IT Essentials Review (Tim's Edit)

A technician has troubleshooted an issue and verified functionality. What is the next step?

Which of the following is NOT a storage device?

What is the difference between a quick format and a full format?

What kind of signals does an HDMI cord carry?

Which closed ended-question would be help to narrow down the issue of a laptop now powering on?

In Windows 7, what is compatibility mode used for?

Which of the following networks is in the same geographic location managed by one person/group?

Which mobile device component uses the most power?

Which of the following passwords is the most secure?

Which of the following is likely to have the highest storage capacity?

Which of the following automatically assigns IP addresses?

How should you use compressed air?

Which of the following networks has central admin, security, and must have special software?

What solid-state storage technology allows a computer BIOS to be upgraded by flashing?

How many pins are in a molex power connector?

You upgrade an old PC with a dual-core CPU. Task manager shows only one CPU graph. Wat fix dis?

A hacker calls a company and pretends to be an employee. What type of security attack is this?

How should you interact with an angry customer?

Which of the following is NOT a safe behavior in a lab?

Which of the following Cloud Services gives customers access to development tools?

What kind of solution should you use to clean component contacts such as a CPU?

What is the name of the OS X back up tool utility?

Which network protocol automatically assigns an IP address to a computer on a network?

A tool used to identify problems that keep Windows from starting correctly.

A technician installs a printer in a cool, damp room. It jams. What could be the cause?

Which mobile operating system uses tiles instead of icons?

Which device can test if your power supply unit is still in good working order?

Which word is used to describe "creating more partitions"?

What does the Task Manager allow you to do?

When should you escalate a computer problem?

What attack comes from multiple geographic locations and denies legitimate traffic to websites?

Which is NOT a benefit of preventative maintenance?

What can happen if you transfer files from an NTFS computer to a non-NTFS computer?

What are widgets?

You have just updated your driver and it is causing problems. What can you do to fix it?

Which of the following is a common slot to install an expansion card on your computer?

A technician can ping local network hosts but not remote hosts. What could be a cause of this?

Which command is typically used to test connections between computers?

Which kind of security device only allows access if you match unique physical characteristics?

Which security features allows or denies traffic to your computer?

Which device is the most reliable to protect against brown outs?

Which port number handles HTTPS traffic?

What are the four layers in the TCP/IP reference model?

Which kind of printer can create carbon copies?

What kind of cable connects a hard disk drive to the motherboard?

What does a hypervisor let you do?

This allows you to increase the speed of your CPU above its specification

Which network technology is NOT always on?

What motherboard chip controls communication with the hard drive and USB ports?

Which email protocol allows you to retrieve messages from an email server?

Which step of the troubleshooting process should you focus on collecting information?

What characterizes a DDoS attack?

Which is the first layer in the OSI reference model?

What should a technician do before working on a laptop?

Which security feature is a chip embedded on the motherboard that enables Windows Bit Locker?

Which file system is newer, more secure, and supports larger partition sizes?

Which open standards-based wireless security mode supports the highest level of security?

Where can you change boot sequence?

How can you minimize the effect of RFI in wireless networks?

A computer repeatedly locks without an error message. What could have caused this problem?