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MIS 302 Final Exam Overview Flashcards | StudBud
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MIS 302 Final Exam Overview
MIS 302 Final Exam Overview
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1
A Proof-of-Concept Prototype is used to sell a proposed system to users or management by showcasing features.
False
True
2
What is Not a tool/process associated with Agile
Emphasis on Team Coding
Agile guidelines addressed in the Agile Alliance Manifesto
Focuses on Incremental Development
Uses Scrum & Kanban framework
3
A multi-channel is a B2C strategy that seeks to integrate the physical stores, the internet & mobile technologies?
False
True
4
In the context of SDLC's phase 2, what technique(s) can be used to gather requirements?
interviews & surveys
Joint Application Deveolopment(JAD)
interviews & observations
interviews, surveys, observations & JAD
5
What is Not an example of a Consumer to Business E-Commerce Transaction
Business Uses Crowdsourcing to perform services
Online Auction Sites
The consumer creates online survey for a company
Answering a poll through a survey
6
The Object-Oriented System Design Approach is a sequential approach that treats process & data independently
False
True
7
AI technologies apply computers to areas that require knowledge, perception, & cognitive abilities
True
False
8
Everyone customer Accepts E-commerce Technologies.
True
False
9
What is NOT a component of an Expert System
Knowledge Acquisition Facility
Model Base
Explanation Facility
Knowledge Base
10
Customization focuses on building customer relationships, & building products that meet customers' preferences
True
False
11
E-Commerce is buying/selling goods & services over the internet?
False
True
12
IT Projects fail for all of the following reasons except:
Lack of communication among team members
Missed Deadlines
Exceeding the budget
Support from Top Management
13
Identify one approach to examine e-commerce and its role in the business world?
Human Resource Management
Technological Development
Value Chain
Organizational Infrastructure
14
Augmented Intelligence replaces a decision maker's capabilities
False
True
15
What technology does E-Commerce use to acknowledge products?
emails
Web sites
Online catalogs
Email, web sites & Electronic Data Interchange (EDI)
16
What are the benefits of a Global Supply Chain System
Increase Access to New Customers
Expand Sourcing Opportunities
Extend growth opportunities in new marketplaces
All of the above
17
What are examples of Government -to- Government E-Commerce?
License Applications & Renewals
E-Training
Tax filing & Payments
Disaster Assistance & Crisis Response
18
What are two of the Operational Requirements for a Global Information System
None of the above
Global Data Access, Management of Global Tax Risks
Global Data Access, Consolidated Global Reporting
Consolidated Global Reporting, Management of Global Tax Risks
19
What is Not a Benefit of 3D Printing
Customer Demand will be met more quickly and more specifically
Produces products that can adapt to changing environmental conditions
Manufacturing Lead times will be significantly reduced
New Designs will come to market more quickly
20
What is Not an advantage of Omni Channel
Improves Brand Recognition
Improves Customer Satisfaction
Increases Revenue
Complex processes, Everyone needs to be on same page
21
What are the most widely used business models in E-Commerce?
Merchant, Brokerage, Advertising, Mixed, Infomediary, & subscription
Mixed & Advertising
Merchant, Advertising, & Subscription
Merchant & Brokerage model
22
Social Commerce is a subset of e-commerce
True
False
23
What type of conversion occurs when the old system is stopped and the new system is implemented
Pilot Conversion
Direct Cut-over
Parallel Conversion
Phased-In-Phased-Out Conversion
24
The SDLC Model might Not be appropriate in the following situations
User's Needs keep changing
All of the above
Lack of Specifications
Input-Output process cannot be identified completely
25
The integration of CRM, IoT, Social media & Analytics has enabled CRMs to
Target customers with customized contents
All of the above
Interact with customers through social Media
Personalize messaging to customers based on Analytics
26
Robotic Process Automation offers all of the following advantages except
Increased employee productivity
Increased customer satisfaction
Improved Accuracy & Quality
Increasing Cost
27
During the Implementation Phase, the team configures the system & procures needed components
False
True
28
What is NOT a disadvantage associated with Enterprise Resource Planning System
Compatibility Problems with Legacy Systems
Installation Difficulties
Improved Data Accuracy
High Cost
29
What are the attributes of a transnational organization
Parent and subsidiaries work together to design procedures
Parent & subsidiaries work together on policies, procedures & logistics
Parent & subsidiaries work together on logistics for delivering products
None of the Above
30
Attributes of an International Org Structure
Information Systems personnel are exchanged between locations
All of the Above
Subsidiaries depend on headquarters for process and production decisions
Operates like a multinational Corporation
31
Electronic Data Interchange enables business partners to send and receive information on business trasactions
False
True
32
An ERP is an
integrated
system that collects/processes data, & manages resources, information & functions
True
False
33
What are the attributes of a Multichannel B2C Strategy?
