insurance claim form
CMS-1600 Health Insurance claim form
CMS-1500 Health Insurance claim form
65
D/H X Q
daily does over what you have times the quality needed
desired does over what you have times the quality needed
desired day over what you have times the quality needed
desired does over what you had times the quality needed
66
Which of the following is an example of connective tissue?
Blood
Skin
Spinal cord
Pancreas
67
In which locations should a sharps container be located?
In the reception area
Centrally located between exam rooms
In the exam rooms
At the nurse's station
68
Identify which of the following look-alike and should-alike medication as an anticonvulsant?
Clonazepam
Chlorpropamide
Amlodipine
Alprazolam
69
The oldest and largest system of privately sponsored insurance.
Blue cross/ blue shield
Champus
Medicaid
Medicare
70
Used to diagnose hemorrhoids, polyps, and diverticulitis disorders
Tonsillectomy
Sigmoidoscopy
Culture
Temperature Reading
71
Which patient should an MA recognize as top priority to receive immediate care?
Patient with episode of syncope but responsive to questions
Patient has epistaxis and taking warfarin
Patient with laceration on right arm and bleeding from site
Patient with animal bite and low-grade fever
72
Patient reports difficulty falling asleep. MA should anticipate the provider will prescribe?
Esomeprazole
Metformin
Loperamide
Zolpidem
73
When documenting data in patients progress notes, what abbreviation is acceptable to use?
MgSO4
O2
#
>
74
Which abbreviation should MA use when documenting initial assessment data for wellness exam?
HPI
VS
f/u
p/o
75
Head of table elevated 90 degrees, helps with patient who have difficulty breathing
Folwer's postion
Standing position
Semi-stamding position
Sitting position
76
MA is helping a patient check out. What actions should the MA take?
Ask the patient for photo identification
Review the patients medical record
Verify the patients insurance policy
Have patient fill out a registration form
77
What are the four vital signs
temp, pulse, read, blood pressure
time, pulse, resp, blood pressure
temp, part, resp, blood pressure
temp, pulse, resp, blood pressure
78
What are two forms of verbal communication?
Professional Letter
Ariel and Caliban
Ethical dilemma
Oral and written
79
electronic medical record
EMR
BUN
CBC
EPA
80
First sound heard as the cuff deflates
Phase 2
Phase 3
Phase I
Phase 5
81
MA witness a coworker commit a wrongful act. MA should Identify this type of negligence as?
Malpractice
Misdemeanor
Misfeasance
Malfeasance
82
What defense mechanisms is characterized by externalization of guilt, blame, or responsibility?
Apathy
Undoing
Projection
Denial
83
Tabular list
divided into 29 chapters
divided into 41 chapters
divided into 21 chapters
divided into 28 chapters
84
Ma should identify which microorganisms as having a helpful function in the human body?
Clostridium Botulinum
Haemophilus influenzae
Treponema pallidum
Lactobacillus acidophilus
85
small, pearly, dome-shaped nodule with small visible blood vessels
diabetes
scabies
lupus
basal cell carcinoma
86
I've been waiting 30 min, can't you do something? What responses by the MA is active listening?
You sound frustrated about how long you've been waiting
Maybe you should file a complaint and go somewhere else
You don't want to leave and miss your appointment, do you?
You wont have to wait much longer. I promise
87
What is the leading cause or chronic renal failure
dysphasia
Adrenergic
Cancer
diabetes mellitus
88
What moral codes should a MA reference when facing an ethical dilemma?
Percival's Code
AMA code of Ethics
Code of Hammurabi
Hippocratic Oath
89
A MA should recognize that which of the following action involves health coaching?
Meeting Medicares Meaningful use criteria
Directing to an agency that can refer him to a specialist
Encouraging the patient to live a sedentary lifestyle
Help find a community resources related to health care needs
90
What following statement about alcohol-based hand sanitizer is correct?
Should be used when visible debris is on hands
Should be applied to dry hands
Should be used in conjunction with bleach solution
Should have at least 50% alcohol content
91
Respirations
count for 30 secs and multiply by 4
count for 30 secs and multiply by 2
count for 60 secs and multiply by 2
count for 30 secs and multiply by 3
92
Once advance directives are in place, they can be updated at which of the following times?
Never
Every 10 years
Annually
At any time
93
MA is collecting data for an older adult. Which suggest the patient needs a mental evaluation?
The patient repeatedly asks the same questions
The patient states that she is not sleeping well
The patient reports a decrease in energy
The patient has lost a signification amount of weight
94
What factors puts a patient at high risk of experiencing a cerebrovascular accident (CVA)?
Pyloric stenosis
Hypoglycemia
Hypotension
Sleep apnea
95
Patient has had a Cerebrovascular accident (CVA). Which therapy will assist regaining function?
