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Fire Department Communications (6.3) Flashcards | StudBud
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Fire Department Communications (6.3)
Fire Department Communications (6.3)
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Fire department communications systems and dispatcher roles.
Flashcards
10 cards
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Questions
10
Answers
1
E-9-1-1 feature that allows telecommunicators to call back a reporting party if they hang up
Automatic Location Identification
Automatic call trace
Ring back
Point-to-point tracing
2
Once an emergency call has been received, dispatch should occur within how many seconds?
60
120
30
90
3
Fire department communications are authorized under licenses granted by:
The state Office of Emergency Management
FEMA
State regulatory agencies
The FCC
4
Which feature is found only on ENHANCED 9-1-1 (E-9-1-1) systems?
Automatic Location Identification
Automatic Vehicle Locating capabilities
Automatic Number Identification
Automatic Call Trace
5
How does computer-aided dispatch assist the telecommunicator?
Displays location of emergency vehicles as they move around
Eliminates the need to monitor fire department
Helps determine which unit is closest to a call
Eliminates the need for map-reading skills
6
What is the Standard for Professional Qualifications for Public Service Communicators?
The Code of Federal Regulations
Federal Communications Guidebook #43
NFPA 1061
FEMA Rule 12
7
Which of the following is an advantage of CAD systems?
Reduces call holding times
Prioritizes incoming calls
None of these
Reduces voice traffic between dispatch and field units
8
What is a basic communication skill that a telecommunicator must possess?
Write
Follow Instructions
Read
Speak Clearly
9
Which members of the fire department usually have the most contact with the public?
Telecommunicators
EMS personnel
Firefighters
Fire Prevention Officers
10
Term used to identify distress calls or other urgent messages that must be given over the radio
“EMERGENCY TRAFFIC”
“FIREFIGHTER NEEDS ASSISTANCE”
“CODE 30”
“MAYDAY”
