BDR - Knowledge Check (Pay TV)

Mr Lee is subscribe to Super Pack 3, he is tied with 12 months contract. Is the state above true or false?

When would be best time to amend package in order to prevent ETF if customer taking 24 months contract?

Which PayTV package has Sport Extra?

If currently I am a Sports Pack subscriber and would like to add on Sports Extra, how much is Sports Extra before SST?

Currently, Mr Y has Sport pack with add-on News & Documentaries. But now he wants to remove the add-on. Any ETF apply?

Which PayTV package below does not have Netflix?

Will the customer get Disney+Hotstar if customer is subscribe to Entertainment Pack?

I am subscribing to Premium Pack 3 with 24 months contract, how much is the monthly subscription before SST

If UCIP show email is empty, does agent need to offer CSAT?

Mr. Lai wants to upgrade 24 months contract movie pack to Premier 2 after 6 months used, Is there any ETF applied?

How much is the maximum early termination charges for Ultra Box before SST ?

Customer has remaining 13 months from his contract but he wants to remove his add-on D+H. What is his ETF charged?

How much does Asian Favourite add-on charge when customer is taking primary pack (before SST)?

What is the recommended internet speed for the Ultra Plug & Play Box?

Which PayTV package does not have Disney+ Hotstar?

How much do I have to pay if I add on Dynasty before SST and currently I am subscribe to Movies Pack?

Currently, Mr Y has Sport pack with add-on News & Documentaries. But now he wants to remove the add-on. Any ETF apply?

If I am a Family Pack customer currently, can I upgrade to Starter Pack now that we are in All New Astro Experience?

Which PayTV package has News & Documentaries?

How much is paper bill charged to customer ?

What are the extra channels compare Movie Plus to Movie package?

Which is UHD channel?