HTMP Year 1 Certification Review Part 2

The purpose of an emergency response plan is to:

Internet prospecting tools include all of the following EXCEPT:

Goal of destination dining is:

The most common causes of on-the-job injuries are all of the following EXCEPT:

Cruise Ships are popular mainly because they are inexpensive.

Front of the house is for guests only.

Hotel management is solely responsible for safety in the workplace.

Where is your teacher from?

All of the following is a revenue center EXCEPT:

All of the following is a cost center EXCEPT

Which of the following is NOT an operational emergency?

What formula shows how successful the hotel is at attracting and selling rooms to guests?

Why is it important for a hotel to have a risk management program?

Type of key needed to open all guests rooms even when double-locked:

Psychographics include all of the following EXCEPT:

Advertising focuses on the whole business and marketing focuses on selling a specific product.

A night auditor does all of the following EXCEPT

HACCP is usually part of the hotel's sanitation risk management program.

All of the following are categories of job positions in the food and beverage department EXCEPT

The chief engineer oversees all of the following EXCEPT:

Lead Time Quantity is ordered at a certain time so you have enough supplies until next delivery

What does the engineering department do to ensure everything at hotel is working correctly?

The 4 Ps of the marketing mix is used to formulate a:

Examples of demographics is all of the following EXCEPT:

What type of key is needed to open all guest rooms that are single-locked?

Which of the following is NOT a key element of a spa resort:

The main objective of the hotel sales department is to convince people to travel.