Critical thinking is the process of _____.

evaluating information, then making a conclusion or decision

If you see a potential source of delay on a project, _____.

notify your supervisor immediately

An important attribute of an effective speaker is the ability to _____.

explain and simplify complex topics

In the scenario if someone does not understand what a speaker is saying they should _______.

ask the speaker questions for clarification

To resolve a conflict with a co-worker, it is best to _____.

first admit there is a conflict

The rough draft of a document you are writing should _____.

follow an outline and incorporate your research

Being dependable means _____.

showing up for work on time, every day

When a problem-solving team includes a closed-minded person, that individual is one who _____.

distrusts any new ideas and resists change

Noise is best defined as ___ in the study of communication.

anything that interferes with being heard or understood

What is an important practice in writing to avoid errors that can cost time and money?

Proofreading the work for accuracy.

Common documents that construction professionals need to read on the job include _____.

construction drawings, code books, and installation manuals

Special features in books that help readers locate information include _____.

tables of content, indexes, and glossaries

It is good practice to _____ during a job search.

avoid any jobs that will likely require additional learning

What should you do when preparing a resume.

format the information chronologically

The best way to listen to instructions is to make sure you get all the information _____.

take notes, ask questions, and repeat the instructions

The time to learn about a potential employer is _____.

before the application is submitted

It is not professional to offer constructive criticism if you _____.

cannot suggest an alternative method

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Basic Communication Skills & Basic Employability Skills

30 termsStudBud Administration377 plays

Module 00107-15 Module 00108-15

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Questions 30

Answers

1
The way you speak, act, and interact with others is referred to as your _____.
self-presentation skills
work ethic
professionalism
fear of change
2
Critical thinking is the process of _____.
distrusting new ideas
searching for jobs, then applying and interviewing
evaluating the need, then developing business
evaluating information, then making a conclusion or decision
3
If you see a potential source of delay on a project, _____.
ask a co-worker to determine the problem
stop working on your task until the problem is solved
monitor the problem until it reaches an urgent stage
notify your supervisor immediately
4
An important attribute of an effective speaker is the ability to _____.
inject humor on the job site with practical jokes
make others feel too inferior to speak openly
explain and simplify complex topics
conduct multiple conversations with workers
5
In the scenario if someone does not understand what a speaker is saying they should _______.
try to figure it out on his or her own
ask the speaker questions for clarification
ignore that part of the conversation
ask other people what they think the speaker mean
6
To resolve a conflict with a co-worker, it is best to _____.
think about it for a while
immediately tell your supervisor
first admit there is a conflict
ignore it
7
_____ is the first step to solving a problem.
have a plan
find a solution
define it
ask for help
8
Candidates for construction jobs must often _____ before employment begins.
take and pass a drug test
pass a driving test
be capable of lifting their own weight
pass a rescuer's and first aid test
9
Folding your arms in front of you makes it seem as if you are _____.
distant and unwilling to talk
very angry
the leader of the group
warm and friendly
10
A common problem on the job site that contributes to delays is _____.
absenteeism
personality conflicts
closed-mindedness
fear of change
11
The rough draft of a document you are writing should _____.
be as close to perfect as possible
follow an outline and incorporate your research
be complete before any research has been done
be complete before an outline has been created
12
Being dependable means _____.
finishing tasks no earlier than their scheduled date
showing up for work on time, every day
reporting co-workers who stretch out lunch hours and breaks
leaving work early once you've finished a task
13
Working with others to meet common goals is an example of _____.
critical thinking
behavioral skills
teamwork
technical skills
14
When a problem-solving team includes a closed-minded person, that individual is one who _____.
tries to sabotage the project
lacks work ethics
distrusts any new ideas and resists change
does not get along well with others
15
Noise is best defined as ___ in the study of communication.
people interrupting someone who is thinking
anything that interferes with being heard or understood
discussing things that are off the main topic
thoughts that distract the listener
16
Being self-confident and an effective communicator are signs that a worker may be a(n) _____.
ineffective craftworker
undependable
bully
leader
17
A worker is verbally abusing another worker consistently, sometimes physically. This is___
sexual harassment
racism
age discrimination
bullying
18
Conflict resolution is considered to be a(n) _____.
sign of weakness
sign of a good welder
unacceptable in the workplace
important relationship skill
19
If you are open to _____ you will never stop learning better ways to solve problems.
evaluation
change
promotion
overtime
20
What is an important practice in writing to avoid errors that can cost time and money?
Always writing in the first person.
Proofreading the work for accuracy.
Writing at a high reading grade level.
Handwriting any document before using a computer
21
Most employers advertise job openings _____.
on the Internet
directly on the organizational chart
in the local newspaper only
at the front desk
22
Common documents that construction professionals need to read on the job include _____.
construction drawings, code books, and installation manuals
contracts, warrants, and encyclopedias
legal briefs, permits, and subpoenas
literary reviews, argumentation papers, and essays
23
Special features in books that help readers locate information include _____.
drawings and photographs
tables of content, indexes, and glossaries
safety-related cautions and warnings
tables of content, indexes, and glossaries
24
It is good practice to _____ during a job search.
look for jobs that match your skills and experience
apply for job that require less skill for better chances
avoid any jobs that will likely require additional learning
apply for job that needs more skills to show your potential
25
What should you do when preparing a resume.
use a font that is very creative and expressive
avoid any use of bulleted lists
not mention any certifications until an interview begins
format the information chronologically
26
A _____ is a company's documented philosophy.
mission statement
organizational structure
administrative structure
business plan
27
The best way to listen to instructions is to make sure you get all the information _____.
take notes, ask questions, and repeat the instructions
ask questions, but wait until the person has stopped talking
read a book about the topic later on
take notes and compare them with other co-workers' notes
28
One should _____ when reading instructions or a series of steps.
read only the steps that he or she doesn't know
read the directions completely
perform the steps even if he or she doesn't understand them
skim the directions quickly
29
The time to learn about a potential employer is _____.
before the application is submitted
during the first week of employment
during the interview
before the interview
30
It is not professional to offer constructive criticism if you _____.
cannot suggest an alternative method
do not know the other person
cannot get along with the other person
give an opinion

Basic Communication Skills & Basic Employability Skills Flashcards | StudBud