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WMS - What do you remember and how confident are you?
WMS - What do you remember and how confident are you?
50 terms
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StudBud Administration
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27 plays
So what have you learnt about WMS and what we do. How sure are you of what you know?
Flashcards
50 cards
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Practice quiz
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Host live
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Questions
50
Answers
1
What is a GAP site as far as eligible business customers are concerned?
25%
75%
100%
50%
2
A DPID is specifically relevant to?
75%
50%
100%
25%
3
Which company is not a water provider in the Thames Water sewerage region?
100%
25%
75%
50%
4
When was the most severe drought in living memory in the UK?
40 years ago
10 years ago
30 years ago
20 years ago
5
Which of the following is not a primary charge?
50%
100%
75%
25%
6
What is the name given to how water companies are currently measured on the service provided?
50%
25%
100%
75%
7
What is a GAP site as far as eligible business customers are concerned?
Premises that have a entry on CMOS but no water supply
Premises that have a water supply but no entry on CMOS
An entry on CMOS for water and sewerage supply
Premises that are yet to be connected to a mains supply
8
From Apr 17, roughly how many business customers can choose who supplies their water in England
25%
100%
50%
75%
9
From Apr 17, roughly how many business customers can choose who supplies their water in England
3 million
0.5 million
1.2 million
1.8 million
10
When was the most severe drought in living memory in the UK?
50%
25%
100%
75%
11
In the new market, a wholesaler is responsible for?
Communicating with an end customer
Providing waste services to end customers
Communicating asset information to the MO
All of the responses listed
12
What's the name of the boat that pumps oxygen into the River Thames
Bubbles
Bobbler
Bubbler
Bobbles
13
What was the average UK water bill in 2016/2017?
75%
100%
50%
25%
14
CSD stands for?
25%
100%
75%
50%
15
What is the required water pressure that Thames has to provide?
50%
75%
25%
100%
16
What is the WRC?
25%
50%
75%
100%
17
Who is responsible for a payment to an end customer under the GSS scheme?
50%
25%
100%
75%
18
In the new market, a wholesaler is responsible for?
25%
100%
50%
75%
19
What was the average UK water bill in 2016/2017?
£289
£589
£489
£389
20
CSD stands for?
Certificate of Supply Demands
Code subsidiary documents
Code supply documents
Certificate of Sewerage Disposal
21
How many waste water customers does Thames Water have?
12 million
8 million
15 million
18 million
22
What is a SPID?
100%
25%
75%
50%
23
What is a WASC?
100%
75%
50%
25%
24
How many other water companies operate in the Thames Water sewerage region?
7
6
5
8
25
Which of these is not listed as a key industry challenge?
New water sources
Bad debt
Metering
Leakage
26
Which of the following is not a primary charge
Replacing a faulty meter
Addressing a customer side leak
Supply of water
Disposal of sewerage
27
What's the name of the boat that pumps oxygen into the River Thames
25%
100%
75%
50%
28
In terms of stakeholders in the new open market, MOSL is what?
The implementer
The legislator
The designer
The regulator
29
How many litres of sewage do we treat a day?
100%
75%
25%
50%
30
Which of the following is not a regulator of water in the UK?
OFWAT
Fisheries commision
Environment Agency
DWI
31
What is the WRC?
Water Retail Code
Water Registration Certificate
Wholesale Registration Certificate
Wholesale Retail Code
32
A DPID is specifically relevant to?
Trade effluent
Sewerage disposal
High volume sewerage treatment
Unknown supply points
33
What is the name given to how water companies are currently measured on the service provided?
Service Interim Measure
Service Incentive Mechanism
Service Incentive Measure
Service Investigation Mechanism
34
What is a WOC?
Water only company
Water office consultant
Waste office consultant
Waste only company
35
What is a WOC?
75%
100%
25%
50%
36
What is qualatitive data as far as the SIM is concerned?
75%
50%
25%
100%
37
What is qualatitive data as far as the SIM is concerned?
Number of telephone complaints
Customer satisfaction scores
Number of written complaints
Number of unwanted calls
38
What is a WASC?
Wales and Scotland Company
Water act of Scotland
Water and Sewerage Certificate
Water & Sewerage Company
39
In terms of stakeholders in the new open market, MOSL is what?
50%
25%
100%
75%
40
Which of these is not listed as a key industry challenge?
50%
25%
100%
75%
41
What is a SPID?
Supply point indicator
Supply point identifier
Source point identification document
Source point identifier
42
Which company is not a water provider in the Thames Water sewerage region?
Affinity
Wessex
Bristol
Essex & Suffolk
43
How many waste water customers does Thames Water have?
25%
75%
50%
100%
44
What is the required water pressure that Thames has to provide?
0.7 bar
0.8 bar
0.6 bar
0.5 bar
45
How many other water companies operate in the Thames Water sewerage region?
100%
75%
50%
25%
46
Who is responsible for a payment to an end customer under the GSS scheme?
Retailer
Either retailer or wholesaler depending on whose at fault
Wholesaler
No one as the scheme is being discontinued
47
How many reservoirs that hold water do Thames Water own?
100%
25%
50%
75%
48
How many reservoirs that hold water do Thames Water own?
16
46
26
36
49
Which of the following is not a regulator of water in the UK?
100%
50%
25%
75%
50
How many litres of sewage do we treat a day?
4.4 billion
2.4 billion
5.4 billion
3.4 billion
