AHS 1520 Medical Office Systems

When the physican asks the referral physican to report back

What two letter formats are used more commonly?

Billing, scheduling, and running reports are

Medical assitants should have math skills including

Concrete words should be used in place of ?

assessing a document for clarity, consistency, and effectiveness is ?

Two types of correspondence assitant may be responsibe for?

Punctuality

Critical thinkers use what form of solutions?

Subject line in an e-mail should be

What is not considered proper hygiene?

The most common mode of communication for messages

Request from a physician to have another physician to examine the patient is?

Medical Assitant may have to collect payment data from?

If the information in the chart or letter contains instructions it usually has ?

keyboarding and word processing are what type of skills?

Verbal and non-verbal evidence that the message was received

What is the third step in the six step problem-solving order

Planning and completing in an orderly fashion is?

Dealing with short-tempered or irritable patient requires?

posting payments, process insurance claims etc. are ?

In other cultures a smile may indicate

Hobbies, weather, sports are appropriate conversations with the patient?

Looking at the person speaking, listening and speaking carefully are?

The communication cycle has how many steps?