Physical therapy
Massage therapy
Respiratory therapy
Behavioral therapy
96
What is the Ishihara test is for?
Syncope
Headache
Leg cramps
color blindness
97
MA is collecting data from patient reporting back pain. What term should MA use to describe
Medial
Dorsal
Cephalic
Caudal
98
MA should identify the term "presbyopia" has which of the following meanings?
Age-related vision loss
Drooping eyelids
Kidney infection
Weakened bones
99
Child who has molluscum contagiosum warts. MA should explain the mode of transmission is?
Foodborne
Contact
Droplet
Fomite
100
break is caused by compression or angulation forces in the long bones of children under age 10,
Graystick
Greenstack
Greenstick
Groupstick
101
Of the following professionals assist patients with mobility, strength, and range of motion?
Emergency medical technician
Occupational therapist
Radiology technician
Physical therapist
102
How to convert from F-C AND C-F
C= (F-32)x1.8 F=(C-1.8)+32
C= (F-32)x1.8 F=(C-1.8)+366
C= (F-45)x1.8 F=(C-1.8)+32
C= (F-32)x1.7 F=(C-1.8)+32
103
tinea pedis( athletes foot), tinea corpon( ring worm
Fungal infections
Pyemia
Pediculosis
Minor infection
104
MA should identify the term "oophorectomy" has which of the following meanings?
Brain disorder
Opening in the windpipe
Removal of the ovaries
Breaking down of blood cells
105
MA performing suture removal. Which of the following action should MA take?
Remove the sutures in the opposite order of insertion
Remove each suture after cutting next to the knot
Remove the sutures after placing adhesive skin closures
Remove sutures from the center of the wound moving outward
106
Destruction of all microorganism
Defamation
Clostindium botulinum
sterilzation
anesthetics
107
Ma is given instructions for PCP to refer to dermatologist. What actions are first taken?
Document the date of referral approval
Give the patient of the authorization code
Obtain prior authorization
Complete a patient referral form
108
The process of killing pathogenic organisms or of rendering them inactive
Isoprobol Alcohol
Antiseptic
Disinfection
Sterilization
109
yellowing of the skin and mucous membranes caused by the depression of bile pigment( liver)
cyanosis
leuko
erytho
Jaundice
110
to convert kilograms- pounds key( 1 kg= 2.2 lb) 68 kg x 2.2 lb=
145.6 lb
123.6 lb
150 lb
149.6 lb
111
Which of the following is used to indicate homeostasis in the body?
Vital signs
Height
Weight
Pulse oximetry
112
Which providers specializes in the management and treatment of interstitial cystitis?
Pathologist
Immunologist
Urologist
Cardiologist
113
Which of the following planes divides the body into upper and lower portions?
Coronal
Midsagittal
Transverse
Sagittal
114
difficulty swallowing
Transverse
Dsyphagia
Advance Directives
malignant melanoma
115
An MA should recognize that which is recommended regarding fingernail care and hand hygiene?
Wash hands under running water with fingers pointing upward
Trim natural fingernails to 1.27 cm (0.5 in) pass the tip
Keep reusable cloth towels at hand washing stations
No artificial nails when working
116
What body system experiences a decrease in activity during "Fight-or-flight" response?
Respiratory system
Muscular system
Cardiovascular system
Digestive system
117
Farsightedness , difficulty seeing objects that are close
Hyperopia
Hypertention
hypotension
Hyporopia
118
Prescription calls for 10 mg of diazepam oral. Available is oral 5 mg/5 mL. How many for each?
10 mL
12.5 mL
4.5 mL
7.5 mL
119
thrombus
scratch
a blood clot
scrape
scare
120
MA is caring for patient with conjunctivitis. What actions should MA take with eye instillation
Ensure the medication is instilled in the upper conjunctiva
Use a separate bottle of medication for each eye
Instruct the patient to look down when instilling the med
Use gloves when instilling the medication
121
What provider assess patients of all ages with a variety of acute to severe medical condition?
Specialist
Internist
Pediatrician
Family practitioner
122
Output devices
Drugs
monitors, printers, speakers
Ethics
Antiseptics
123
When processing a patient's referral, a MA should identify which of the following as lab test?
Benign prostatic hyperplasia
Barium enema
Computed tomography
Blood urea nitrogen
124
MA should recognize that which of the following entities must adhere to HIPAA guidelines?
Workers compensation
Health care clearinghouses
Public health authorities
State agencies
125
Which of the following elements is essential for successful teamwork?
Suppression of negative information
Larger number of team members
Similar abilities and skill sets
Related short-term and long-term goals
126
During surgical procedure, sterile solution is requested. What actions should MA take?
