BUS 236 - Exam #2 Quiz

After encountering an awesome cashier, we might see an average cashier and evaluate him or her as below average due to

A person who feels equitably treated is motivated to

Ending an employee’s workday after lunch on Friday because they reported to work early that day is an example of

According to David McClelland, the desire to control, influence, or be responsible for others is called a need for

A relatively permanent change in behavior that occurs because of experience is called 

The degree to which the job activities provide information about the effectiveness of performance is called

Removal of current or future unpleasant consequences to increase the likelihood that someone will repeat a behavior is

In which stage of the GAS do people potentially experience a “fight or flight” response in order to cope with stressors?

Which theory serves as the basis for job enrichment?

In its simplest form, reinforcement theory suggests that behavior is a function of

Interpersonal value conflict occurs when

A poorly designed office that doesn’t allow a worker adequate privacy is an example of a ____ organizational stressor.

A student who typically gets high grades in all courses, but earns a low grade on a quiz in one class is exhibiting

Which of the following is NOT an example of a collateral program?

Which of the following is NOT one of the factors that have the greatest influence on job satisfaction?

______ is a tendency to experience a particular mood or to react to things in a particular way or with certain emotion.

What refers to employees’ perceptions of organizational events, policies, and practices as being fair or not fair?

Which of the following refers to the perceived fairness regarding the amount of information given by decision-makers?

In the expectancy model of motivation, which term refers to the perceived value of a given reward or outcome?

Which of the following terms refers to attributing our own characteristics to other people?

Which term refers to drawing a general impression about something or someone based on a single, typically good, trait?

Telecommuting is an example of an organization using

When a manager realizes they have inadvertently been rewarding a behavior they want to stop or discourage

The ERG theory of relatedness needs parallel __________ needs in Maslow’s hierarchy of needs.

Which type of reinforcement schedule that reinforces behavior after an unpredictable amount of time has elapsed?

Tammi is often pessimistic and tends to see things in a negative light. Tammi is exhibiting a relatively high degree of

Which of the following is an example of a job design technique?

__________ is the set of forces that causes people to engage in a behavior, rather than an alternative behavior.

Which of the following is NOT a type of value? 

One’s confidence in the ability to organize and execute the courses of action necessary to accomplish a specific task is