business review

chairside manner, treating your client like an important valued individual

all of the following actions describe how to create a plan to achieve your goals EXCEPT

a business owned by one person

what si the best form of advertising

what percentage of the total salon expenses generally represents compensation for the salon owner and employees

products purchased by the salon owner for use during client services & for retailing are known as stock in quantity or

what professions did barbers join with during the middle ages to help with various procedures

which of the following characteristics will contribute to career success

the emotional buyer bases his or her purchases on

networking provides all of the following benefits EXCEPT

how you approach and build relationships with your clients

measurable goals will help you get organized and

procedures in the salon that ensures all products are accounted for is known as

to be granted future loans it is important to pay loans on time and avoid

which of the following concepts creates a harmonious & predictable environment

before a salon owner can hire employees they need to apply for a

which of the following time periods identifies the consideration for a long-range goal

a set income given to an employee on a weekly or monthly basis is known as

a specific target a benchmark of achievement that can be attained within a specific time frame

a goal that you know you can do, or someone's done before

which of these descriptions is NOT a guideline to be used when creating a resume

which type of insurance protects the salon owner from financial loss due to an employees negligence

which type of buyer puts-up a struggle and has a string desire to debate with you

when handling a phone call always

the action of 2 or more people working together to achieve a greater goal than could have been achieved alone

what do the white spirals of the barber pole represent

offers a brief description of the qualities you feel you could bring to the salon

in many cases the first person to greet a client is the

which of the statements below represents a specific goal

what effect did the Beatles have on mens hair related barbering in 1960s

a form of operation than a form of ownership

pareto's principle is called the

earning additional payment based on the # of clients a salon professional brings in is what type of compensation

during a job interview it is very important to

all the property you own

staff is operating as part of a unit that has a clear identity where everyone accepts ownership &hold others accountable

this type of goal answers all of these questions who, what, where when

which of the following is NOT a necessary element for ensuring staff synergy

to the atmosphere of ones surroundings the feeling of a place its aura

barber-surgeons reached high positions in society by taking up

which buyer type wants to know all of the facts about the product & thinks carefully about buying

a business owned by 2 or more persons

setting a deadline for achieving a goal

S.M.A.R.T stands for

which one of the following items is usually the largest expense in operating a salon

how often did men visit the barbershop during the barber boom

the process that gives you access to people and resources within the industry that can provide you with opportunities

which form of advertising involves sending postcards or flyers to prospective clients

the salon exterior decor music sounds and air ventilation are all elements of

in what year was the national association of barber boards of america nabba formed

which of the following descriptions would be considered a key to successful client relationships

before an interview begins you might be asked to fill out a(n)

an efficient working space for each designer is

all of the following are the ways to demonstrate your personalized approach EXCEPT

U.S. social security and CP taxes are planned saving/ retirement funds & the money is collected by the

placing aromatic soaps and lotions in restrooms is an example of which of the following principles

a personalized approach is also referred to as

the term given for selling products for client home care is

the salon professionals name clients name scheduled services date and clients phone number should all be included in the

a collection of your creative work and documents to show potential clients or employers

who must apply for a state sales tax permit before collecting taxes on products or services sold

features of a product are its characteristics which might include

which buyer type wants to save money at all costs and is not as interested in quality of product as price

benchmarks are usually expressed with numbers

there is agreement on how things are to be done in the salon so that things happen in a uniform way

when a staff members take individual initiative to stay on top of things & pay attention to detail they are practicing

which buyer type is open-minded & willing to take a chance on a new products without hesitation

who was the economist who discovered the 80/20 rule

what is meant by the term consistency

a brief written account of personal educational and professional qualifications and experience

which of the following is perhaps the easier buyer motivation to recognize in the salon

the first barber school was established in 1839 by arthur b moler in what city

which of the following terms refers to all money owed

what system was enacted in new york city in order to ensure public well-being in 1916

people working together to achieve more

renting or leasing a workstation from a building owner would represent which of the following situations

the latin word barba means

a legal entity separate from its shareholder which is formed under legal guidelines

all the money you owe

net worth is calculated by subtracting liabilities from which of the following

which of the following statements describes what you should do if you are asked questions that seems discriminatory

which of the following actions would represent the team approach

when handling a client complaint you can turn a negative experience into a positive one by

calculated by subtracting your liabilities from your assets

the following are all benefits of a product EXCEPT

workers compensation insurance is needed to protect the

location is the most important factor in

a goal that you believe can be accomplished