A customer uses one channel of a business to purchase an item
Customer orders online, visits store, & store does not have order history
Buying Channels are not connected
All of the above
34
All of the following are among the important factors in designing a management support system except:
Response Time is Slow
Lines of Communication are Open
Objectives and benefits clearly articulated
Support from the top
35
What is a disadvantage associated with Cloud-based enterprise systems
Lack of customization
Increased Storage
Increased Mobility
Cost Savings
36
What are the Components of a Decision Support System
Database, Model base & User Interface
Drill Down Features, & Digital Dashboard
37
Which platforms represent Social Commerce?
All of the above
Recommendation Web sites- YELP
Social Networking sites - Facebook, Twitter, &Google
Group Buying Platforms - Groupon
38
What are the strategic requirements for a Global Information System?
Global Data Access, Global Reporting
Strategic Planning Support & Management of Global Tax Risks.
Management of short term foreign exchange risks
Communication between headquartes and Subsidiaries
39
In a Global Structure, subsidiaries are autonomous and do not rely on headquarters for processes
True
False
40
Supply Chain Management systems support what functions?
Procuring, Transforming, & Distributing Finished Products
Product, Information & Finance Flow
41
During the requirements gathering phase, a project team should
Send system specifications to all task force members for approval
All of the above
Determine what the new system should do & Determine what data is needed
Understand the Main problem & Define the Project's Scope
42
A Conceptual Data Model is used for Process & Data Analysis
False
True
43
An advanced intelligent agent has the following unique characteristics
Mobility & Reactivity
All of the above
Adaptability, Autonomy
Collaborative behavior, Humanlike Interface
44
Forward chaining is a technique where the expert system starts with the goal and backtracks to find the right solution
False
True
45
All of the following are criteria for using expert systems except:
The knowledge that is needed can be represented as rules or heuristics
The decision involves more than 10,000 rules
Decision requires consistency and standards
Human expertise is needed but a single expert can not tackle
46
A Data Flow diagram is a Modeling Tool used for Process Analysis & Design
True
False
47
A Structured System Analysis & Design(SSAD) Approach completes analysis before beginning the system's design
True
False
48
The major activities in B2C e-commerce are information sharing, ordering, & payment
False
True
49
Knowledge Management System can track how often an employee participates in knowledge sharing interactions
False
True
50
What is Not an example of Web marketing?
micro blogging
Venmo
SEO
Pay per Click
51
What Technologies support E-Commerce?
QR Codes, In-Game mobile marketing
Electronic Payment Systems, Web/Mobile Marketing, & SEO
E-Payment, Smart Cards, E-Cash, e-check, Digital Wallet, & Pay Pal
Ad Impression, Banner Ads
52
A Knowledge Management System will Not help an organization
Reduce Labor Cost
Improve Employee Retention Rates
Promote Innovation by encouraging free exchange of ideas
Improve customer service by reducing response time
53
E-Marketplaces help businesses maintain a competitive edge in the supply chain by
Making it possible to conduct business around the clock
All of the above
Reducing Marketing costs
Providing chances for sellers & buyers to establish trading partnerships
54
M-Commerce is based on the Wireless Application Protocol?
True
False
55
What are obstacles to using global information Systems
None of the above
language barriers
Standards, Culture, Regulations, Infrastructures, Limited Technical skills
offshore outsourcing
56
The architecture of a Transnational Org. requires a higher level of standardization & uniformity for global efficiency
True
False
57
Systems Development life cycle is known as "Agile"
True
False
58
Global Supply Chain Systems will Not face legal issues related to privacy & transborder data flow
False
True
59
What are the unique attributes of a Collaboration System
Provides a Content Management Solution
Supports Communication, Collaboration, Coordination & Decision-Making
All of the above
Provides communication, task & document management solutions
60
Intelligent Agents can be grouped into the following categories except
Monitoring & Surveillance
Personal
Fuzzy Logic
Shopping & Information
61
What are examples of e-business?
