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Business Thing
Business Thing
15 terms
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StudBud Administration
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38 plays
Businessy
Flashcards
15 cards
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Practice quiz
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Questions
15
Answers
1
What is conciliation?
FWC as a third party makes the decision
FWC, third party involved in the discussion process
Adrian better not be first
Arbitration
2
What does the A stand for in SMART principle?
Attainable
Attractable
Attaineble
Adrian
3
Drive to bond is?
Individual gathering necessities for survival
People need to make sense of the world around them
The need to find, connect and seek others
In Maslow's Hierarchy or Needs
4
Is Maslow's physiological need similar to?
Drive to comprehend
Drive to bond
Drive to acquire
Drive to defend
5
What is Workplace relations?
The Government
Relates to the whole industry with no enterprise agreement
Informal relations between employers and employees
Formal relations between employers and employees
6
Which management style is the least employee orientated?
Laissez-faire
Persuasive
Consultative
Autocratic
7
What is an enterprise agreement?
Sets out terms and conditions for a Industry
Sets out terms and conditions for a individual
Sets out terms and conditions for Adrian
Sets out terms and conditions for a certain company
8
Services are?
Intangible products
Tangible products
Fourth answer
Products that can be touched
9
What are the key elements of the operations system?
Resource output, Production process, Inputs
Adrian output, Production process, Inputs
Resource input, Production thing, Outputs
Resource input, Production process, Outputs
10
Which is a management strategy?
Physiological need
Adrian better not be first still
Drive to bond
Training
11
What is chapter 7 about?
Optimising operations
Workplace relations
Operations management
Forces for change
12
What is an advantage of a persuasive management style?
Decision-making is quick and still made by one person
Open communication within the business
Creates good employee relations
Workers can still feel alienated
13
What is a tangible good?
Broken product
Imaginary product
Products stored in a fridge
A physical product that can be handled
14
Which one is red?
Green
Red
Yellow
Blue
15
Self-esteem needs is the top need in Maslow's Hierarchy
No
Yes