Six Weeks Test

The completion of which route in 1926 led to greater travel in the United States? 

The hospitality industry is one of the slowest growing industries in the Texas. 

USDA stands for which of the following?

There are an estimated ______ million jobs in the hospitality industry in the U.S.

The majority of sales in the hospitality industry in the U.S. are ________________.

The vocabulary peculiar to a particular industry, profession, or work group. 

International visitors are estimated to have spent __________ billion dollars. 

Services that provide for guest expectations using the physical assets of the property

What would be a physical barrier to communication?

The human quality of being different or varied.

Which was a change in technology that led to growth in the hospitality industry? 

In 1969, Chains begin offering ________ as a way to increase profits. 

What is the largest sector in the hospitality industry in terms of economic output?

A brief written account of personal, educational, and professional qualifications. 

In 2007, _________ are embraced by the hospitality industry. 

Changes in food led to greater interest in travel. ________

What you communicate nonverbally is ______% of what others understand. 

What are the four main categories a business must fall in to be considered hospitality?

Which is an example of a barrier to communication caused by culture? 

The overall outlook, attitude, satisfaction, and confidence that employees feel at work. 

The rules or standards governing the conduct of a person or the members of a profession.

Skills used to follow established protocols, operate equipment, and utilize computer systems.

A particular product or company associated with a name, logo, or unique,characteristic. 

What does FDA stand for?

The reception and entertainment of guests is the definition for which of the following terms? 

Psychological identification with experiencing of the feelings or thoughts of another.  

The hospitality industry exists to meet the needs of the traveling public. 

Which is an example of a barrier to communication caused by lack of skills or knowledge?

What are three effective communication skills?

What is the computer software used to make reservations?

The basic, underlying framework or features of a system or organization