Online shopping
All of the above
Electronic Procurement
Salesforce automation
62
What are unique attributes of a Geographic Information System
Captures, stores, processes, and displays geographic information
Can be used for Education Planning, Urban Planning, Insurance, & Marketing
All of the above
Mainly used in government & Utility companies
63
Voice-based E-Commerce relies on voice recognition and text-to-speech technologies?
False
True
64
Attributes of a Multinational Organizational Structure
Marketing is Decentralized
All of the above
Financial Management is the parent company's responsibility
Production & Sales are Decentralized
65
TV's that stabilize the volume based on the viewer's location in the room is using fuzzy logic capability
True
False
66
A Global Organizational Structure is called a "Franchiser"
True
False
67
What is Not a development tool for creating Prototypes
GUI Design Studio
Visual Basic
Designer Vista
JAD
68
What are the components of a Global Information System?
Global Database, Information Sharing Technologies
Knowledge acquisition facility, inference engine, explanation facility
Network, Transmission technology, communication media
unified database, information, data, processes
69
The following organization conduct business across national borders
Multinational & Domestic Organizations
Global & Transnational Organizations
Transnational & Multinational Organizations
Global, Multinational, Transnational, & International Orgs
70
Approximately 60% of Internet Access is through Mobile devices?
False
True
71
4D Printing is a process for making a physical object from a 3-dimensional digital model.
False
True
72
Executive Information Systems typically includes "drill down" features & digital dashboards
True
False
73
Artificial Neural Networks can be used to predict Bankruptcy
True
False
74
What is Not an application for Drones within the manufacturing supply chain
Read Inventory RFID Tags in Warehouses
Spot Areas of Insect Infestations on Farms
Last-Mile Delivery
Produce Flatpack furniture pieces such as chairs & tables
75
What are the major components of a Feasibility Study
Technical & Legal Feasibility
Economic & Operational Feasibility
Hardware & Software, Supplies & Equipment, Training strategy
Economic, Technical, Operational, Scheduling & Legal
76
What is NOT an E-Commerce Advantage?
Creating better relationships with suppliers, customers & business partners
Gathering more info about customers
Reducing administrative cost
Security & Privacy Issues
77
What task(s) do not take place during the Implementation Phase of the SDLC
Submitting Requests for Proposals & Requests for Information
Training Employees, Designing system's physical Lay-Out
Coding, Testing & Developing Security Measures and Recovery Plans
Monitors system's performance and collects performance data
78
Pair Programming concentrates on user involvement and continuous interaction between users & designers
True
False
79
Goals of a Customer Relationship Management System are to: Manage organizational resources, information & functions
False
True
80
Internet & Information Technologies play a Major Role in implementing Supply Chain Management Systems
False
True
81
During the Intelligence Phase of Decision-making, what are the core objectives
Identify what is going on in order to define the problem
All of the above
Gather data & information to define alternatives for solving the problem
Collect data and information about the problem
82
What is the activity that you should Not accomplish during the design phase of Decision-making
Define criteria for the decision
Choose the best course of action
Generate alternatives for meeting the criteria
Define associations between the criteria and the alternatives
83
Which B2B E-commerce occurs most often?
Trading Partner Agreements
Third-Party Exchange Marketplace
Buyer-Side Marketplace
Seller-Side Marketplace
84
Which company uses Business-to-Consumer E-Commerce?
Amazon
All of the above
Barnes & Noble
Overstock
85
What activities are not accomplished during the SDLC's Design Phase
Choose the solution that is the most realistic and provides a high pay-off
Create Conceptual, Logical, & Physical designs
Develop Request for Proposals
Use CASE tools to Develop Exact Design Specifications
86
A model base component of a DSS includes mathematical and statistical models for analyzing information
False
True
87
What activities do not occur during the planning phase of the SDLC
Formation of Task Force
Choose the solution that is the most realistic
Conduct Feasibility Study
Define the Organizational Problem
88
What are the core components of a CRM system
All of the above
Sales Automation, Order Processing
Knowledge Management, Personalization Technology
Marketing Automation, Customer Support