Pick up solution bottle, remove cap, hand to provider
Place sterile container in sterile field, pour small amount
Open bottle, pour into container, set into sterile field
Draw with syringe, place syringe in sterile field
127
Which location should the inside address appear in a business letter?
Between the dateline and the salutation
Between the letter head and the date line
Between the signature block and the identification line
Between the salutation and the subject line
128
What are insoluble drug substances contained in a liquid?
suspemsions
admissions
superstitions
permissions
129
Broken bone is contained within intact skin
Transverse
Closed or simple Fx
Straight
osteoporosis
130
MA is instructed to position patient for dorsal cavity examination. What position would this be
Lithotomy
Supine
Prone
Semi-Fowler's
131
Prior to an appointment with PCP, it is important for MA to verify which items in the chart?
Undated insurance card
Specialist authorization form
Diagnostic test results
Current medication list
132
MA receives a splash of urine in his eye when collecting specimen. What actions should be taken
Apply a cool compress to eyes for 1 hour
Rinse eyes with mild soap and water for 5 mins
Flush eyes at an eye wash station for at least 15 min
Massage eyes with clean cloth for 10 mins
133
Patient calls and states her medication is not working. What response should MA take?
I will notify the provider about your situation
I will call the pharmacy to authorize a refill
Double the dose of the medication
You should keep taking it until it works
134
HIPAA was welcomed in what year?
1995
1996
1997
1998
135
Patient going into shock, had hypotension
coordination
trendeblurg
Adrenergic blockers
metoprolol)
136
MA is speaking with a patient. What might occur as a barrier to communication?
Rapport
Stereotyping
Active listening
Empathy
137
Patient is diagnosed with Malignant Melanoma. What process is the PCP taken during transition?
Termination of care
Continuity of care
Audit
Quality control
138
What disease caused a historical pandemic that led to the creation of the first vaccine?
Smallpox
Malaria
Influenza
Tetanus
139
treats schizophrenia( serquel, abilify)
antidiareatic
antipsychotics
anticoaulant
antacid
140
What body system contains cardiac, skeletal, and smooth tissue?
Lymphatic system
Endocrine system
Muscular system
Integumentary system
141
Which of the following structures in a human cell contains the cell's genetic information?
Nucleolus
Nucleus
Cytoplasm
Plasma membrane
142
CDC recommends the minimal length of time for hand washing with soap and water is?
15 seconds
25 seconds
20 seconds
10 seconds
143
Which of the following structures in a human cell sorts and synthesizes glycoproteins?
Endoplasmic reticulum
Golgi apparatus
Cytoskeleton
Ribosome
144
what is cholelithiasis
gallstones, insoluble cholesterol and bile salt
cardiovascular
diabetes
liver lesions
145
multipatours
two or more Headaches
Gastritis
Gout
two or more pregancies
146
45 degree angle, patient has breathing disorders and suffer head trauma or pain
sitting
sims
semi-folwers
Orthopean
147
MA should recognize that which of the following entities must adhere to HIPAA guidelines?
Workers compensation
State agencies
Health care clearinghouses
Public health authorities
148
provides a remedy for a person or group that has been named by the wrongful acts of others
civil law
Federal law
Tort law
State law
149
MA is preparing to perform a Mantoux test. Which routes should MA use for this injection?
Intramuscular
Subcutaneous
Intradermal
Intravenous
150
failure to perform an act that should have been performed
Battery
Nonfeasance
Libel
Assault
151
When processing a patient's referral, a MA should identify which of the following as lab test?
Computed tomography
Benign prostatic hyperplasia
Blood urea nitrogen
Barium enema
152
Goes into the blood stream or known as Intramuscular injections
deep
Dermal
epidermal
Parenteral
153
MA reviewing charges for in-office procedure. What term is the max reimbursement of third-party
Allowable amount
Deductible
Fee schedule
Coinsurance
154
MA is teaching a patient who started lisinpril. Which should the patient report to provider?
Orthostatic hypotension
Facial swelling
Taste disturbance
Nausea
155
Was developed to make sure that all states have the same laws about organ donation
HIPAA
Uniform Anatomical Gift Act
Uniform Services
AHA
156
What concentration of bleach solution should MA use to disinfectant clinical setting?
1:20
1:10
1:1
1:5
157
What insurance providers is the oldest and largest of independent health insurers in the U.S.?
Medicaid
Tricare
Blue Cross/Blue Shield
Medicare
158
When considering the anatomy of the body, what statement is correct?
The heart is superficial to the ribs
The thumb is lateral to the index finger
The stomach is superior to the diaphragm
The patella is distal to the tibia
159
What approaches should MA take when discussing a patients compliance to dietary guidelines?
