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Section 1 Review Flashcards | StudBud
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Section 1 Review
Section 1 Review
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Florida Dept. of Health Section 1 Review
Flashcards
27 cards
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Practice quiz
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Questions
27
Answers
1
As a public servant, a PST is held to a higher standard of professionalism
False
True
2
NFPA is the acronym for
National Fire Protocol Association
National Fire Procedure Association
National Fire Prevention Association
National Fire Protection Association
3
The first test call of the 911 system was made in
Orange County, CA
Haleyville, AL
Huntsville, AL
Orange County, FL
4
What provides PSTs and supervisors the opportunity to regularly monitor work and performance and take corrective action?
DOR (Daily Observation Report)
SEG (Standard Evaluation Guidelines)
QA (Quality Assurance)
Remedial Training
5
In 1989, the Wireless Communications and Public Safety Act took effect
False
True
6
What type of impact do employee absences have on a communication center?
Boosts morale
Lessens workload
Lowers morale
Decreases costs
7
The acronym APCO stands for:
Association of Persons in Safety Communications Operations
Agency of Public-Safety Communications Officials
Agency of Persons in Safety Communications Operations
Association of Public-Safety Communications Officials
8
In 1981, which state declared the first National Public Safety Telecommunicator Week.
New York
California
Florida
Alabama
9
The 911 PST Certification requires students to participate in an approved training consisting of at least
240
256
280
232
10
The Detroit Police Department used the first one way radio communications in 1928
False
True
11
The Enhanced 911 system includes
ANI / ALI
Text / Photos
Text / Video
AIN / AIL
12
The first two-way radio system was implemented in ________.
Bayonne, New Jersey
Haleyville, Alabama
Chicago, Illinois
Detroit, Michigan
13
The primary responsibility of a call taker is to answer inbound 911 calls, non-emergency calls and
Tracking Equipment
Tracking Responders
Determining the appropriate response
Administrative Lines
14
The acronym ALI stands for
Attempt to Locate Information
Automatic Language Identifier
Attempt to Locate Individual
Automatic Location Identification
15
ANI is the acronym for
Automatic Numeral Identification
Automatic Numbering Identifier
Automatic Number Identifier
Automatic Number Identification
16
To be eligible for PST renewal certification, the certificate holder must complete 40 hours of renewal training.
True
False
17
Maintaining good personal hygiene and adherence to agency dress code are not necessary in confined workspaces
False
True
18
The acronym for PSAP stands for
Public Service Answering Point
Public Service Awareness Point
Public Security Awareness Point
Public Safety Answering Point
19
The software that PSTs use to keep records of responder status and calls for service organized.
KOP
CAD
NENA
ALI
20
A primary PSAP directly receives 911 calls
False
True
21
Tracking responders is a primary responsibility of ______.
Field Training Officers
Quality Improvement Personnel
Dispatcher
Call Taker
22
PSTs must be available in the event of a natural disaster, emergency mobilizations, or other declarations of emergency
True
False
23
The internet based technology that allows callers to send text messages, photos and videos to PSAPs is known as
NextGen911
Future 911
Generation 911
2nd Gen 911
24
Whose primary role is to process the information received and deploy the closest, most appropriate field resource?
Call Taker
Supervisor
Dispatcher
Operator
25
Which of the following is not important to adhering to dress codes and personal hygiene?
Hair should be neat and clean
Uniforms should be clean and pressed
Make-up should be conservative
Always wear name brand clothing
26
The Enhanced 911 system was introduced in Orange County, CA in 1980
True
False
27
The acronym NENA stands for:
National Emergency Number Association
National Emergency Notification Agency
