Exam 2 BUS-W 100

Structure where authority is concentrated at the top and little decision making authority is delegated to lower levels

The process of determining the organization's objectives and deciding how to accomplish them.

Motivating and leading employees to achieve organizational objectives.

Aspects of Herzberg's theory of motivation that focus on the work setting and not the content of work.

Assumption that motivation depends not only on how much a person wants something but also how likely they are to get it.

All the activities involved in determining an organizations human resource needs.

Description of qualifications necessary for specific job in terms of education, experience, and personal/physical skills

A precise statement of the rationale for a business and a step-by-step explanation of how it will achieve its goals.

Persons/organizations that agree to provide some funds for a new business in exchange for an ownership interest or stock

Formalizing newly hired employees with fellow workers, company procedures, and properties of the company.

An economic model involving the sharing of underutilized resources.

Entrepreneurs who develop businesses with 5 or fewer employees.

Movement of employees from one job to another in an effort to relieve boredom of specialization

The study of the behavior of individuals and groups in organizational settings.

An organization in which decision making authority is delegated as far down the chain of command as possible.

The process of collecting information about applicants and using that information to make hiring decisions.

Theory suggesting that money is the sole motivator for workers.

Individuals who use entrepreneurship to address social problems.

An inner drive that directs a person's behavior toward goals.

The personal satisfaction and enjoyment felt after attaining a goal.

View of management whereby it is assumed that workers like to work and will seek out responsibility

A theory that arranges the five basic needs of people into the order in which they strive to satisfy them.

The grouping of jobs into working units usually called departments, units, groups, or divisions.

Training that augments the skills and knowledge of managers and professionals

The division of labor into small, specific tasks and the assignment of employees to do a single task.

The arrangement or relationship of positions within an organization.

A formal written explanation of a specific job including job title, tasks, relationship with other jobs, etc

Traditional view of management whereby it is assumed that workers dislike work and must be forced to do their jobs.

An employee's attitude toward his or her job, employer, and colleagues.

When employees are provided with the ability to take on responsibility and make decisions about their jobs.

The ability to influence employees to work toward organizational goals.

Forming a pool of qualified applicants from which management can select employees.

A management philosophy that stresses employee participation in all aspects of company decision making.

Benefits and/or recognition received from someone else.

A program that allows employees to choose their starting and ending times provide they work the core hours

Independently owned and operated business that is not dominant in its competitive area and employs fewer than 500 people

An assumption that how much people are willing to contribute depends on their assessment of the fairness of rewards.

Financial rewards based on the number of hours worked or the level of output

The structuring of resources and activities to accomplish objectives in an efficient and effective manner.

Nonfinancial forms of compensation provided by employees such as health plans, vacation, sick days, etc

Changing behavior and encouraging appropriate actions by relating the consequences to the behavior itself

Pay calculated on a bi-weekly, monthly, or annual basis.

Aspect of Herzberg theory of motivation that focus on the content of the work itself such as recognition and advancement

A license to sell another's products or to use another's name in business or both.

A firm's shared values, beliefs, traditions, philosophies, rules, and role models for behavior.

Members of organization responsible for the tactical planning that implements guidelines established by top management.

Those who supervise both workers and the daily operations of an organization.

The top executives of an organization who have overall responsibility for the organization

Teaching employees to do specific job tasks through either classroom development or on the job experience

Prohibits discrimination in employment and created the Equal Employment Opportunity Commission

The process of evaluating and correcting activities to keep the organization on course.

The participation of different ages, genders, races, ethnicities, nationalities, and abilities in the workplace.