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Nampa Cosmo 103 Business Test Flashcards | StudBud
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Nampa Cosmo 103 Business Test
Nampa Cosmo 103 Business Test
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1
The type of business in which two or more persons share all costs of opening, operating and maintaining the business is:
corporation
sole proprietorship
franchise
partnership
2
Renting or leasing a workstation from a building owner would represent which of the following situations?
corporation
partnership
sole proprietorship
independent contractor
3
The ideal salon arrangement has an efficient traffic pattern providing:
80 square feet per salon professional
the most steps for the client and salon professional to travel
a remote reception area
the least steps for the client and salon professional to travel
4
Earning additional payment based on the number of clients you bring into the salon is what type of compensation?
salary
insurance
pension
salary plus commission
5
U.S. Social Security and Canadian Pension taxes are planned savings/retirement funds, and the money is collected by the:
county government
state government
U.S. and Canadian governments
city council
6
The term given for selling products for client home care is:
warehousing
networking
retailing
scheduling
7
An important aspect to remember when managing the financial operations of a salon is to:
create a budget
avoid generating business through promotion
dismiss advice from an accountant
ignore economic conditions
8
It is wise to keep all records of daily sales and services for:
2-4 years
10 years
6-14 years
5-7 years
9
What percentage of the total salon expenses generally represents compensation for the salon owner and employees?
0.1
0.5
0.25
0.75
10
A client retention strategy that involves booking a future appointment before leaving the salon is known as:
prebooking
balancing
word-of-mouth
upselling
11
Dependability as a work principle can be described as:
not waiting to be told what to do
getting along with co-workers
showing that you love what you do
showing up on time and ready to work
12
Which of the following business types is owned by the shareholders and formed under legal guidelines?
corporation
sole proprietorship
partnership
franchise
13
Which form of advertising involves sending postcards or flyers to prospective clients?
word-of-mouth advertising
direct mail advertising
TV and radio advertising
involvement in community affairs
14
The tax based on the profits (earnings) of a business is known as:
income tax
sales tax
operating tax
payroll tax
15
All payments received from clients for services and home care products purchased is known as:
taxes
income
expenses
compensation
16
Which of the following statements describes what you should do if you are asked a question that seems discriminatory?
politely decline to answer
remain defiantly silent
answer the question truthfully
give a false answer
17
The determination on whether a specific product should be continued as a retail item is based on the number of:
product samples
turnovers
leftovers
retail recommendations
18
Which of the following items is reported to the IRS as employee income?
operating expenses paid by the salon
change given to a client following payment
tips received by an employee
money paid to vendors for products
19
Successful salons are those whose staff are recommending their services and line of retail by doing all EXCEPT
making negative comments
offering sound advice
listening to clients
communicating professionally
20
In many cases, the first person to greet a client as they arrive is the:
distributor
manager
owner
receptionist
21
Which type of insurance protects the salon owner from financial loss due to an employee's negligence?
Social Security
malpractice
product liability
premise
22
Net worth is calculated by subtracting liabilities from:
student loans
loan balances
assets
charge accounts
23
A sole proprietorship is a business owned by:
two or more people
a corporation
a franchise
one person
24
What is considered the best form of advertising?
billboards
word-of-mouth
television
pamphlets
25
To be granted future loans, it is important to pay loans on time and avoid:
default
insurance
taxes
compensation
26
Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:
salon employees
local authorities
former building owner
salon owner
27
Which of the following terms refers to all money owed?
net worth
liabilities
assets
financial status
28
All of the following items are important factors to research in the process of salon planning EXCEPT:
location
cost of necessary improvements
market need
inaccessible parking
29
The salon professional's name, client's name, scheduled service, date and client's phone number should all be in the:
federal income tax form
state income tax form
appointment book
I-9 form
30
Which of these descriptions is NOT a guideline to be used when creating a resumé?
list awards
write the resumé in a brief and concise manner
show prior employment information
provide at least eight pages of information