Updated: 5.22.24 ENP Study Group

In a 9-1-1 environment, CTI refers to:

In what environment are multiple transmitter sites used to provide coverage, but only one site transmits at a time

Performance management includes performance planning, communications, and

What was created as a result of the FCC’s request for a report on the status of 9-1-1 in the country?

Which is more accurate in terms of fiber optics?

A simplex radio system transmits and receives on what?

What type of research examines current situations regarding public opinion and behavior, communication effects, etc.?

With a trunked radio system, the users:

Which is not a correct statement?

An anxiety disorder developed after seeing or living through an event that caused or threatened serious death or harm.

What requires special trunks between tandems and the sharing of PSAP routing codes?

The EEOC is responsible for enforcing the Age Discrimination in Employment Act, Civil Rights Act, and the Wagner Act.

What database is produced as a result of customer service records processed against the MSAG?

An NPA split provides additional phone numbers by splitting an area code into two geographically different area codes.

A tandem switch is also known as:

The significant difference between trunked and conventional radios is:

In a trunked environment, mobile and portable radios are in continual contact with the base station.

When an end office is isolated:

What legislation provides for compensatory/punitive damages and jury trials in cases involving discrimination

Load testing is utilized for what?

Enhanced 9-1-1 requires the addition of three components over basic 9-1-1: translation of address to an ESN, SRDB, and ?

An interruption or break in a 911 trunk causes:

Telecommunication services that originate in one LATA and terminate in another is:

What creates a national standard for digital radio?

In the event of an ANI failure, what happens?

A battery-powered source of alternating current that also provides protection against commercial outages is:

A geographic area within which a local telephone company offers local or long distance service is:

The Age Discrimination in Employment Act is enforced by the:

What agency is responsible for regulating communications by wire and radio?

What ruling clarifies what constitutes a valid request by a PSAP for wireless 911 call delivery service?

Sovereign immunity means:

What is true about NCAS?a. It does not require

Salary can be less important to employees than benefits, training and job growth potential.

This provides an understanding of the requirements of a job.

Phone service provider to public operating under state regulations to provide a quality of service at a regulated rate.

Trunking is a method used to:

9-1-1 was established as the National Emergency Number in what Act?

Residential, business, centrex, coin, PBX, and wireless are all ALI designations of:

Any event that can cause a significant disruption to emergency calling capability.

Emergency service numbers are assigned ESZs that are used for selective routing.

Wireless Phase II information provides:

The element that provides routing information to support the routing of VoIP emergency calls.

Co-channel, saturation, and intermodulation are types of:

Emergency service routing keys are utilized in Call-path associated signaling.

The four phases of emergency management include:

A circuit connecting a telephone switch to another telephone switch is:

What enables one-button transfer capability of a call with ALI information to another PSAP?

A systematic evaluation of tasks, duties, and responsibilities of a job is:

In wireless Phase I, what is used to identify the cell tower and sector from which a call originates?

What is accomplished through the telecommunications service priority?

In what system are latitude and longitude most useful in the ALI?

The Prime Meridian is located where:

The Wagner Act allows for:

The loss of an ALI node results from

Each call from a given tower and sector uses the same emergency services routing digit.

Benefits are designed to encourage and reimburse employees beyond normal performance expectations.

Occurs when calls are redirected to a pre-designated location in the event all 9-1-1 circuits to a PSAP are busy:

On analog trunks, what is signaled using multi-frequency tones?

Which Act ensures that a dispatchable location is sent with 9-1-1 calls?

ADA is an affirmative action statute

Method of settling employment disputes through recourse to an impartial third party whose decision is final and binding.

A service area provided by an end office is:

Under the ADA, a PSAP is required to have equipment capable of processing:

The process of connecting the calling party to the called party without dedicated transport facilities is known as:

With repeaters, a half duplex continually repeats everything it receives on the other frequency.

A transmission network encompassing a limited area, such as a single building or several buildings in close proximity.

What prohibits employers from discriminating based on age?

What best describes a consolidated PSAP?

What best describes direct trunking for 911?

Gives workers who lose their benefits to right to choose to continue group health benefits under certain circumstances?

In the event of an ANI failure, what is likely to occur:

The ability to keep a telephone number when changing carriers is called:

The primary advantage of a trunked radio system is:

What is not considered a disability under the ADA?

The end result of a loss of a database management system is the loss of up-to-date ALI.

What occurs when the transferring party drops off before the call is answered?

With radio communications, mobile radios are known to have:

Written and oral scores, psychological exams, background checks are strategies used in:

What forbids employers from engaging in unfair labor practices?

Round-robin, longest idle, and high-to-low priority are schemes used in:

An activity designed to limit the impact of future disasters is:

What is used to interconnect end offices when direct trunking is not justified?

What uniquely identifies a wireless emergency call?

Occurs when calls are redirected to a pre-designated location in the event all 9-1-1 circuits to a PSAP are busy:

A listing of all existing structures within a 9-1-1 service area is referred to as:

What is not a protected class?

The Age Discrimination in Employment Act is enforced by the:

With digital signals vs. analog signals, the analog signal provides audio which:

This is a test question. Select the right answer below:

What is the foundation for providing real-time emergency request routing in an NG9-1-1 environment?

A pANI is:

A 3 to 5 digit number representing emergency service agencies designated to serve a specific range of address

A corresponding variation of a radio signal to represent the audio signal.

Which legislation covers child labor and overtime payments?

An organized collection of data designed for functionality in manipulation and transport.

Centerlines, SAGs, and ESZs are examples of:

An ANI/ALI controller provides what feature?

The 9-1-1 system requires a small portion of this to form the ALI database.

Emergency service routing digits are utilized in what environment?