Chapter 8, 9, 11

sentence length should never exceed _______words

Where is the salutation placed and spaced?

Conveys the purpose of the letter is called

What is a salutation?

Memoranda also called

who handles the referral of the patient?

Same letter sent one time to multiple people

Who excepts payments in the office?

When is medical terminology okay to use in a letter?

same type of care, examination, or procedure are scheduled during a particular block of time

How often do patients resign the HIPAA forms?

new patients must fill out 4 forms which one is not correct?

filing all test results and patient info into their file is called

When writing the hour what should it look like?

What is an acceptable wait time in the office?

sign in sheet or patient register is placed where in the office?

activating or displaying a computerized list or electronic chart

Where do Roman numerals align?

subject of the sentence that does the action

Which one is NOT a professional closing statement in a letter?

Where is the closing placed?

patient calls before scheduled time and changes the appointment to another day

does not attend appointment and does not call

This title is used for unmarried women, also young girls

How many letter styles are there

patients who do not keep their appointment and do not reschedule

Which one is NOT a receptionist duty?

blocking off time on the schedule to allow for catch up time or unscheduled appointments

block of time that shows when the doctor is free or booked

any reference to a particular gender in a letter is called

sorting or grouping patients according to the seriousness of their condition

What does PDR stand for?

each patient has a specific time slot

calls to cancel but does not reschedule

You can not change _______of a report or alter the meaning in any way

Abbreviation for cancellation

Preferred because it has a professional neat appearance

What is the abbreviation title for men?

After Dry Sterile Dressing has been used how should it look if used again in the same letter?

What is a designated amount that some medical insurance plans require you to pay at time of visit?

illnesses or injuries that suddenly appear and are not life threatening

Where do Arabic numbers align on the page?

Who does not fall under HIPAA regulations?

told to come in at the beginning of the hour in which they are to be seen

Abbreviation for no-show

what does homophones means?

paragraphs contains________ to _________ sentences

built on the hour as the base of each block of time

Where does a heading go?

How is the inside address typed and placed?

How many lines below the heading is the date placed?

When writing an abbreviation for the first time how should it look? 🤔

Indicates who keyed or typed the letter

What is the plural of DSG?

what is an establish patient?

Where does the body of the letter begin and how is it spaced?

Flush with left margin, saves typing time, no indentations for paragraphs

What title is used for a married woman?

Where do decimals align?

Is used when the marital status of a woman is unknown

placing appointment books or backup disks in storage container or facility

record of service for billing and insurance processing

subject receives the action

What kind of patients should be escorted into the back as soon as they arrive?

filed under the date the postcard should be mailed

When opening the office how early should you arrive?

ideally, a patient should call to cancel the appointment with in

Which one is NOT correct in communicating with impaired patients?

Which one is NOT one we use capitalization on

least structured, first come first served, hospitals use this

Which one is NOT a letter style

what is a new patient?

before leaving the office they will reschedule their next appointment

All lines flushed with left margin, salutation and closing line omitted

What 8s the heading?