Unit 4 AOS 1 - Key Performance Indicators - Part 2

Question 1

According to Goal Setting Theory (Locke and Latham), performance related pay is best linked to

Accepted Answer

net profit figures

Question 2

According to the "number of sales", the amount is...

Accepted Answer

increasing

Question 3

High risk management strategies to respond to key performance indicators would include...

Accepted Answer

manipulation

Question 4

According to Maslow's Hierarchy of Needs, workers would be demotivated because...

Accepted Answer

number of customer complaints, number of workplace accidents, level of waste

Question 5

Low risk management strategies to respond to key performance indicators would include...

Accepted Answer

communication

Question 6

Based on the KPIs, the main motivation of the business is to...

Accepted Answer

to increase market share, to meet shareholder expectations, to make a profit

Question 7

According to the Four Drive Theory (Lawrence & Nohria), the drive to bond is lowered, because..

Accepted Answer

level of staff turnover

Question 8

The key management strategies to respond these key performance indicators would be...

Accepted Answer

training, staff motivation

Question 9

According to the "percentage of market share", the amount is...

Accepted Answer

increasing

Question 10

At what year would guess Porter's Low Cost Generic strategy was first applied...

Accepted Answer

2015

Question 11

According to the "net profit figures", the amount is...

Accepted Answer

increasing

Questions 11