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What is a courteous manner?

Which approach is appropriate when you are speaking to a client?

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6 terms·StudBud Administration·24 plays

#courteous#professional

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Questions 6

Answers

1
Which approach is appropriate when you are speaking to a client?
It doesn’t matter if I use technical jargon or not.
All of the Above
Under no circumstances should I use technical jargon.
if it is useful and the client can understand it.
2
What is a courteous manner?
Friendliness
All of the above
Assisting the Client as much as possible
Being Respectfull
3
To establish a Prof manner, what do you focus on when contacting a client to determine needs?
Ensuring the clients’ needs are going to be met at all costs
Understanding the needs of the client
Meeting the needs of the IT department
4
What are ways you can obtain feedback from your client?
All of the Above
Face to Face
Email
Telephone
5
What are the most common modes used to communicate with clients today?
All of the Above
Fax
Email
Letter
6
You are trying to assist a client with a problem. Which information would you collect?
What may have caused the problem?
Who is responsible for the problem?
When did the problem start
When the problem must be rectified by?