Quality Management tools Quiz 1

In a scatter diagram correlation the higher the temperature the more calls you receive. R=0.77

in the 5 s a place for everything:

Your RPN is 100. Severity= 10 and Probability of occurrence=2. The probability of detection is:

What is characteristic of a Total Quality approach

This tool is very useful as a framework to develop continual improvement

The main objective of a Six Sigma project

A defect is a

The three factors in the risk priority number

A common error when implementing Total quality

You want to know whether a particular factor influences the level of customer satisfaction

Which is the most sophisticated and expensive

The step to implement a solution

Stratification

This is useful to work with a check sheet (normally before)

Which is not part of the 5 s

Which one uses statistics

DPMO means

You want to study the main causes for failure rate of students and the root causes. You use:

A flow chart is equivalent to a:

This data measures whether the product is faulty or not faulty