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Mortuary NBE Questions- Funeral Merchandising Flashcards | StudBud
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Mortuary NBE Questions- Funeral Merchandising
Mortuary NBE Questions- Funeral Merchandising
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1
The illumination resulting from the glowing of a heated filament
Incandescent lighting
LED lighting
Fluorescent lighting
Halogen lighting
2
This part of the casket handle attaches the bar to the lug
Bar
Arm
Corner
Lug
3
Which part of a casket will a casket bearer grab and hold when carrying the casket?
Tip
Arm
Lug
Bar
4
Which casket is a softwood?
Poplar
Pine
Cherry
Oak
5
Method used by management to establish the selling price for services and merch
Service mix
Availability
Price quotation
Price determination
6
Method of selling merch. Whereby FD does not remain in the selection room during selection process
Direct selection room procedure
Straight selection room procedure
Indirect selection room procedure
Free choice selection room procedure
7
_ must be given for retention to each person that arranges the funeral at the conclusion of the arrangements
Business card
GPL
CPL
Complete statement of funeral goods and services selected
8
Illumination directly shining on an object
LED lighting
Indirect lighting
Direct lighting
Incandescent lighting
9
Part of casket interior which lines the rim and surrounds the cap panel
Gimp
Fold
Roll
Extend over
10
Which part of a cemetery is larger?
Space
Block
Section
Lot
11
__ is important to consider when selecting what merch. A FH should continue to offer
Trends
Sales frequency
Median
Mode
12
With What type of selection procedure does the FD leave the selection room while family looks around?
Open
Indirect
Direct
Applied
13
It is best practice to have the room with all the Merch. Offerings where?
2nd floor
Basement
Main floor
In separate building
14
The recommended square footage per full size casket is
50-60
40-60
10-20
30-40
15
Secure stand constructed for placement of casket for viewing and services, but sometimes a means of merch display
Bier
Casket standard
Casket stand
Casket rack
16
What type of memorial marker lies flat to the ground?
Flush
Slant
Bench
Bevel
17
An interior style use din caskets that creates small raised puffs
Crushed
Tuffed
Shirred
Tailored
18
Method of pricing in which charges are broken down into many major component parts
Unit pricing
Itemization
Package pricing
Functional pricing
19
Metal formed from iron
Copper
Bronze
Non ferrous
Ferrous
20
Wood comes from gymnosperm trees and are coniferous, cone bearing, and usually lighter than most woods
Engineered wood
Solid wood
Soft wood
Hardwood
21
Price determination method whereby the whole sale cost is multiplied by a constant factor
Modifier declining price structure
Fixed multiple markup
Declining price structure
Graduated recovery
22
In what increments do infant caskets increase in length?
3 inches
12 inches
6 inches
8 inches
23
Which casket is a ferrous?
32 oz Copper
Spruce
18 Gauge Steel
32 oz Bronze
24
How are bronze and copper caskets measured?
By ounces per square foot
By hardness or softness
By gauge
By 300 or 400 series
25
What would be the mode of the following sales; 2400,2200,2400,2300,2400,2300,2500?
2357
300
2400
2350
26
If cremation rate in a particular area is increasing, a FH may want to consider adjusting what
Product mix
Availability
Prices
Suppliers
27
From largest to smallest, what is the correct order in a cemetery
Section, block, lot, grave
Section, lot, block, grave
Block, lot, section, grave
Grave, lot, section, block
28
Taking the wholesale cost of a casket and Mult. By 2.5 would be what type of price mark up
Fixed multiple
Fixed dollar
Fixed percent
Fixed modifier
29
This can provide a comfortable ad stable place for family to regroup
Grouping methods
Demonstration group
Style grouping
Furniture grouping
30
It has been suggested that a casket bottom should be between __-__ inches above floor for ideal view height
30-40
26-30
5-10
10-15
31
āSā shaped molding that is a pertinent part of the casket cap
Header
rim (ogee)
Channel
Shell
32
What type of container would be used to transfer a body that is embalmed but not casketed
Ziegler case
Wood box
Combination case
Air tray
33
What type of casket interior is thin crinkled cloth of silk, rayon, cotton or wool?
Crepe
Linen
Stain
Velvet
34
Traditional selection room with full size caskets the rec. numbers min. __ and max ___
12-30
20-40
15-35
5-15
35
Part of the casket shell that has the top body molding, body panel, base molding and casket bottom
Base molding
Top body molding flange
Body
Body panel
36
List of goods and services offered for sale by a FD with retail prices,Keystone to FTC funeral rule
Outer burial container price list
General price list
Casket price list
3rd party price list
37
Wheeled collapsible support for the casket, used in the FH, church, or home
Bier
Casket stand
Casket rack
Church truck
38
Buildings or structure contains many recesses or niches for the placement of cremains
Crypt
Columbarium
Mausoleum
Niche
39
___ type of display is referring to only portions of caskets (ie, 1/2, 1/4, 1/8)
Miniature display
Full size display
Miniscule display
Fractional display
40
Which act regulates warranties on consumer products that do not perform as expected after purchase
Criminal act
Americans with disabilities act
Magnuson-Moss Warranty Act
Sherman Antitrust Act
41
Study that is used by business to determine where the potential customers are located
Sales frequency
Market survey
Market value approach
Census population
42
Where is the preferred location o the selection room in the Funeral home
Main level
Upper level
Garage
Basement
43
Method of closure Is considered airtight, impervious to external influence and typically sealed by fusion
Hermetically sealed
Latch
Threaded
Chemical closure
44
A headstone with a slightly slanting top
Slant marker
Upright marker
Bevel top marker
Flush marker
45
Infant and children caskets typically increase by increments of how many inches
6
1
2
4
46
Presenting merch in this manner may save money on inventory and printing cost
Consecutive method
Fractional displays
Index cards
Catalog
47
What is the strip that is attached to the inside of the casket panel, covering the area at which the roll is anchored
Gimp
Lug
Ogee
Roll
48
Purpose of vaults include
Both red and blue
Limit intrusion of outside elements
To support the earth load
To seal and protect
49
Process involving the collection and appraisal of market demo. Such as mean or median age, income, or economic base
Market analysis
Census of business
Market
Consumerism