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PR Final Exam Review Flashcards | StudBud
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PR Final Exam Review
PR Final Exam Review
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1
Among trends that may characterize the rest of this century are:
Shift toward self-reliance
All of the above
Shift to an information society
Shift toward a global economy
2
The basic structure of a press release includes what essential elements?
Full event itinerary, personal attendee stories, local traffic updates
Event ticket prices, performer biographies, audience reviews
Headline, inverted pyramid lede, quotes, company background, contact info
Event sponsorship details, speculative event outcomes, venue blueprints
3
The six values of PR ethics as defined by PRSA are:
Truth, Collaboration, Curiosity, Accountability, Creativity, Leadership
Advocacy, Honesty, Expertise, Independence, Loyalty, Fairness
Altruism, Balance, Authenticity, Competency, Justice, Service
Integrity, Transparency, Respect, Informed, Competitive, Accuracy
4
The name of the department in which the public relations function may be housed is:
All of the above
Marketing
Corporate communications
Public affairs
5
Which of the following correctly matches a PR crisis communication stage with its primary focus?
Pre-Crisis – Enacting a public apology and issuing compensation to victims
Post-Crisis – Returning to baseline operations + managing lingering effects
Crisis Response – Conducting scenario planning and team training
Crisis Response – Evaluating organizational performance after crisis ends
6
The R-A-C-E process in public relations stands for:
Recognize, Analyze, Conclude, Execute
Reaction, Assessment, Creation, Engagement
Review, Adapt, Construct, Execute
Research, Action, Communication, Evaluation
7
The Tylenol crisis is an example of:
Failed public relations strategy
Effective crisis management in public relations
Unethical public relations practice
Poor product quality
8
Surveys, experiments, polls, and content analysis are applications of which type of research?
Quantitative
Mixed Methods
Qualitative
Secondary
9
Which of the following response strategies falls under Diminishment posture in Situational Crisis Communication Theory?
Minimizing responsibility by denying intent or claiming lack of control
Reminding stakeholders about the organization’s past good works
Attacking a person/group claiming something is wrong with the organization
Offering money or gifts to victims of the crisis
10
For the S-E-M-D-R approach to communications to be successful, the element of _____ must be added.
Intensity
Surprise
Oral style
Feedback
11
Which type of media is characterized by high trust but low scale, and includes social media posts, reviews, and forums?
Owned
Paid
Earned
Shared
12
The provision of different resources that people may need to thrive and succeed equally, is the definition of:
Belonging
Inclusion
Equity
Equality
13
The kinds of evidence that can persuade people include:
Newsworthiness
Celebrity spokesperson
Advertisement
Facts & Emotions
14
Key areas of collaboration between PR and the company management, or C-Suite, include:
Crisis expertise
All of the above
Audience analysis
Data-focused approach
15
Which principle in the U.S. Constitution often leads to conflicts between lawyers and public relations practitioners?
freedom to own firearms
freedom of speech
freedom of electronic copyright
freedom to own property
16
The skill that distinguishes the public relations professional from others in an organization is the ability to:
Write
Speak
All of the Above
Reason
17
Public relations is best defined as:
Managing the spread of information
The process of selling goods and services
The act of advertising products
Strategic communication process that builds relationships between publics
18
Public relations campaigns should offer the following elements:
Target audiences
All of the above
Situational analysis
Research methods
19
Interviews, focus groups, observations, and case studies are applications of which type of research?
Quantitative
Qualitative
Social Network Analysis
Mixed Methods
20
What is the primary format of paid media?
Earned Media
Public Relations
Owned Media
Advertising