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Consumer Resource Vocabulary 8 Flashcards | StudBud
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Consumer Resource Vocabulary 8
Consumer Resource Vocabulary 8
39 terms
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Vocab words from our CRM Unit!
Flashcards
39 cards
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Questions
39
Answers
1
Interpretation of a media message; not actually heard/seen-it's the meaning we create from text
Subtext
Audience
Text
2
Comparing one product to another saying it's weaker or inferior in quality or taste
Name Calling
Plain Folk
Bribery
3
A particular group of consumers at which a product or service aimed
Slogan
Logo
Target Market
4
Division of the FTC designed to protect consumers AGAINST unfair and deceptive practices
Federal Trade Commission
Bureau of Consumer Protection
Bureau of Competition
Environmental Protection Agency
5
How a consumer can correctly identify a particular product/service by viewing logo,slogan,ad
Brand Recognition
Slogan
Target Market
Logo
6
Money or other benefits that a consumer receives as fair compensation for a company's mistake
Redress
Consumerism
Identity Theft
Consumer Rights
7
State by state law that establishes rights of a consumer who has purchased defective items
Services
Consumer Rights
Price Fixing
Lemon Law
8
Economic policies that place emphasis on consumption
United States Department of Agriculture
Services
Collusion
Consumerism
9
Designed to reach specific groups of people: age, class, gender, interest, other factors
Subtext
Source
Audience
10
A symbol or other design adopted by an organization to identify its products
Logo
Slogan
Brand Recognition
Target Market
11
Appeals to vanity, "smart, popular, rich people buy the product"
Bribery
Repetition
Flattery
12
Implies that people just like you use the product
Plain Folk
Name Calling
Celebrity Endorsement
13
Reports to consumers on the reliability of businesses
Consumerism
Bureau of Consumer Protection
Bureau of Competition
Better Business Bureau
14
Claims to power that can be used to protect yourself when purchasing goods or services
Redress
Consumer Rights
Federal Trade Commission
Consumer Responsibilities
15
What you actually see/hear in an ad; include written/spoken, pics, sounds, graphics
Audience
Subtext
Text
16
A short and memorable phrase used in advertising
Logos
Target Market
Slogans
Brand Recognition
17
Makes you feel like you need to buy the product right away
Facts and Statistics
Urgency
Bribery
18
Form of collusion; purpose is to coordinate pricing for mutual benefits of sellers
Redress
Federal Trade Commission
Collusion
Price Fixing
19
Wants to sell goods or perform services for payment
Sellers
Commissions
Services
Buyers
20
Practices that eliminate competition through secret agreements, limiting consumer's choice
Consumer Rights
Lemon Law
Buyers
Collusion
21
Protects natural resources
Food and Drug Administration
Federal Trade Commission
Bureau of Consumer Porection
Environmental Protection Agency
22
Product's name or catch phrase is repeated over and over
Flattery
Repetition
Bandwagon
23
A duty consumers accept to ensure their own safety and protection
Identity Theft
Lemon Law
Consumer responsibilities
Consumer rights
24
Whose message is this? Who has control of the content?
Text
Source
Subtext
25
Federal dept. responsible for farming, agriculture, and food policy
United States Department of Agriculture
Department of Food Stuff
Food and Drug Administration
Federal Trade Commission
26
Helps ensure that consumers have a large selection of all kinds of goods and services
Buyers
Federal Trade Commission
Bureau of Competition
Better Business Bureau
27
Established to promote consumer protection&eliminate harmful anticompetitive business practices
Environmental Protection Agency
United States Department of Agriculture
Food and Drug Administration
Federal Trade Commission
28
Join the crowd, everyone is doing it/ buying it
Repetition
Facts and Statistics
Bandwagon
29
Items that are produces and sold for use/ purchase by people
Consumer
Buyers
Goods
Services
30
A person or household who buys or uses goods/ services for their own use
House
Seller
Consumer
Market
31
Uses a celebrity or famous person to encourage you to buy a product
Celebrity Endorsement
Plain Folk
Facts and Statistics
32
Activities that are performed in exchange for payment
Consumerism
Price Fixing
Services
Goods
33
When your personal info is stolen&used to gain access to your money or commit other crimes
Services
Lemon Law
Identity Theft
Redress
34
Ensures food is safe, wholesome &sanitary; drugs/medical devices/ cosmetics are safe
Environmental Protection Agency
Food and Drug Administration
Consumer Rights
Consumer Responsibility
35
Deconstructing a media message can expose values/biases of media maker& uncover the messages
Subtext
Audience
Point of View
36
Wants to obtain goods and services at a fair price
Consumerism
Goods
Buyer
Sellers
37
Persuades us to buy product by promising to give something else like coupon/discount/free gift
Bribery
Celebrity Endorsement
Bandwagon
38
Using research or other data to make the product appear better than others
Facts and Statistics
Name Calling
Plain Folk
39
Appeals to people's fears, joys, sense of nostalgia, etc.
Emotional Appeal
Bribery
Flattery