A channel of distribution that has strong leadership is able to avoid conflict within the channel because the leader has

authority to demand cooperation

Which of the following indicates a high level of self-esteem?

Seeing an advertisement for a a job and feeing that you could handle it

The purpose of customs regulations is to...

control the flow of goods in and out of the country

A basic purpose of writing a daily activity report is to provide a(n)

overview of work completed and planned

Which of the following is an affinity partnership?

Credit card company offers cards with sports teams logos

Why are consumer goods often poor quality in a communist command economy?

Government pays workers based on quantity rather than quality

Which of the following represents a negative attitude:

"There's nothing fun about working except getting paid"

When should a visual aid be shown during a presentation?

When the speaker shares relevant information

One common barrier to the use of technology in channel management is

the overwhelming number of technology options

What should employees do to maintain a customer-service mindset?

Devote their full attention to customers

Which of the following is an OPEN question?

What is your presentation about?

Feedback can be extremely valuable because it...

shows you what areas to improve

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Marketing Cluster Exam

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Questions 25

Answers

1
Communication among coworkers and supervisors should be
an optional formality
contained in one meeting
saved for individual performance review
an opportunity for feedback
2
Mike and Sue need a source of credit to finance the purchase of their first home. Which would best fit their needs?
Commercial Banks
Credit unions
Sales finance companies
Savings and loan associations
3
A channel of distribution that has strong leadership is able to avoid conflict within the channel because the leader has
capacity to regulate change
personality to develop friendships
ability to provide training
authority to demand cooperation
4
Which of the following indicates a high level of self-esteem?
Making a mistake and thinking you are good at making mistakes
Believing that you should put others ahead of yourself
Imagining how you would feel if you had already graduated
Seeing an advertisement for a a job and feeing that you could handle it
5
The purpose of customs regulations is to...
control the flow of goods in and out of the country
ensure that nothing foreign enters the country
uphold the longstanding traditions in this country
prevent immigration into the country
6
A basic purpose of writing a daily activity report is to provide a(n)
basis for reccomendations to employees
evaluation of the achievement of company goals
overview of work completed and planned
permanent record of simple but important facts
7
What effect do some environmental laws have on businesses?
Control exterior landscapes
Require more employees
Increase operating costs
Limit equipment purchases
8
A primary use of flowcharts in business documents or presentations is to...
summarize numerical data
compare and contrast data
explain relationships
identify trends
9
Which of the following is an affinity partnership?
Bank pays to have its name on a local concert venue
Airline offers frequent flyer miles to travelers
A restaurant gives discounts to those who join rewards program
Credit card company offers cards with sports teams logos
10
Why are consumer goods often poor quality in a communist command economy?
Government pays workers based on quantity rather than quality
They don't need quality consumer goods
High taxes take resources away from producers
They consume everything they produce
11
Which of the following represents a negative attitude:
"My job's not the best, but it's not the worst either"
"Most of my coworkers aren't personal friends, but they're alright"
"There are some policies that are okay, and some that I don't like"
"There's nothing fun about working except getting paid"
12
When should a visual aid be shown during a presentation?
When the speaker shares relevant information
At the end as a summary
During the whole presentation to keep people interested
When the audience is bored
13
Hazel started her own childcare network where she connects families to available babysitters at her school. She is a(n)
franchiser
wholesaler
entrepreneur
direct salesperson
14
An increase in the amount of income tax people must pay is a change brought about by
individuals
technology
society
government
15
Walmart, Domino's, and Avis Rent-A-Car are examples of
wholesalers
agents
industrial distributors
retailers
16
What situation exists when the economy is in a downturn, and many people are unemployed and can't afford necessities?
Excess demand
Inflation
Recession
Trade deficit
17
One common barrier to the use of technology in channel management is
the possibility for increased productivity and efficiency
the overwhelming number of technology options
companies refusal to implement new tools
employees' inability to master new technology
18
When people make you angry or upset, you may be able to maintain your self-control if you...
adopt a defensive attitude
use language to vent your anger
frown to indicate displeasure
make an effort to remain calm
19
Which of the following circumstances is most likely to cause interest rates to increase?
Tight money supply
Consistent investment spending
Low inflation
Economic recession
20
What should employees do to maintain a customer-service mindset?
Decide how to spend their break time
Devote their full attention to customers
Listen to the words of soothing songs
Maximize conversations with coworkers
21
What type of negotiating style often involves a "no-compromise" attitude?
Collaborative
Combative
Flexible
Accommodating
22
Fulfilling one's obligations through words and actions in a dependable manner is __________ behavior.
aggressive
routine
assertive
responsible
23
Which of the following is an OPEN question?
Do you need a projector for your presentation?
What is your presentation about?
Is your presentation finished?
Are you ready for your presentation?
24
Feedback can be extremely valuable because it...
points out others' strengths
reinforces your own opinions
gives you a chance to be defensive
shows you what areas to improve
25
What type of words should Rebecca use to describe her skills and accomplishments when writing her resume?
Passive
Action
Jargon
Vague

Marketing Cluster Exam Flashcards | StudBud