Avoid providing written instructions
Maintain a closed posture
Deliver the information quickly
Maintain an empathetic tone
160
What is MA's primary role in magnetic resonance imaging (MRI) in the medical office setting?
Communicating the results of the imaging to the patient
Instructing a patient about examination preparations
Administering contract media intravenously
Positioning the imaging equipment
161
What area to use for the most accurate to check temp
Rectal
oral
temporal
tympanic
162
Intentionally doling something either dishonest or illegal
Tort
Libel
Malfeasance
Battery
163
to convert pounds - kilograms key( 1 lb=.45 kg) 120 lb x .45 kg
54 kg
58 kg
66 kg
44 kg
164
Specializes in mental illness, physical illness, and disability?
Physical medicine and rehabilitation specialist
Pediatrician
Pathologist
Preventive medicine specialist
165
What organ structures within the digestive system is primarily responsible for nutrients?
Esophagus
Stomach
Bile duct
Small intestine
166
The smallest bones in the body are
Digits
Carpels
Femer
stapes( in the ear)
167
Which diagnostic procedure that produces images of body structures
Audiometry
Holter monitoring
Electromyography
Computed tomography
168
To be a successful member of the team, what action should MA take?
Report all team conflicts to the supervisor
Focus on achieving individual goals
Include personal feelings in work decisions
Demonstrate willingness to perform extra duties
169
Patient believes her privacy was violated. MA should know a complaint must be filled in _ days?
90
180
365
30
170
What insurance plan requires a referral from a PCP to scheduled with a dermatologist?
Health maintenance organization (HMO)
Pay-for-performance
Preferred provider organization (PPO)
Exclusive provider organization (EPO)
171
Each patient is given a specific time for their appointment
Regular scheduling
Time specified scheduling
certified mail
Wave scheduling
172
MA is washing infectious debris off surgical instruments. What actions should be taken?
Wear utility gloves while sanitizing the instruments
Keep all hinged instruments closed
Use a soft-bristled brush to clean surface of instruments
Soak instruments in bleach solution to sterilize them prior
173
Patient wants to grant his daughter as health care proxy. The minimum age eligibility is?
14
21
16
18
174
MA prepared a referral for a patient reporting symptoms of vertigo to which specialist?
Neurologist
Otolaryngologist
Anesthesiologist
Ophthalmologist
175
"It an infection, I don't have cancer!" What actions should MA take to help stages of grief?
Redirect the patient's attention away from angry feelings
Refer the patient to a support group
Encourage the patient to express sadness
Reinforce education about the patients disease process
176
MA is preparing patient for exam. Which is a component for patient's medical history?
Objective data
Informed consent form
Chief complaint
Treatment plan
177
MA left the computer with patient chart visible. What actions are taken to prevent violation?
Perform a records audit
Place privacy filters on monitor screens
Set up encryption software
Install firewalls
178
Employers provide safe and healthy work place. What regulatory agencies oversees this?
Department of Health and Human Services (HHS)
National Institutes of Health (NIH)
Occupational Safety and Health Administration (OSHA)
Centers for Disease Control and Prevention (CDC)
179
5 y/o child started sucking their thumb after stopping at 1 y/o. what defense mechanism is this
Sublimation
Rationalization
Suppression
Regression
180
What community resource should an MA offer to an elderly who lost their partner 3 months ago?
Hospice care centers
Organized support groups
Parks and Recreation department
Department of Health and Human service
181
A patient is visually impaired. What actions should MA take?
Use body gestures when communicating with the patient
Notify the patient when entering the room
Provide small-font printed material for the patient
Use a low tone of voice when communicating with a patient
182
MA is preparing for rectal exam. Ma should help the patient into which position?
Trendelenburg
Lithotomy
Fowler's
Sims'
183
What actions is important for MA to take to sever patients effectively?
Work independently from the clinical staff
Assist patient with locating appropriate community resource
Instruct the patient to refer family members for assistance
Avoid referencing patients barriers to wellness
184
MA should identify that the term "contralateral" has which of the following meaning?
On the opposite side
On the same side
Directed downward
Directed upward
185
Patient experiencing subluxation should be treated by which alternative medicine practices?
Acupuncture
Chiropractic care
Biofeedback
Herbal medicine
186
loss of expression by speech or writing because of an injury or disease to the brain
hypophasia
lypophasia
nyphasia
Aphasia
187
MA is checking in a patient who is hearing impaired. What actions should be taken?
Stand within the patient's field of vision
Minimize hand gestures when speaking to the patient
Speak loudly to the patient
Use firm touch to get the patient's attention
188
"It an infection, I don't have cancer!" What actions should MA take to help stages of grief?
Encourage the patient to express sadness
Redirect the patient's attention away from angry feelings
Reinforce education about the patients disease process
Refer the patient to a support group