Which is an example of market share pricing

Supplier sets low introductory price

What can a buyer use to check is suppliers leadtime is realistic

Supplier has credible production planning

Which of the following describes Quality Assurance

Ststems fof teh detection and correction of defects

Which of the following explains why 'value engineering' is used?

To develop an optimal solution, maximise value

Which of the following is a key aspect of a service?

Services usually involve people

Which of the following is a reason for implementing Kaizen?

To encourage continuouse improvement

External factor in setting price

How attractive a potential customer is

Which of the following defines quality control?

System for the detection and correction of defects

Which of the following describes TQM

Quality values are applied to the management of supply chain

Which of the following describes Vendor Rating?

Method to record the visit result of a potential supplier

At which of the following stages does the buyer have the greatest ability to influence cost

When concepts are being designed before specs are developed

Which of the following shows an organisation has implemented TQM?

The org has applied quality values through supply chain

Which of the following circumstances should a buyer expedite?

Where there are higher risks of delivery delays

Which of the following is a benefit of effective service level agreements?

Better understanding & trust between providers & customers

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CIPS L3 Operations Learning outcome 1

20 termsStudBud Administration13 plays

CIPS Operations LO1

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Questions 20

Answers

1
which is a step in the best practice thender procedure
Award of contract
payment against invoice
Value engineering
Vendor rating
2
Which of the following is a key principle of a TQM approach?
Led by quality control inspectors
Quality Chains
Detailed in ISO9001
No data on defects needs to be collected
3
Which is an example of market share pricing
Supplier sets low introductory price
Supplier sets high introductory price
Supplier agrees to supply a portion of buyers requirement
Suppliers will limit the time their bid is open
4
What can a buyer use to check is suppliers leadtime is realistic
Supplier uses own transport fleet
Supplier has credible production planning
Supplier inspects all the goods before despatch
Supplier charges a preimium price
5
Which of the following describes Quality Assurance
Systems of teh collection of data from faulty goods
System to ensure right quality input and outputs are secured
Ststems fof teh detection and correction of defects
System for the detection of defects
6
Which of the following is a definition of 'quality'?
Conforms to specification
Extended warranty guarantee
Contains high cost standard material
Long lifetime certification
7
Which of the following explains why 'value engineering' is used?
In order to buy the cheapest product
In order to make best use of the engineering function
To change the engineering eliment of a product
To develop an optimal solution, maximise value
8
ABC stock analysis divides stock in to 3 catagories, which item are found in C
Small in number usage value
High in number but low in usage value
Medium in number usage value
Small number but high in usage value
9
Which of the following is a key aspect of a service?
Services usually involve people
Services are always tangible
A service can be stored
Quality is easily defined and measurable
10
Which of the following is a reason for implementing Kaizen?
To encourage continuouse improvement
To increase teh life cycle of capital equipment
To improve the design of products
To support the effective use of value analysis
11
External factor in setting price
suppllier view of risk
The management objectives on profit margin
Potential customer perception of value
How attractive a potential customer is
12
Which of the following defines quality control?
Systems to ensure continuous improvement are made on quality
System for the detection and correction of defects
Systems to prevent defects
System to collect data on post production quality of goods
13
Which of the following describes TQM
A philosophy based on
Identifying suppliers who do not supply the right quality
Management system which records data to reduce defects
Quality values are applied to the management of supply chain
14
Porters value chain, which is a support activity in the model
Inbound logistics
Operations
Technology development
Marketing & Sales
15
Which of the following describes Vendor Rating?
Method to record the visit result of a potential supplier
Used to position bidders during a tender process
Formal appraisal of the performacnce of an existing supplier
Formal system of measuring delivery performance
16
At which of the following stages does the buyer have the greatest ability to influence cost
When concepts are being designed before specs are developed
When the supplier begins to manufacture
When the first delivery is made and inspection undertaken
When the purchase order is sent to the supplier
17
Which of the following is a main factor when deciding safety stock levels?
Number of warehouse staff employed
Availability of suitable mechanical handling equipment avail
Required service levels
Types of inventory management system used
18
Which of the following shows an organisation has implemented TQM?
The organisation has a QC department
Written quality policy which supports QA & QC
The org has applied quality values through supply chain
The organisation measures & controls quality at key stages
19
Which of the following circumstances should a buyer expedite?
Where there are higher risks of delivery delays
If goods are found to be defective on receipt
On orders placed using a purchasing card
On all purchase orders
20
Which of the following is a benefit of effective service level agreements?
Key technique used in analysing tenders from new suppliers
Better understanding & trust between providers & customers
focuses on the needs of the purchasing function easy measure
Written in contracts to ensure subcontractors deliver ontime

CIPS L3 Operations Learning outcome 1 Flashcards | StudBud