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BUS 321 Exam 2 Review Flashcards | StudBud
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BUS 321 Exam 2 Review
BUS 321 Exam 2 Review
40 terms
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Chapters 6-10
Flashcards
40 cards
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Practice quiz
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Questions
40
Answers
1
Outcomes that major departments must achieve so the organization can reach its overall goals are operational goals
True
False
2
Ted has a great product idea and finds the resources necessary to make and sell it. Ted is a ________.
Optimizer
Trader
Entrepreneur
Moron
3
STAFF departments include all of those employees who provide the skills to support LINE departments.
True
False
4
This legal form of a business protects the owner from personal liability.
Corporation
Association
Sole proprietorship
Partnership
5
All of these are steps in the organizational planning process except _________.
monitor and learn
plan marketing tactics
plan operations
develop the plan
6
All of the following are methods used to monitor external environments except ________.
employee attitude surveys
government reports
hiring competitive intelligence professionals
contracting with scanning organizaitons
7
This strategy helps international companies achieve both national responsiveness and global integration
domestic
globalization
multidomestic
glocalization
8
The next step for a decision maker after recognizing and analyzing a problem is ______.
evaluate and provide feedback
choose among alternatives
generate alternatives
prioritize alternatives
9
Ann is collecting data on how the company has performed since her HR strategy was implemented. This is the ____ stage.
Diagnosis and analysis or causes
Development of alternatives
recognition of decision requirement
evaluation and feedback
10
In this arrangement, an owner of a company allows others to purchase the rights to distribute their product/service.
Franchising
Globalization
Spinning off
Coworking
11
_____ means choosing the first alternative that satisfies minimal decision criteria.
decision maximization
satisficing
bounded rationality
creativity
12
_____ plans are associated with a long-term time frame (5 or more years).
operational
mission
strategic
tactical
13
The official goals of the organization are known as:
strategic goals
None of these
Operationalgoals
tactical goals
14
Continuously perceiving and processing information based on knowledge and experience without being aware is called ___.
evidence-based decision making
bounded reality
intuitive decision making
satisficing
15
Relative to a flat organizational structure, a tall structure has a ____ span of management and ___ hierarchical levels.
narrow; wider
wide; fewer
narrow; more
narrow; fewer
16
Decentralized planning is planning done by top managers who have expertise in the strategic vision of the company.
True
False
17
______ refers to the number of subordinates reporting to a supervisor/manager.
span of management
management chain
chain of command
line of authority
18
A SWOT analysis consists of __________.
developing a mission
choosing a strategy implementation plan
conducting an external wage survey
assessing the strengths, weaknesses, opportunities and threats in a company
19
According to experts, creating a corporate strategy is much more difficult than executing one.
False
True
20
Managers who have a deep concern for people adopt this kind of decision style.
analytical
logical
behavioral
classical
21
Borrowing money that has to be paid back to start a business is called _______.
Debt financing
Venture Capital
Angel financing
Franchising
22
A cost leadership strategy involves an attempt to distinguish a firm's products from others in the industry.
True
False
23
_____ occurs when managers know the goals they need to achieve but info about alternatives & future events is incomplete
uncertainty
ambiguity
risk
certainty
24
A mix of business units and product lines that fit together to create a competitive advantage is called a _____ strategy
competitive
portfolio
diversification
business-level
25
Change and uncertainty in the environment is typically associated with decentralization.
True
False
26
Mark is assigned to this type of team. They are tasked with creating 6 viable alternatives to a problem and disbanding.
standing committee
none of these
permanent team
task force
27
This organizational structure supports a formal chain of command for both divisional and functional relationships
divisional
functional
matrix
virtual network
28
________ entrepreneurship combines profits and innovation with a mission to make the world a better place.
Betterment
Social
Dumb
Ad nauseam
29
This type of planning helps managers implement the overall strategic plan.
operational
contingency
crisis
tactical
30
__________ means that decision authority is located near the __________ of the organization.
span of control; top
decentralization; top
centralization; bottom
centralization; top
31
Which of the following is NOT an appropriate legal structure for an entrepreneurial company.
Trade alliance
proprietorship
All of these are correct
partnership
32
This personal decision style is used by people who prefer simple, clear-cut solutions to problems.
directive
behavioral
analytical
conceptual
33
A _____ provides a blueprint for goal achievement and specifies the allocation of resources, schedules and tasks.
mission
plan
vision
goal
34
Ambiguity occurs when _____.
decisions are already made
objectives are well defined
information about outcomes is readily available
alternatives are difficult to define
35
Research has identified four major decision styles. These include all of the following except ______.
conceptual
authoritative
behavioral
analytical
36
What is the primary limitation of planning?
Planning makes innovation difficult
Planning creates a false sense of security
Planning limits employee motivation
Planning makes it more difficult to create new policies
37
You are asked to come up with a plan in the event that sales in the company drop by 20% or more. This is ____ planning.
contingency
environmental
crisis
financial
38
This type of strategy involves having a product that people love and will pay a premium for.
differentiation
stability
focus
cost leadership
39
XYZ factory gives wide authority to employees on the assembly line. XYZ Factory has a high degree of centralization.
False
True
40
The combination of the benefits received and costs paid by the customer is called _______.
organizational benefits
synergy
value
competitive advantage