Medical Office Final

The person who is responsible legally for the entire bill

A payment method in which providers are paid for, regardless of whether the person sees the provider that

A type of insurance that protects workers from loss of wages after an industrial accident on the job is called?

The amount of money the policyholder pays per claim before the insurance company will pay on the claim is known as the

The medical assistant should be extremely careful when using a speakerphone because

Which is Not included in creating/setting up an appointment Matrix

Which type of scheduling system is often used in an urgent care setting?

An approved list of physicians, hospitals, and other providers is a(n)

Which part of Medicare covers prescription drug services?

A form request for payment from an insurance company for services provided

A managed care network that contracts a group of providers

The accounting and recording of business transactions is called

A form signed by the patient so that the physician will receive payment for service

What is a high-risk situation for accidents?

The presence of illness or disease is

The book used for coding diagnosis in physician’s offices is called

The amount of money third-party payers will pay for a specific procedure of service is called the

Amounts owed to the physician are accounts _____________.

For legal purposes, what needs to occur when a patient fails to keep an appointment?

An OB/GYN who devotes two afternoons a week to seeing pregnant patients is using an appointment scheduling method called

For which of the following products must a physician authorize the order and provide his or her DEA registration?

Statistical data of a population; in healthcare that include patients name, address, date of birth, employment?

Coding that changes written description of procedures and services into numeric or alphabetic codes

A policy that covers a number of people under a single contract issued to the employer

Which part of Medicare covers inpatient hospital charges?

____________ is money owed by a company to other companies for services and goods.

The amount of money paid to keep an insurance policy in force is the

The evaluation and management CPT codes are used for insurance reimbursement in the following healthcare setting except

What information is not typically found in new patient brochures?

What patient would not be considered to have an emergent condition?

When should checks from patients and other sources be deposited?

When answering a clinic telephone, which of the following practices helps create a positive impression on the caller?

The principal advantage of using the wave method when designing the scheduling process is that it

A diagnosis is

Which of the following does not conform to the general rules for telephone collections?

A certain percentage of the allowed amount that the policyholder is responsible for is

Active listening involves

A set dollar amount that the policyholder must pay for each office visit is

A process required by some insurance carriers in which the provider obtains permission to perform certain procedures

An order from a primary care provider for the patient to see a specialist is a(n)

What infection control supplies should be available in the reception area?

When a patient calls in complaining about the care he or she received, which of the following should be avoided?

The physician who enters into a contract with an insurance company and agrees to certain rules and regulations is called

What is true regarding e-prescribing?

Which of the following are common sources of incoming calls to the physician’s office?

When using a speakerphone, which of the following should occur to comply with HIPAA?

Claims submitted to a ________________ are forwarded to individual insurance carriers